iTero Inside Sales Representative

Align Technology; Raleigh (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Discounts on Invisalign and Vivera

Employee assistance program

401(k) plan with employer match

Paid vacation

Short-term and long-term disability insurance

Flexible spending accounts

Job summary

A medical technology company in Raleigh, NC is seeking an enthusiastic iTero Inside Sales Representative to support its sales team. This entry-level position involves collaborating with Territory Managers to engage accounts, conduct product demonstrations, and drive sales growth. Ideal candidates will have strong communication skills and a passion for technology. With a focus on collaboration and customer support, this role is perfect for individuals looking to kickstart their careers in sales.

Qualifications

• Education: BS or BA in a relevant field preferred, or equivalent experience.
• Experience: 2+ years of inside sales experience or other relevant experience required.
• Skills: Oral and written communication; problem solving and multitasking; learning agility.

Responsibilities

• Support Territory Managers in annual iTero targets.
• Conduct outreach to support doctors in learning about iTero solutions.
• Conduct virtual product overviews for customers.

Skills

Oral and written communication

Problem-solving

Multitasking

Learning agility

Education

BS or BA in a relevant field

Tools

Microsoft Office Suite

Salesforce CRM navigation

Job description

Join to apply for the iTero Inside Sales Representative role at Align Technology.

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Description

This position is ideal for entry‑level employees to join the Inside Sales Team as an iTero Inside Sales Representative, supporting Align’s sales force by assisting iTero sales across each stage of the funnel. Partnering with Territory Managers, you’ll identify & qualify priority accounts to inform, influence decision‑making, and drive growth within assigned territories. This role is essential to Align’s iTero sales strategy.

Responsibilities

• Support the Territory Managers, Regional Managers, and Area Sales Director in annual iTero targets by working with business partners to develop strategies and initiatives that efficiently and effectively hit sales targets.
• Conduct phone calls, emails, and other outreach to support doctors in learning more about iTero’s transformative clinical solutions and patient education tools.
• Conduct virtual product overviews and demonstrations to help customers understand the value proposition, capabilities, and buying opportunities.
• Develop sales opportunities for iTero Scanners and Services within new and existing accounts via outbound calling and email communications.
• Identify, research, and analyze accounts; build rapport and understand customer goals.
• Understand account needs to identify gaps and recommend training, technical resources, and support to ensure customers are well equipped to go digital.
• Effectively attain assigned quota, business objectives, and deadlines.
• Resolve customer inquiries promptly and effectively in a fast‑paced team environment.

Qualifications

• Education: BS or BA in a relevant field preferred, or equivalent experience.
• Experience: 2+ years of inside sales experience or other relevant experience required.
• Skills: Oral and written communication; problem solving and multitasking; learning agility.
• Communication: Excellent presentation and communication skills.
• Teamwork: Ability to work both independently and collaboratively.

Complementary Skills

• Microsoft Office Suite (Word, PowerPoint, Excel, Teams, etc.).
• Salesforce CRM navigation.

Pay Transparency

If provided, base salary or wage rate ranges are the range in which Align reasonably expects to set a candidate’s pay for the posted position. Actual placement depends on the individual skills and experience level of a candidate plus the total compensation and equity across team members. For other locations outside of the primary location, the base salary range will be adjusted geographically. For field sales roles, the salary listed is the base pay only and does not include the applicable incentive compensation plan. A cost‑of‑living adjustment may be added to base pay for higher‑cost areas in the U.S. Our internship hourly rates are a standard pay determined based on the position and your location, year in school, degree, and experience.

Benefits

Family Benefits. Align offers employees and their eligible dependents medical (with a Health Savings Account option for some plan offerings), dental, and vision in accordance with those plans. Align also offers to employees:

• Discounts on Invisalign and Vivera to employees and their eligible dependents after 90 days of employment.
• Back‑up child/elder care and access to a caregiving concierge.
• Family forming benefits – available to employees and their spouse or domestic partner, covered under one of Align’s health plans.
• Breast milk delivery and lactation support services.
• Employee assistance program.
• Hinge Health virtual physical therapy – available to all employees and eligible dependents (age 18+) enrolled in an Align medical plan.

Employee benefits. Align offers its employees:

• Short‑term and long‑term disability insurance in accordance with those plans.
• Basic life insurance and accidental death and dismemberment. Voluntary supplemental life insurance for employee, spouse/domestic partner, and child(ren) is available for purchase in accordance with those plans.
• Flexible spending accounts – employees may be eligible to participate in a health‑care account (including a limited health FSA if enrolled in a HDHP), dependent‑care account, and a pre‑tax commuter benefit plan.
• 401(k) plan (with a discretionary company match of 50% up to 6% of eligible earnings, up to a maximum match of 3%). Employer match vests after two years – 25% year one and 100% at year two. Align offers traditional, Roth, and after‑tax options.
• Employee stock purchase program (employees must work 20 hours or more and be employed on purchase date to be eligible).
• Paid vacation of up to 17 days during the first full year of employment (currently accrued at the rate of 5.24 hours each pay‑period), which carries over to a maximum cap of 30 days. Annual paid vacation time accrual increases based on tenure. Both exempt and non‑exempt employees who work 32 hours or more per week receive prorated vacation accrual based on their regularly scheduled work hours and tenure.
• Sick time is accrued throughout the year at the rate of one hour for every thirty worked. Employees can carry over unused sick leave each year, up to a maximum balance of 80 hours.
• 11 company‑designated paid holidays throughout the year.
• If employed for at least 12 consecutive months, Align will grant up to 6 weeks of paid parental leave. If employed for less than 12 consecutive months, Align will grant up to 4 weeks of paid parental leave. All parental leave must be completed within one year of the birth or placement of the child. Parental leave is in addition to any state and/or local parental leave benefits. Three days of paid bereavement leave. In some cases, due to travel, the amount of paid leave may be extended to 5 paid days off. To the extent applicable state or local law offers more generous benefits, Align complies with any such law.
• Non‑exempt employees will receive full pay for up to 10 days of jury duty. Exempt employees will receive their full salary during any week they serve and perform any work. Other insurance such as legal, critical illness, voluntary accident, long‑term care, auto, home and pet insurance are available for purchase.

To the extent applicable state or local law offers more generous benefits, Align complies with any such law.

Applicant Privacy Policy

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Equal Opportunity Statement

Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.