ITJ-1040 - Application Engineer

Intelliwave Technologies Inc. - A Procore Company; Indiana (PA); On-site; USD 46,000 - 78,000; Full time

Job summary

Intelliwave Technologies Inc. - A Procore Company is seeking an Applications Engineer to support SiteSense across web and mobile platforms.

You will work with clients remotely and on site to resolve issues, configure hardware, and deliver training while maintaining high customer satisfaction. You will collaborate with our engineering teams, create project plans, and contribute to product innovation by testing new technologies and developing interfaces for hardware and software solutions.

Qualifications

• Bachelor’s degree or higher in Computer Engineering, Electrical Engineering or related field.
• Proficiency in JavaScript, C++, or C# (JavaScript preferred).
• Experience with Node.js is a plus.
• Experience with MySQL or relational DBs is a plus.
• Experience with Android or iOS development is a plus.

Responsibilities

• Represent Intelliwave professionally with clients and partners.
• Collaborate with clients remotely and on site to support SiteSense products across web and mobile.
• Create project plans and execute hardware assembly, installation, testing, training, and ongoing monitoring.
• Develop reports and dashboards, and identify and repair product issues, testing solutions.
• Work with R&D to innovate and interface with new hardware and software.

Skills

JavaScript

C++

C#

Node.js

MySQL

Web development

Android development

iOS development

Team player

Communication skills

Education

Bachelor’s degree in Computer Engineering or related field

Tools

JIRA

Job description

Overview

Intelliwave Technologies is a high-tech, fast-growth Company headquartered in South Edmonton offering innovative solutions combining tracking hardware, software, and professional services for materials management and asset tracking on construction projects on all 6 major continents. Our flagship product, SiteSense®, is a visually compelling cloud-based system that combines web and field mobile technologies and always amazes our customers. Moreover, the benefit to projects is substantial, delivering unprecedented visibility of material availability and locations. Intelliwave won Bechtel’s Supply Chain Award in 2021, the Constructech Top Products of 2017 award and was recognized as one of the 20 Most Promising Construction Tech Solution Providers in 2019 by CIO Review Magazine.

Position

Application Engineer

Location

Canada > Edmonton

Start Date

Immediate

Overview

Intelliwave Technologies is a high-tech, fast-growth Company headquartered in South Edmonton offering innovative solutions combining tracking hardware, software, and professional services for materials management and asset tracking on construction projects on all 6 major continents. Our flagship product, SiteSense®, is a visually compelling cloud-based system that combines web and field mobile technologies and always amazes our customers. Moreover, the benefit to projects is substantial, delivering unprecedented visibility of material availability and locations. Intelliwave won Bechtel’s Supply Chain Award in 2021, the Constructech Top Products of 2017 award and was recognized as one of the 20 Most Promising Construction Tech Solution Providers in 2019 by CIO Review Magazine.

Job Description

As a Applications Engineer, you will work closely with our clients remotely and on their sites to support the SiteSense® suite of products on web and mobile applications. For a construction project, Application Engineers work in collaboration with our client’s senior engineering team to resolve issues in a timely fashion and maintain maximum customer satisfaction second to none. The Application Engineer creates project plans and executes accordingly, including tasks such as hardware assembly, configuration, database automation, installation, commissioning, testing, training, and ongoing system monitoring and support. Once a SiteSense® solution has been commissioned and deployed to a project site, various support tasks can include on-going user training, support documentation, developing custom reports/dashboards, and identifying, analyzing, and repairing product issues and testing solutions. Intelliwave Application Engineers will also aid in product innovation by configuring and testing new emerging technologies and developing interfaces and applications for new hardware.

Intelliwave Application Engineers work closely with our clients and users to discover use cases and recommend new products and services that will help improve their daily operations and help meet their project goals. They are experts in a variety of construction and industrial operations concepts, practices, and processes where they rely on their experience and judgment to plan and accomplish goals. A wide degree of creativity, leadership, and being an ultimate team player is expected.

You Will

• Represent Intelliwave in a positive, passionate, and professional manner
• Work with all personnel and outside contacts to satisfy clients to achieve company goals
• Identify areas of improvement in the company and assist in creating and implementing solutions
• Have a thorough working knowledge of Intelliwave’s software applications and hardware solutions
• Provide timely, accurate and unambiguous updates to the software development and issue tracking system called JIRA
• Be responsible for Windows, Linux, iOS and Android device testing
• Perform custom hardware assembly and installations on client sites.
• Require infrequent backline support while performing remedial activities on-site.
• Recognize situations requiring escalation and provide the support required to resolve the events to satisfaction of the client
• Travel to and from client sites providing support as required by Intelliwave (Canada, USA, Australia, etc.)
• Arrive to work, project sites, and meetings on time and prepared
• Provide training for Intelliwave’s SiteSense® software and applications
• Receive ongoing technical training to enhance individual technical competency
• Train other engineers and co-workers
• Work with Intelliwave leadership on creating project plans and executing on project plans
• Help the Intelliwave R&D team to create and enhance products
• Work with the Applications Engineering team and enhance the team synergy

Requirements

• Bachelor’s degree or higher in Computer Engineering, Electrical Engineering or related field
• Proficiency in at least one modern object-oriented programming language such as JavaScript, C++ or C# (JavaScript is preferred)
• Experience with the Node.js run-time environment is a plus
• Experience with relational database management systems such as MySQL is a plus
• Experience with Android or iOS mobile application development is a plus
• Experience with Web development is a plus
• Team player as well as a self-starter who needs little supervision and processes
• Excellent communication, collaboration, analytical, client-facing and problem solving skills
• Passionate about Quality Assurance and keeping current with industry trends and best practices
• Experience in the construction sector is a plus
• Willingness to travel for short and long term placements at client sites on an as needed basis. Most commonly client site trips will be 1-2 weeks long at a time.

Culture & Values

Learn more at https://www.intelliwavetechnologies.com/company