ITS Technician

Socket.dev; Wilson (NC); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) Matching

Paid Vacation

Paid Holidays

Life Insurance

Job summary

Socket.dev is seeking an ITS Technician to install, commission, and maintain field equipment for intelligent transportation systems. You will work in live public safety environments, spanning construction, commissioning, and ongoing maintenance to ensure uptime and DOT compliance.

The role requires hands-on wiring, CCTV/camera alignment, fiber/copper terminations, and coordination with DOT and agency engineers. Expect field work, travel within the region, and safety-conscious practices.

Qualifications

• 1+ years ITS fieldwork or telecom experience.
• Basic IP networking knowledge (L1-L3).
• Ability to read ITS plans, risers, wiring diagrams.
• Low-voltage troubleshooting with basic tools.
• Strong communication with DOT, agencies, and inspectors.

Responsibilities

• Install and wire CCTV, radar/IVDS, DMS, cabinets, switches, and field equipment.
• Configure IP addresses, VLANs, and device connectivity.
• Coordinate with DOT/agency teams for integration with monitoring/SCADA.
• Perform commissioning, testing, and acceptance with inspectors.
• Respond to field service calls and troubleshoot outages.

Job description

Role Summary

The ITS Technician installs, integrates, commissions, and maintains Intelligent Transportation Systems (ITS) field equipment including CCTV, radar/IVDS, DMS, communications cabinets, network switches, wireless/cellular equipment, and associated low-voltage and fiber transport systems. The ITS Technician ensures devices communicate reliably with Transportation Management Centers (TMC/TOC), meet DOT/municipal specifications, and support system acceptance and operational uptime.

This role spans construction, commissioning, and maintenance support within a live public safety environment.

Primary Responsibilities

Field Installation & Device Integration

• Install and wire CCTV, radar/IVDS detection, DMS, lowering devices, cabinets, field switches, encoders/decoders, power supplies, and comms hardware.
• Configure field switches, cellular modems, and wireless backhaul radios per IP addressing and network architecture provided.
• Patch fiber and copper terminations (Cat5/6) within cabinets and field enclosures.
• Align, aim, and commission cameras, radar, and device sensors to operational requirements.
• Perform cabinet power-up, device bring-up, and verification testing.

Networking & Communications

• Assign and configure IP addresses, VLANs, and port settings as required for device connectivity.
• Work with DOT/agency network teams or vendors to integrate field devices into monitoring and SCADA systems.
• Troubleshoot L1-L3 failures including:
  • link down / LSP loss
  • duplex and speed mismatches
  • VLAN misconfigurations
  • routing issues
  • fiber/copper continuity
  • RF alignment issues
  • modem provisioning impacts

Commissioning & Acceptance

• Support device acceptance testing with DOT/municipal inspectors and TOC/NOC.
• Coordinate with agency engineers during controller, VMS, CCTV, or sensor commissioning.
• Document device operational status, signal strength, latency, link quality, and system integration steps.

Maintenance & Troubleshooting

• Respond to field service calls for device outages, comms faults, detection failures, and physical damage.
• Use OTDR, fiber scope, power meter, laptop diagnostics, and SNMP tools as applicable.
• Replace failed components (radar heads, encoders, switches, cameras, fuses, POE injectors, power supplies, etc.).
• Support firmware updates, configuration changes, and device tuning.

Traffic Safety & Work Zone Control

• Interpret MUTCD lane closure requirements for installations and repairs.
• Set up traffic control or coordinate closures with MOT crews/GCs as required.
• Work safely in bucket trucks, lifts, ladders, and near live traffic.

Documentation & Reporting

• Record device install locations, cable IDs, splices, connectors, test results, and cabinet configurations.
• Complete daily field reports and asset documentation for agency turnover.
• Update as-builts and device inventories as required for maintenance programs.

Required Skills & Experience

• 1+ years in ITS, low-voltage, traffic signal, fiber, CCTV/security, or telecom fieldwork.
• Proficiency with basic IP networking (L1/L2/L3 concepts, IP addressing, VLAN).
• Ability to read and interpret ITS plans, risers, wiring diagrams, and network details.
• Low-voltage troubleshooting with laptop and test equipment.
• Strong communication skills for interacting with DOT, GC, vendors, and inspectors.

Preferred Competencies

• Fiber splicing (fusion) & OTDR
• CCTV aiming/focus & NVR/VMS integration
• Radar/VDS commissioning
• Wireless microwave/cellular alignment
• SNMP monitoring systems (TOC/NOC integration)

Certifications (Preferred, Not Required Day 1)

• IMSA Transportation Field Technician
• CompTIA Network+ or equivalent networking baseline
• Fiber certification (FOA/ETA or vendor-specific)
• OSHA 10/30
• MOT/Flagger (MUTCD-based)
• First Aid/CPR
• Bucket truck/aerial lift
• CDL (bonus)

Work Environment

• Outdoor field work in all weather
• Work in cabinet environments and elevated positions
• Day/night shifts depending on lane closure windows
• Travel within region with occasional overnights
• Lifting up to 75 lbs

BENEFITS:

The following benefits are included on the 1st day of the month following your date of hire:

• Health, Dental, and Vision Insurance
• Basic Life Insurance & AD&D
• Health Care & Dependent Care Flexible Spending Account
• Short Term Disability - Long Term Disability
• 401(k) plan (with matching)
• Paid Vacation
• Paid Holidays

Lumin8 is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information. LGBTQIA, Veterans, and women friendly!