ITSS Test Automation/AI Solutions Lead

Blackstone Technology Group; Oakland (CA); On-site; USD 130,000 - 190,000; Full time

Job summary

Blackstone Talent Group is seeking an ITSS Test Automation/AI Solutions Lead to join our Client's team. This hands-on role focuses on test automation and AI-enabled SDLC practices across FICA redesign, Conversational AI, and RPA, delivering scalable automation while maintaining security and governance.

The ideal candidate has 3+ years in test automation and AI solution design, proficiency with REST, JSON, SQL, scripting, and orchestration, and strong stakeholder communication to drive adoption

Qualifications

• Minimum of 3 years hands-on experience designing and building test solutions and related test plans, dashboards, management frameworks and automation.
• Hands-on experience designing and building AI agents, AI-enabled workflows, and automation using ChatGPT or comparable enterprise AI tools.
• Practical knowledge of prompt engineering, retrieval-augmented generation (RAG), embeddings, tool use, AI evaluation techniques, and reusable prompt/agent patterns.
• Experience integrating AI and automation into enterprise applications and workflows using REST APIs, JSON, SQL, scripting, and workflow orchestration.
• Experience supporting SDLC activities, including requirements, design documentation, test case generation, automated testing, deployment support, and incident/problem analysis.
• Knowledge of enterprise security, access controls, data privacy, responsible AI, logging, monitoring, and production support practices.
• Ability to communicate clearly with technical and non-technical stakeholders, coach teams, and influence practical adoption of automation and AI.

Responsibilities

• Lead hands-on Test Automation and AI initiatives across priority efforts: FICA redesign, Conversational AI, and RPA.
• Support test automation and AI-enabled SDLC practices from design through production support.
• Develop reusable enterprise patterns and automation frameworks to improve delivery quality and efficiency.
• Collaborate with security, privacy, and governance teams to ensure compliant AI and automation deployments.

Skills

Test Automation

AI Solutions

REST APIs

SQL

Scripting

Workflow orchestration

SDLC

Incident/problem analysis

Communication with stakeholders

Education

Bachelor's degree in Computer Science / Information Systems / Engineering

Tools

JIRA

ServiceNow

Automation Anywhere

Power Automate

TestComplete

Microsoft Copilot

OpenAI

Claude

Job description

Blackstone Talent Group, an award-winning technology consulting and talent agency is seeking a ITSS Test Automation/AI Solutions Lead to join our Client's team

Business Need We require a hands-on Test Automation/AI Solutions Lead to provide dedicated technical support across three priority efforts: FICA redesign, Conversational AI and RPA. The role will support test automation and AI-enabled SDLC practices, advance CAI solutions from design through production support and expand RPA and hybrid automation capabilities. This shared resource will improve ITSS delivery quality and efficiency, establish reusable enterprise patterns and reduce one-off solutions while operating within established security, privacy, and data-handling within responsible AI controls.

Knowledge, Skills, Abilities - Required

• Minimum of 3 years
• Hands-on experience designing and building test solutions and related test plans, dashboards, management frameworks and automation:
• Hands-on experience designing and building AI agents, AI-enabled workflows, and automation using ChatGPT or comparable enterprise AI tools:
• Practical knowledge of prompt engineering, retrieval-augmented generation (RAG), embeddings, tool use, AI evaluation techniques, and reusable prompt/agent patterns:
• Experience integrating AI and automation into enterprise applications and workflows using REST APIs, JSON, SQL, scripting, and workflow orchestration:
• Experience supporting SDLC activities, including requirements, design documentation, test case generation, automated testing, deployment support, and incident/problem analysis:
• Knowledge of enterprise security, access controls, data privacy, responsible AI, logging, monitoring, and production support practices:
• Ability to communicate clearly with technical and non-technical stakeholders, coach teams, and influence practical adoption of automation and AI:

Preferred

• Working knowledge of JIRA and ServiceNow, including native AI capabilities and process automation use cases:
• Experience with enterprise AI platforms such as Microsoft Copilot, Claude, OpenAI, or Azure AI and automation/testing platforms such as Automation Anywhere, Power Automate, or TestComplete:
• Familiarity with complex enterprise environments such as PeopleSoft, Salesforce, Oracle, ServiceNow, and JIRA, along with agile delivery, DevOps, enterprise architecture, and change management practices:
• Experience establishing AI governance, observability, evaluation, monitoring, prompt catalogs, agent templates, playbooks, or reference architectures:

Education Bachelor’s degree in computer science, Information Systems, Engineering, or a related technical discipline, or an equivalent combination of education and directly relevant enterprise experience:

Security Clearance Required: N/A

Blackstone Talent Group has offices in San Francisco, Denver, Houston, Colorado Springs, and Washington, DC.

EOE of Minorities/Females/Veterans/Disabilities