ITW Welding - Account Specialist

Miller Electric Mfg. LLC; Philadelphia (Philadelphia County); On-site; USD 96,000 - 121,000; Full time

Benefits offered by this job

401(k) match

Paid Time Off

Life and Disability insurance

Paid parental leave

Tuition reimbursement

Job summary

A leading welding solutions provider is seeking an Account Specialist to provide welding technical expertise and drive account growth in the Central, PA area. The ideal candidate will possess a Bachelor's degree alongside a minimum of 5 years of experience in welding technical manufacturing or sales. Responsibilities include collaborating with sales teams, identifying customer needs, and developing strategic plans while maintaining organizational and communication excellence. This role offers a competitive salary and benefits, with opportunities for significant professional growth.

Qualifications

• Minimum of 5 years of experience in welding technical manufacturing or sales.
• Exceptional knowledge of ITW’s full portfolio of products.
• Strong business and financial acumen with emphasis on manufacturing processes.

Responsibilities

• Provide weld process expertise to grow the business.
• Collaborate with sales personnel to identify large end-user conversion opportunities.
• Develop strategies that align value propositions with customer needs.

Skills

Welding technical expertise

Strong communication skills

Strategic selling skills

Organizational skills

Education

Bachelor’s degree or equivalent

Tools

MS Office

CRM systems

Job description

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Job Description

Comprised of a market-leading portfolio of best-in-class brands, the businesses of ITW Welding work together to provide premium performance delivered through a breadth of solutions encompassing welding, cutting, consumables, and accessories. ITW Welding North America represents Miller Electric Welding Equipment, Safety & Accessories, Hobart Filler Metals, and Bernard / Tregaskiss MIG Guns.

Basic Description

The Account Specialist is responsible for providing weld process expertise through a technical understanding of filler metals and welding equipment to defend and grow business within strategic end user accounts. This role will act as a consultant to the field sales team by providing the technical expertise necessary to win business as part of the account planning process.

The Account Specialist will drive growth via the presentation of ITW solutions that deliver customer value through documented weld process improvements. This role requires close collaboration with all ITW welding sales personnel to identify and support large end-user conversion opportunities and defend key accounts. The applicant must be a self-starter, an excellent team player, be well organized and a great communicator. They must also possess extensive manufacturing experience, as well as the ability to make independent decisions and follow through to completion.

This position is based out of McConnellsburg, PA and will cover the Central, PA area.

Essential Functions

Account Management

• Work with ITW Welding resources and appropriate channel partners to develop strategies that align value propositions with customer needs and opportunities.
• Understand how the customer defines value, develops strategic objectives, and identifies challenges. (Engage & Discover)
• Assess, identify, and keep ahead of competitive tactics, potential threats and distributor needs

Account Growth

• Identify, evaluate, and prioritize ITW welding opportunities through an understanding of the corporate account culture & key decision makers.
• Effective utilization of the process improvement toolbox to support the validation/demo stages of the sales process.
• Complete an in-depth analysis of the account profile and share for all ITW product families.
• Create an effective production baseline and qualify ITW solutions for validation and ROI justification. Support and help deliver ROI presentations
• Develop professional credibility and position ITW as a strategic partner while building relationships with plant level management, engineering, production, decision makers, coaches, and influencers throughout the plant.
• Develop an understanding of the Accounts business strategy and operational challenges to determine new potential ITW portfolio solutions.
• Work closely with CAM and regional resources to develop and maintain account plans and help present annual contribution reports.
• Effective utilization of D365, MS Teams and other tools to track opportunities and progress within the sales process.

Divisional Alignment

• Maintain effective communication between CAMs, regional, and divisional resources.
• Ensure there is divisional visibility & alignment for targeted accounts based on the market and addressable potential.
• Coordinate the involvement of appropriate divisional resources to assist with specific sales opportunities (demonstration, training, installation, new product development, VOC, etc.).
• Liaison with R&D and product managers on key segments needs and product innovation opportunities.
• Direct and help perform voice-of-the-customer research to define and assess segment opportunities

Qualifications

• Bachelor’s degree or equivalent with a minimum of 5 years of experience in welding technical manufacturing or sales.
• Exceptional knowledge of ITW’s full portfolio of products to include welding equipment, filler metal, guns, fume extraction, automation, and safety products and their application within a manufacturing environment.
• Demonstrated ability to analyze account specific needs to develop and implement a strategic plan and to grow business.
• Thorough understanding of the business dynamics of welding & industry and technically competent in the latest welding and automation technologies.
• Strategic selling skills with a command of value-added sales techniques.
• Comfortable with ambiguity and ability to thrive within a matrix organizational structure.
• A proven history of exceptional organizational, planning and negotiating skills in addition to exceptional verbal and written communication.
• Strong business and financial acumen, with emphasis on understanding manufacturing processes and the ITW Toolbox or process improvement procedures.
• Must be highly motivated and results oriented with the ability to work independently and in a team environment with ability to easily adapt to change, consistently meet deadlines and excellent follow through.
• Strong PC skills/aptitude. Intermediate Proficiency in MS Office programs (Word, Excel, and PowerPoint) and exposure to Customer Relationship Management (CRM) systems (Salesforce.com).
• Overnight travel up to 50%.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Why ITW Welding?

• Generous Retirement Benefits – 401(k) match PLUS an additional retirement contribution to help you plan for the future.
• Paid Time Off – 11 paid holidays, 5 sick days, and vacation time to take time for what matters.
• Company-Paid Insurance – Life, AD&D, Short-Term & Long-Term Disability insurance to give you peace of mind.
• Family-Friendly Benefits – 4 weeks of paid parental leave and adoption reimbursement to support your family journey.
• Education Assistance – tuition reimbursement because we believe in investing in your personal and professional development.

At ITW Welding, we’re not just a place to work – we’re a community that empowers you to grow and make a real impact. Join us and build a career that makes a difference!

Compensation Information

Salary Range: Account Specialist compensation package offers a competitive annual salary with an estimated range of $96,000 to $121,000 dependent on the geographic location, the successful candidate’s qualification, and prior experience. We are committed to maintaining equitable and competitive salaries across different regions through regular reviews and adjustments.

Sales Compensation & Bonus Plan: Employees in this role are eligible to participate in the Account Specialist compensation plan, allowing employees to increase their earnings through exceptional performance. Annual salary increases are also provided, reflecting both individual contributions and overall company success.

Benefits: https://myitwhr.com & Benefits and Compensation at ITW | ITW: Comprehensive benefits are available, additional details can be provided upon request.

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.