IV-E Program Manager (HUMAN SERVICE ADMINISTRATOR III)

State of Maryland; Baltimore, Northern (MD, KY); Hybrid; USD 100,000 - 130,000; Full time

Benefits offered by this job

Telework eligible

State employee benefits

Job summary

Maryland Department of Human Services is seeking a Title IV-E Program Manager to direct statewide programs—Foster Care, Adoption, Guardianship, and Prevention—and oversee administrative, fiscal, and policy operations.

The role leads staff across statewide initiatives, ensuring federal funding alignment and compliance with state goals, with opportunities for telework and competitive benefits.

Qualifications

• Bachelor's degree from an accredited college or university.
• Eight years of administrative, professional or technical work experience, including three years in supervision.
• Substitutions: graduate-level education or FFPSA/Title IV-E related experience and-Armed Forces service data as described.

Responsibilities

• Direct statewide administration of Title IV-E programs (FosterCare, Adoption, Guardianship, Prevention).
• Supervise unit staff (Administrator III, HSPPA, HSSV/IVs).
• Formulate and implement state/federal Title IV-E policies and manuals.
• Liaise for federal audits and Title IV-E reviews.
• Collaborate with OB&F and IT to streamline CJAMS/MD THINK.

Skills

Staff supervision

Policy development

Program administration

Education

Bachelor's degree

Tools

CJAMS/MD THINK

Job description

Introduction

When you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults. We aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we leave no one behind. This is a Management Service position, and serves at the pleasure of the Appointing Authority.

GRADE

STD0019

LOCATION OF POSITION

Maryland Department of Human Services Social Services Administration 25 S. Charles Street Baltimore, MD, 21201

Main Purpose of Job

This position serves as the Title IV-E Program Manager, contributing to SSA's mission by directing and overseeing the administrative, fiscal, and programmatic operations of Maryland's Title IV-E program. This role leads staff and manages statewide initiatives across foster care, adoption, guardianship, and emerging prevention services to maximize federal funding, ensure statutory compliance, and align local service delivery with SSA strategic goals.

POSITION DUTIES

• Direct statewide administration of Title IV-E programs (FosterCare, Adoption, Guardianship, and Prevention Services).
• Directly supervises unit staff (Administrator III, HSPPA, and HSSV/IVs) including work assignment, performance evaluations (PEP), and staff training.
• Formulate, interpret, and operationalize state and federal TitleIV-E policies, procedures, and manuals.
• Serve as the primary liaison for federal audits, Title IV-EPrimary Reviews, and state fiscal evaluations.
• Collaborates with the Central Office of Budget & Finance (OBF)and IT teams to streamline system enhancements in CJAMS/MD THINK.

MINIMUM QUALIFICATIONS

Education:A Bachelor's degree from an accredited college or university. Experience:Eight years of experience in administrative, professional ortechnical work, three years must have involved supervision of other employees or exercising responsibility for program development. Notes: 1. Candidates may substitute graduate level education at an accredited college or university at the rate of 30 credit hours on a year-for-year basis for up to two years of the required general experience. 2. Candidates may substitute additional professional ortechnical experience in the administration of a humanservices program or experience conducting studies and analyses of programs, procedures, practices andorganizations on a year-for-year basis for the required education. 3. Candidates may substitute U.S. Armed Forces militaryservice experience at a rank of Corporal/Petty Officer orhigher as a commissioned officer in Administrative Officerclassifications or Administrative Officer specialty codes inthe General, Administrative, Clerical, and Office Servicesfield of work on a year-for-year basis for the requiredexperience and education, two yearsmust havebeen in an administrative supervisory or consultativecapacity.

SELECTIVE QUALIFICATIONS

• One year of experience directly evaluating, processing, or auditing Title IV-E eligibility determinations across foster care, adoption, or guardianship programs.

DESIRED OR PREFERRED QUALIFICATIONS

• Two (2) years of professional experience interpreting federal Title IV-E regulations and Administration for Children and Families (ACF) directives to formulate the state plan, write policy manuals, or operationalize Family First Prevention Services Act (FFPSA) guidelines within a child welfare agency.
• Two (2) years of experience evaluating program metrics, financial data, or case files to maximize Federal Financial Participation (FFP) reimbursement streams or lead state/federal child welfare audit reviews (e.g., Title IV-E Primary Reviews).
• Two (2) years of experience delivering high-level technical assistance, operational guidance, or specialized training on child welfare funding and compliance to local departments of social services, external agency stakeholders, or executive leadership.

BENEFITS

• Personal Leave - new State employees are awarded six (6) personnel days annually (prorated based on start date).
• Annual Leave - ten (10) days of accumulated annual leave per year.
• Sick Leave - fifteen (15) days of accumulated sick leave per year.
• Holidays - State employees also celebrate at least twelve (12) holidays per year.
• Pension - State employees earn credit towards a retirement pension.
• Positions may be eligible for telework.

If you are in State service and are a promotional candidate, your salary will be determined in accordance with State of Maryland guidelines.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.