ITAV Deployment Engineer

OpenAI, Inc.; San Francisco (CA); Sur place; USD 187 000 - 207 000; Plein temps

Avantages offerts par ce poste

Medical, dental, and vision insurance

401(k) retirement plan with employer-m

Paid parental leave

Flexible PTO

Relocation support

Résumé du poste

OpenAI, Inc. seeks an ITAV Deployment Engineer in San Francisco to lead AV deployments for new offices and expansions. You will turn approved designs into installed, tested systems and coordinate with integrators, ITAV Engineering, Network Engineering, and Workplace Design to ensure on‑time delivery.

You will configure conferencing endpoints, Q-SYS controls, and AV-over-IP, maintain accurate records, and hand off to operations. Strong AV installation and networking skills are required.

Qualifications

• Hands-on experience installing, configuring, and commissioning enterprise AV systems from designs.
• Experience reading AV signal-flow drawings, equipment schedules, and installation plans.
• Practical experience configuring conferencing hardware and platforms (Logitech, Cisco, Google Meet, Zoom, Teams).
• Experience configuring and troubleshooting Q-SYS audio and control systems, including signal routing.

Responsabilités

• Deliver AV build packages for new offices, expansions and refreshes using approved designs.
• Coordinate ITAV workstream with Capital Builds, Network Security and Workplace Design.
• Review drawings and plans; identify prerequisites and raise design exceptions before installation.
• Coordinate equipment staging, installation sequencing, vendor deliverables, and site access with integrators.

Connaissances

AV installation

Q-SYS audio/control

Conference room hardware

Networking fundamentals

Vendor coordination

Outils

Logitech

Cisco

Q-SYS

Google Meet

Zoom

Microsoft Teams

Description du poste

OpenAI’s IT organization supports the mission of deploying artificial general intelligence (AGI) for the benefit of all. Our team is committed to providing seamless technological support and solutions to ensure that all OpenAI employees are well-equipped and connected. This enables them to contribute effectively towards our AI research, corporate operations and product initiatives.

About the Role

As an ITAV Deployment Engineer at OpenAI, you will deliver the audiovisual systems for new offices, expansions, and refresh projects. You will turn approved designs into installed, configured, and tested systems, coordinate integrators and site dependencies, and carry defects through verified closeout. Your coordination begins at project inception and continues through delivery, commissioning, and acceptance by the receiving support team. You will partner with ITAV Engineering on design decisions, Network Engineering on connectivity, and Workplace and Capital Builds on site readiness and delivery timing.

In this role, you will:

• Deliver assigned AV build packages for new offices, expansions, and refreshes using approved designs, room standards, and installation requirements.
• Coordinate the ITAV workstream for office construction projects from inception through delivery, partnering with Capital Builds, Network Security, and Workplace Design and Construction to align requirements, schedules, dependencies, and handoffs.
• Review drawings, equipment lists, site conditions, and integrator plans; identify missing prerequisites and raise design exceptions before installation.
• Coordinate equipment staging, installation sequencing, vendor deliverables, and site access with integrators, Workplace, Capital Builds, and ITAV program partners.
• Configure conferencing endpoints, Q‑SYS controls and audio processing, and AV‑over‑IP connections to match the approved design.
• Prepare accurate device and port records and coordinate IP addressing, DNS, DHCP, VLAN, and connectivity requirements with Network Engineering.
• Commission rooms end to end, testing audio, video, control, conferencing, content sharing, monitoring, and recovery against documented acceptance criteria.
• Diagnose installation and integration failures, maintain a prioritized punch list, and retest fixes before accepting completed work.
• Deliver configuration backups, as‑built markups, inventory, test evidence, and support instructions; train receiving technicians and secure operational handoff.
• Identify repeatable deployment work and automate it using AI, agentic workflows, and basic scripting. Maintain reusable checks and templates, validate results, and obtain engineering review for changes to shared standards.

You might thrive in this role if you have:

• Hands‑on experience installing, configuring, and commissioning enterprise conference room AV systems from technical designs.
• Experience reading AV signal‑flow drawings, equipment schedules, and installation plans, and recording accurate as‑built changes.
• Practical experience configuring conferencing hardware and platforms such as Logitech, Cisco, Google Meet, Zoom, or Microsoft Teams.
• Experience configuring and troubleshooting Q‑SYS audio and control systems, including signal routing and reusable configuration components.
• Working knowledge of AV‑over‑IP technologies such as Q‑LAN, Dante, and NDI and the ability to isolate signal, configuration, and transport faults.
• Practical networking knowledge covering IP addressing, VLANs, DNS, DHCP, and multicast, with sound judgment about when to involve Network Engineering.
• Experience coordinating integrator work, site prerequisites, equipment readiness, defects, and commissioning milestones within an assigned project.
• Experience working cross‑functionally with Workplace Design and Construction partners to deliver new office construction projects.
• Ability to verify the complete meeting experience, document technical acceptance, and prepare usable configuration records and support handoffs.
• Clear communication and demonstrated ability to build, test, and maintain AI and agentic workflows using scripting or configuration tools to automate repeatable deployment work.
• Experience contributing reusable Q‑SYS components or shared deployment tooling is a plus.
• Experience delivering office AV across multiple locations or working with room scheduling and signage endpoints is a plus.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general‑purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US‑based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non‑public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non‑compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Compensation

$187K – $207K + Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job‑related knowledge, skills, and experience. If the role is non‑exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance‑related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
• Pre‑tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
• 401(k) retirement plan with employer match
• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non‑birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non‑exempt employees
• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
• Mental health and wellness support
• Employer‑paid basic life and disability coverage
• Annual learning and development stipend to fuel your professional growth
• Daily meals in our offices, and meal delivery credits as eligible
• Relocation support for eligible employees
• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at‑will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.