Item Processing Specialist

Columbia Bank; Liberty Lake (WA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Healthcare coverage

401(k) with employer match

Employee assistance program

Life insurance

Disability insurance

Tuition assistance

Mental health resources

Identity theft protection

Legal support

Auto and home insurance

Pet insurance

Discount marketplace

Paid vacation, sick days, holidays

Job summary

Columbia Bank in Liberty Lake, WA, seeks an Item Processing Specialist to handle image-based transaction processing, deposits, loans, and general ledger activities. You will monitor multiple input/output channels, create and track output files, and ensure timely posting and reporting.

The role requires 2–4 years banking experience, strong communication, and the ability to work independently. On-site position with comprehensive benefits and competitive pay.

Qualifications

• 2–4 years banking experience or equivalent.
• Strong written and verbal communication skills.
• Able to work independently and in a team with minimal direction.
• Familiarity with check capture software and 10-key by touch.

Responsibilities

• Process deposit, loan, and general ledger activities from image-based systems.
• Balance work streams and generate related reporting.
• Escalate production issues to the Item Processing lead or manager.
• Maintain compliance with bank regulations and internal policies.

Skills

Strong communication

Independent work

Banking experience

PC literacy (Excel/Word/Outlook)

10-key by touch

Education

High school diploma or GED

Bachelor’s degree preferred

Tools

Check capture software

Check 21 scanning equipment

Job description

About the Role: Job Description Process deposit, loan, and general ledger account activities utilizing image-based system. Perfect transactional data. Monitor multiple input and output channels. Create and track output files to post transactions and clear transit work. Balance work streams and generate associated reporting. Process various aspects of item processing deposit transactions. Process all presented transactions timely and accurately. The essential functions may be performed on the same day or next business day depending on the situation. Determines necessary action to correct errors utilizing image-based processing solutions. Operates Check 21 scanning equipment. Acts as a resource with Check 21 capture troubleshooting via phone and email and elevate issues as appropriate. Verifies transmittals to work bundles and prepares cash letters and endpoint summaries for outgoing paper and image cash letter transmissions within established deadlines. Responsible for the accurate and timely escalation of all Item Processing production issues to the Item Processing lead or manager. Balance and reconcile general ledger accounts Research and reconcile all out of balance customer transactions as necessary i.e., duplicate postings, encoding errors, etc. Perform data entry and uploads Ability to positively adapt to change and embrace new technology that supports the bank’s vision and business strategy. Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training. Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description. Actively learns, demonstrates, and fosters the Columbia corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Our vision to become “Business Bank of Choice” May perform other duties as assigned.

About You: High school diploma or GED. Required Bachelor’s degree preferred. 2-4 years of banking experience or equivalent. Required. Strong written and verbal communication is required. Possesses the ability to work both independently and within a team with minimal operating direction. Requires related experience and/or product knowledge. Ability to use basic office equipment and 10-key by touch. Ability to work flexible hours. Thorough knowledge of all check capture software and equipment preferred. PC literate in Excel, Word, Outlook and Windows. Travel Requirements Occasional The pay range for this role is $18.00 - 24.50. The pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation, and those details will be provided during the recruitment process. Primary Location: Ability to work fully onsite at posted location(s). 24021 E MISSION AVE STE 200 Liberty Lake WA 99019-9529

• We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans)
• a 401(k)-retirement savings plan with employer match for qualifying associate contributions
• an employee assistance program
• life insurance
• disability insurance
• tuition assistance
• mental health resources
• identity theft protection
• legal support
• auto and home insurance
• pet insurance
• access to an online discount marketplace
• paid vacation, sick days, volunteer days, and holidays

Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.

Our Commitment to Diversity: Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics.

To Staffing and Recruiting Agencies:

Our posted job opportunities are only intended for individuals seeking employment at Columbia Bank. Columbia Bank does not accept unsolicited resumes or applications from agencies and Columbia Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Columbia Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.

At Columbia Bank, we’re redefining what it means to bank and to build a career. As the West’s premier banking experience, we combine the strength and scale of a leading financial institution with the heart and mindset of a community bank. With more than 350 locations across eight states, we deliver relationship-based service backed by regional expertise and resources that help families and businesses thrive.

Do RIGHT:

• Relationships: We create authentic connections with customers, colleagues, and communities.
• Impact: Every role here makes a meaningful difference in people’s lives and local economies.
• Growth: We invest in your success with career development, mentorship, and learning opportunities.
• Heart: We care deeply about doing what’s best for our customers and each other.
• Trust: Integrity and transparency guide everything we do.

Why work for Columbia Bank?

A strong, stable financial foundation with over $67 billion in assets and a diverse portfolio that supports flexibility and opportunity. A culture of belonging and purpose, where your ideas matter and your work has impact. Competitive benefits and flexibility designed to help you thrive personally and professionally. Community engagement that matters, from supporting local businesses to empowering youth through financial literacy initiatives. Ready to Do RIGHT for your career, your community, and your future? Explore opportunities and join Columbia Bank today.