Item Data Specialist (963)

ABC Supply; Beloit (WI); On-site; USD 52,000 - 76,000; Full time

Job summary

ABC Supply in Beloit, Wisconsin is seeking an Item Data Specialist to support ERP and digital commerce by sourcing, transforming, and maintaining product data in ABC's MDM system. You will collaborate with branch personnel, vendors, and internal teams to ensure accurate catalog information.

Responsibilities include processing item creation requests via ServiceNow, onboarding new products, enriching attributes and assets, and identifying data quality issues to escalate and resolve.

Qualifications

• Experience in content operations, catalog operations or data quality is required.
• Experience with product content, item setup, enrichment, and PIM platforms preferred.
• Proficiency with bulk update tooling and import/export workflows is strongly preferred.

Responsibilities

• Manage and Resolve Branch Requests – Process daily item creation and maintenance requests submitted through the ServiceNow platform, within SLAs and Data Quality Standards.
• Collaborate with Branches, Vendors, and Internal Stakeholders – Maintain strong communication to understand needs, provide status updates, and set resolution timelines.
• Partner with vendors to verify product information and ensure data accuracy while collaborating with internal teams to improve cross-functional processes.
• Support Growth and Quality of the Item Catalog – Onboard new products, enrich attributes and digital assets to ensure complete, accurate records.
• Identify, Escalate, and Resolve Data Issues – Proactively identify unclear or conflicting data and escalate to resolve, upholding data governance.

Skills

Content operations

Catalog operations

Data quality

Merchandising support

Written communication

Tools

Excel

ServiceNow

PIM platforms

Bulk update tooling

Import/Export workflows

Job description

ABC Supply is North America’s largest wholesale distributor of exterior and interior building products.ABC Supply is proud to be an employee-first company. In fact, we have won the Gallup Exceptional Workplace Award every year since its inception in 2007, and Glassdoor has named us one of the best places to work in the country. Be part of a company that recognizes your talents, rewards your efforts, and helps you reach your full potential. At ABC Supply, we have YOUR future covered.The Item Data Specialist plays a critical role in supporting ABC Supply’s ERP and digital commerce initiatives by sourcing, transforming, validating, and maintaining product and item data, including product attributes, taxonomies, long descriptions, data schemas, and content enhancements. This role collaborates with branch personnel, vendors, and third-party data providers to collect, enrich, and ensure the accuracy of product information required to support ABC Supply’s ERP, eCommerce, and other digital platforms.The specialist is responsible for ingesting, classifying, organizing, maintaining, and safeguarding data assets within ABC Supply’s Master Data Management (MDM) system, Stibo. Through effective data stewardship, the role helps ensure high-quality, consistent, and reliable product information across the organization. The Item Data Specialist works under direct supervision while adhering to established data governance standards, processes, and quality requirements.Key Responsibilities:Manage and Resolve Branch Requests – Process daily item creation and maintenance requests submitted through the ServiceNow platform. Conduct research on manufacturer and product information, ensuring all requests are completed accurately and within established Service Level Agreements (SLAs) and Data Quality Standards.Collaborate with Branches, Vendors, and Internal Stakeholders – Maintain strong communication with branch personnel to fully understand business needs, provide status updates, and establish clear resolution timelines. Partner with vendors to verify product information and ensure data accuracy, while collaborating with internal departments to develop, improve, and sustain efficient cross-functional processes.Support Growth and Quality of the Item Catalog – Support catalog expansion by onboarding new products, enriching attributes and digital assets to ensure complete, accurate, and high-quality product records.Identify, Escalate, and Resolve Data Issues – Proactively identify unclear, incomplete, or conflicting product data and escalate issues as needed. Partner with category stewards, project leads, and supervisors to investigate discrepancies, assist in resolution, and uphold data governance and quality standards.Preferred Experience and Qualifications:Zero to Three years practical experience in content operations, catalog operations, merchandising support, data quality, or a related fieldExperience with product content, item setup, enrichment, and PIM platforms; experience with bulk update tooling and import/export workflows strongly preferredIntermediate Excel or equivalent data manipulation skills — comfortable cleansing, transforming, deduplicating, and validating datasets of tens of thousands of rowsExperience in construction or industrial supply industry strongly preferredComfort working without an established procedure — able to help define the approach, test it on a sample, and adjust before committing at scaleAbility to work independently and be accountable to dates vs individual activities.Ability to work/track efforts across other transactional and/or support services to completion.Strong written communication skills and attention to detail sustained across large, repetitive populationsBenefits may include:Health, dental, and vision coverage - eligible after 60 days, low out of pocket401(k) with generous company match - eligible after 60 days, immediately vestedEmployer paid employee assistance programEmployer paid short term and long-term disabilityEmployer paid life insuranceFlex spendingPaid vacationPaid sick daysPaid holidaysEqual Opportunity Employer / Drug Free WorkplaceABC Supply values diversity and we actively encourage women, minorities, and veterans to apply.