Item Maintenance Specialist

Pet Food Experts,LLC; Pawtucket (RI); Hybrid; USD 28,000 - 33,000; Full time

Benefits offered by this job

Full Benefits Package

PTO & Paid Holidays

Paid Parental Leave

Pet Perks & Product Discounts

Hybrid Schedule

Education Assistance Program

Job summary

Pet Food Experts is hiring an Item Maintenance Specialist in Rhode Island to ensure accurate SKU and item data across systems. You will work with Infor and our PIM to keep product information up to date and reliable for ordering and fulfillment.

You will collaborate with multiple teams, maintain substitute items, and prioritize deadlines while managing multiple priorities in a hybrid schedule. High attention to detail and proficiency with Excel/Google Sheets are essential.

Qualifications

• High school diploma or equivalent.
• Strong attention to detail and organizational skills.
• Excellent written and verbal communication.
• Experience with data entry.
• Proficient in Excel and Google Sheets.
• Able to manage multiple priorities and meet deadlines.

Responsibilities

• Set up and maintain SKU and item data in Infor.
• Update product information in the PIM system to ensure ordering accuracy.
• Partner with other departments to resolve data issues affecting receiving and picking.
• Maintain substitute and replacement item information based on inventory levels.
• Manage multiple priorities while ensuring details and deadlines are met.

Skills

Attention to detail

Microsoft Excel

Google Sheets

Data entry

Time management

Communication

Collaboration

Education

High school diploma

Tools

Infor

PIM system

Job description

Description

Join the Pack at Pet Food Experts!

With a rich history spanning over 80 years, Pet Food Experts has evolved from a small family-run business into the nation's leading pet specialty distributor, proudly serving over 10,000 pet retail locations nationwide.

At Pet Food Experts (PFX), we do more than distribute the best pet products—we fuel independent pet retailers with passion, expertise, and an unwavering commitment to community. And now, with unprecedented growth and an expanded national footprint, we're stronger than ever, ready to serve more retailers, support more brands, and make an even bigger impact in the pet industry. If you're an animal lover with a heart for independent businesses and a drive for excellence, we want you on our team!

We're hiring an Item Maintenance Specialist to join our team! This role is a great fit for someone who is highly organized, detail-oriented, comfortable working with data, and enjoys making sure the information behind the scenes is accurate and running smoothly.

As an Item Maintenance Specialist, you'll help support teams across the organization by maintaining accurate item and SKU data in our systems. You'll work closely with multiple departments to troubleshoot data issues, keep product information up to date, and ensure our teams and customers have access to reliable information.

Schedule: Monday-Friday, 8:30am-5pm, hybrid schedules, 3 days in office per week

Compensation: $20-24/hr

What you'll be doing:

• Setting up and maintaining SKU and item data in Infor
• Updating product information in our PIM system to ensure accuracy on our ordering site
• Partnering with other departments to resolve data issues impacting receiving and picking
• Maintaining substitute and replacement item information based on inventory levels
• Managing multiple priorities while ensuring details and deadlines don't fall through the cracks

What we're looking for:

• Strong attention to detail and organizational skills
• Excellent written and verbal communication
• Confidence working in Microsoft Excel and Google Sheets
• Someone who enjoys collaborating and building relationships across teams
• Strong follow-through and time management
• A problem-solving mindset and willingness to think outside the box
• Previous data entry experience is helpful

A high school diploma or equivalent is required.

If you're someone who enjoys working with data, solving problems, and being the person who makes sure all the details are right, we'd love to hear from you!

The Perks of Being Part of the PFX Pack!

• Full Benefits Package - Medical, dental, and vision to keep you feeling your best.
• PTO & Paid Holidays - Because work-life balance matters.
• Paid Parental Leave - Supporting you in every stage of life - furry babies and human ones!
• Pet Perks & Product Discounts - Treat your pets like royalty with exclusive savings.
• Hybrid Schedule - The best of both worlds - flexibility to work from home and collaborate in the office.
• Education Assistance Program - Invest in yourself, and we'll help with the cost!

Pet Food Experts is an equal opportunity employer. Pet Food Experts does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.

All offers of employment are contingent upon passing a required criminal background check.