ITS Technician - $2,000 Sign-On Bonus

TAPCO (Traffic and Parking Control Co., LLC); Wisconsin; On-site; USD 55,000 - 82,000; Full time

Benefits offered by this job

10 Paid Holidays

Paid Vacation and Personal Time

Four Weeks of Paid Parental Leave

401K Plan with Generous Employer Match

Company-Funded PPE

Company-Funded Short-Term Disability

Health, Vision, and Dental insurance

Quarterly Company Events and Lunches

Committee participation in TAPCO Hapen

Job summary

TAPCO in Wisconsin is seeking a skilled ITS Technician to maintain, install, and troubleshoot Intelligent Transportation Systems including traffic signals, dynamic signs, camera networks, and TAPCO Made products. The role requires a background in electronics and networking with willingness to travel for site work.

Ideal candidates will have experience with fiber optics, IP networks, and field service, plus the ability to train users and coordinate with contractors.

Qualifications

• Associate's degree in electronics, or equivalent on-the-job experience.
• Two years of field service and troubleshooting experience.
• Proficient with PCs, networks, and Windows OS; able to install software and drivers.
• Experience with fiber optic networks; testing, splicing, termination, and verification.
• Proficient with hand and power tools; able to work on ladders and in outdoor environments.

Responsibilities

• Install, repair, and maintain electronic, computer, network and other systems.
• Safely operate related tools and equipment.
• Configure equipment including control boards, routers, switches, and IP network components.
• Provide technical phone support to customers and contractors.
• Troubleshoot and repair equipment down to board level.
• Maintain field reports and service documentation.
• Communicate effectively with customers, contractors and TAPCO staff.
• Implement software/firmware changes and install new hardware.
• Potential to travel outside Wisconsin.

Skills

Field service troubleshooting

Fiber optic networks

PC & network configuration

Electrical/electronic knowledge

Tools & manual skills

Driver's license

Travel (multi-day)

Customer support

Education

Associate's degree in electronics

Job description

*Please note - The pay rate will be based on experience*

Sign Bonus:

Sign-on bonuses are paid in installments: (a) $1,000 after successful completion of 90 days of continuous employment; (b) remaining balance after successful completion of 180 days. Employment must be active and in good standing on payout dates.

What TAPCO has to offer you:

• 10 Paid Holidays
• Paid Vacation and Personal Time
• Four Weeks of Paid Parental Leave with no waiting period
• 401K Plan with Generous Employer Match and fully vested from day one
• Company-Funded PPE
• Company-Funded Short-Term Disability
• Health, Vision, and Dental insurance
• Quarterly Company Events and Lunches
• Have a say in TAPCO Happenings by joining the Fun or Safety Committee.

What you will accomplish as an Traffic Systems Technician at TAPCO:

We are seeking a skilled ITS Technician to join our team responsible for the maintenance, installation, and troubleshooting of Intelligent Transportation Systems. The successful candidate will play a key role in ensuring the efficiency, safety, and reliability of traffic management systems, including traffic signals, dynamic message signs, cameras, network equipment and other ITS infrastructure. This position will work with contractors to install new devices, train users how to operate them, as well as perform periodic maintenance of all types of Intelligent Transportation Systems and TAPCO Made products. A background in computers and networking, AC/DC electrical systems and fiber optics is preferred.

Essential Duties and Responsibilities:

• Perform installation, maintenance, and repairs to a wide variety of electronic, computer, communication, network and other systems.
• Safely operate related tools and equipment.
• Operate related computer systems and software.
• Provide technical phone support to customers, contractors, distributors and TAPCO employees.
• Troubleshoot and repair equipment including diagnosing electronic failures to the board level.
• Maintain accurate records and prepare field reports.
• Communicate effectively; establish and maintain effective working relationships with other employees, contractors, and customers.
• Implement and manage software and firmware changes. Installing new software and hardware onto various devices such as PCs and proprietary hardware. Familiarity with configuration and operation of software programs that control products serviced by TAPCO.

• Potential to travel outside the state of Wisconsin

Required Knowledge/Skills/Ability:

• Associate's degree in electronics, or consummate on-the-job experience.
• Two years of industry experience in field service and troubleshooting.
• Good working knowledge of electronic, electromechanical and electrical power principles to include testing of components in DC and AC circuits.
• Computer knowledge/skills: PC literate (past and current Windows desktop OS, Microsoft Office, uploading and downloading files, software installation, administrative, e-mail & time sheets).
• Must be proficient in using a computer to configure equipment, including control boards, routers, switches, and other components of an IP network.
• Experience Working with Fiber Optic networks: Including troubleshooting, installing, splicing, terminating and testing of Fiber Optic Networks.
• Proficiency with hand and power tools; ability to work on ladders; operate a bucket truck and in outdoor environments under varying weather conditions.
• Possess and maintain a valid Driver’s License and a satisfactory driving record.
• Must be able to frequently drive to customer sites, including multi-day overnight travel.
• Ability to work outside regularly scheduled hours to meet operational needs and to respond to after-hours emergency calls as required.
• Ability to work in high-stress/high visibility environments with minimal supervision.

About Us:

At TAPCO, our mission is to enhance transportation and personal safety in our communities through innovative solutions and products. We are driven to save lives! Are you looking for a career where you can earn a great wage based on experience and performance, your contributions are recognized, and you will have growth potential? Then choose TAPCO!

As an EEO Employer, including Veterans and Individuals with Disabilities, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran or disability status or other acceptable taglines in all printed employment advertisements.