ITS Desktop Support - Administrative Assistant (NFWS)

Grand Canyon Education; Phoenix (AZ); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading educational organization seeks an administrative support role within their IT department. This position is perfect for a full-time student looking to gain hands-on experience in a professional setting. Responsibilities include assisting with IT tasks, maintaining office inventory, and providing excellent customer service to employees.

Qualifications

• Strong written and verbal communication skills required.
• Must be detail-oriented and self-motivated.
• Customer service focused with initiative.

Responsibilities

• Support IT teams with reports and tasks.
• Maintain department inventory and supplies.
• Provide customer service to employees.

Skills

Customer service

Detail-oriented

Self-motivated

Written communication

Verbal communication

Proficient in Microsoft Office Suite

Education

Full-time student in Bachelor’s or Master’s program

Maintain GPA of 2.0 (Bachelor) or 3.0 (Master)

Job description

Purpose within the Organization:

The purpose of this position is to support the IT Department with administrative and basic projectresponsibilities.

Responsibilities Related to Purpose:

• Support IT teams with various tasks, projects, and reports.
• Provide customer service to employees and direct to the proper individual(s).
• Assist with building management; organization, cleanliness, incoming/outgoing mail distribution, submitting tickets for repairs, etc.
• Maintain department office inventory and order supplies.
• Submit software orders through Financial Management System.
• Submit monthly expense reports.
• Assist Cell Phone Admin with weekly and monthly tasks.
• Coordinate and assist with department events.
• Perform other related duties as assigned.

Qualifications:

• Customer service focused individual.
• Detail-oriented & self-motivated.
• Willingness to take initiative.
• Strong written and verbal communication.
• Proficient in Microsoft Office Suite.
• Comfortable working in a professional, fast-paced environment leadership and staff.
• Available to work during breaks (team members alternate based on availability/business need).
• Must be available to work during Summer break.
• Able to work 15-20 hours per week during Spring/Fall semesters.

Experience/Education:

Grand Canyon University is committed to a student first policy.

Therefore, all applicants must meet the following eligibility requirements to be considered for student employment:

• Enrolled at GCU as a full-time student in a Bachelor’s program or Master’s program.
• Retain a 2.0 GPA as a Bachelor level student or a 3.0 GPA as a Master level student.
• Maintain good financial and academic (SAP) standing with the University.

You may be subject to termination if you fall below the minimum requirements.

Pay Rate: Minimum Wage

Anticipated End Date: June 30, 2026