Item Data Steward: Catalog Quality & MDM

ABC Supply; Beloit (WI); On-site; USD 52,000 - 76,000; Full time

Job summary

ABC Supply in Beloit, Wisconsin is seeking an Item Data Specialist to support ERP and digital commerce by sourcing, transforming, and maintaining product data in ABC's MDM system. You will collaborate with branch personnel, vendors, and internal teams to ensure accurate catalog information.

Responsibilities include processing item creation requests via ServiceNow, onboarding new products, enriching attributes and assets, and identifying data quality issues to escalate and resolve.

Qualifications

• Experience in content operations, catalog operations or data quality is required.
• Experience with product content, item setup, enrichment, and PIM platforms preferred.
• Proficiency with bulk update tooling and import/export workflows is strongly preferred.

Responsibilities

• Manage and Resolve Branch Requests – Process daily item creation and maintenance requests submitted through the ServiceNow platform, within SLAs and Data Quality Standards.
• Collaborate with Branches, Vendors, and Internal Stakeholders – Maintain strong communication to understand needs, provide status updates, and set resolution timelines.
• Partner with vendors to verify product information and ensure data accuracy while collaborating with internal teams to improve cross-functional processes.
• Support Growth and Quality of the Item Catalog – Onboard new products, enrich attributes and digital assets to ensure complete, accurate records.
• Identify, Escalate, and Resolve Data Issues – Proactively identify unclear or conflicting data and escalate to resolve, upholding data governance.

Skills

Content operations

Catalog operations

Data quality

Merchandising support

Written communication

Tools

Excel

ServiceNow

PIM platforms

Bulk update tooling

Import/Export workflows

Job description

ABC Supply in Beloit, Wisconsin is seeking an Item Data Specialist to support ERP and digital commerce by sourcing, transforming, and maintaining product data in ABC's MDM system. You will collaborate with branch personnel, vendors, and internal teams to ensure accurate catalog information.

Responsibilities include processing item creation requests via ServiceNow, onboarding new products, enriching attributes and assets, and identifying data quality issues to escalate and resolve.