Item Processing Associate

MidFirst Bank; Oklahoma City (OK); On-site; USD 32,000 - 42,000; Full time

Job summary

MidFirst Bank is seeking a detail-oriented IP Clerk to join the Item Processing team in Oklahoma City. You will key and balance deposit image files, coordinate with banking centers for missing images, and review mobile deposits for accuracy.

The role requires strong 10-key data entry, excellent communication, and the ability to work in a fast-paced, deadline-driven environment with a focus on accuracy and customer service.

Qualifications

• 1–3 years banking experience or college degree preferred
• Proficient in 10-key input at 9,000 keystrokes per hour and able to increase pace to meet deadlines
• Strong verbal and written communication skills
• Ability to operate in a volume-based deadline-driven environment

Responsibilities

• Key deposits and balance deposit image files as ingested into our IP system
• Coordinate with banking center personnel to capture missing deposit images
• Review and approve deposits made through the mobile channel
• Place and process holds in accordance with Regulation CC
• Assist other departments with batch processing on the core platform

Skills

Banking experience

Data entry

Communication

Attention to detail

Customer service

Time management

Education

College degree preferred

Tools

MS Outlook

MS Excel

Job description

This position is part of the Item Processing (IP) department within our Bank Operations group. IP is responsible for collecting all of the paper transactions and deposits made through our various channels (banking centers, mobile phone, ATM, commercial remote deposit, etc.) and ensuring they are complete, accurate, and balanced. They also receive and process in clearing items, which are the checks written by bank customers that are being processed for settlement. This position plays a key role in the success of these processes by keying and balancing the deposit image files as they are ingested into our item processing software, communicating with banking center personnel to capture any missing deposit images, reviewing and approving the deposits made through the mobile channel, placing and processing holds in accordance with Regulation CC, and assisting other departments with the upload and approval of transactions through batch processing on the core platform.

Typical hours for this position are Monday-Friday, scheduled between8:00 AM - 5:00 PM and some Saturdays.

Requirements include:

• 1-3 years banking experience or college degree preferred, but not required
• Ability to accurately 10-key at minimum pace of 9,000 keystrokes per hour and capacity to increase pace as necessary to meet deadlines
• Ability to use standard computer software (MS Outlook, MS Excel) and quickly learn to navigate and operate job-specific software and web-based applications
• Problem solving skills with strong attention to detail
• Excellent verbal and written communication skills
• Ability to provide a high degree of customer service
• Ability to operate in a volume-based deadline-driven environment
• Ability to perform job functions independently

In addition, the position is expected to read, reference, and interpret written departmental procedures, cross train on department tasks, make suggestions to correct or enhance existing processes, and take advantage of available opportunities to develop a deeper understanding of applicable regulations, operational compliance, and the banking industry to support career development and growth.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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