Italian Speaking Automotive Customer Service Agent - Work Remote In Greece

Mercier Consultancy Group; United States; Remote; USD 31,000 - 50,000; Full time

Benefits offered by this job

Relocation package

Bonuses

Comprehensive training

Health insurance

Remote work in Greece

Career growth with global leader

Job summary

Mercier Consultancy Group seeks Italian-speaking Automotive Experts to support customers from Greece, working remotely. You will address technical questions, guide customers through modern vehicle features, and ensure premium service quality.

Applicants should be native Italian speakers with a valid EU passport; relocation is fully paid, including flights, transfer, and hotel. Join a global brand and grow in a leading automotive support role.

Qualifications

• Native or fluent Italian (written and spoken).
• Valid EU passport required.
• Experience in technical support or customer service is a strong advantage.
• Remote work from Greece available.

Responsibilities

• Serve as primary contact for Italian-speaking automotive inquiries.
• Handle technical and product questions on vehicle features, EV tech, and connectivity.
• Maintain high customer satisfaction with tailored automotive solutions.
• Document interactions in the CRM for tracking and improvements.
• Coordinate with international teams on product launches and service updates.

Skills

Italian language

Customer service

Technical support

Tools

CRM software

Job description

Italian Speaking Automotive Experts

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to connecting top-tier talent with industry-leading global brands. We take pride in facilitating life-changing career opportunities, specializing in high-demand roles such as our current Italian Speaking Automotive Experts position in Greece.

Job Overview

We are seeking passionate professionals to join our prestigious client in the automotive sector, providing high-level support to Italian-speaking customers. This unique role represents one of the most exciting Italian-speaking jobs currently available, offering the chance to combine your technical interest in the automotive industry with a transformative experience working remotely from the beautiful Mediterranean landscape of Greece.

Key Responsibilities

• Act as a primary point of contact for automotive inquiries, providing expert assistance to customers in Italy.
• Manage technical and product-related questions regarding modern vehicle features, EV technology, and connectivity.
• Maintain high levels of customer satisfaction by delivering tailored, professional automotive solutions.
• Document all interactions accurately within our CRM to ensure seamless service tracking and improvement.
• Collaborate with international teams to stay updated on the latest automotive product launches and service updates.
• Ensure all service-level agreements are met while maintaining the premium standards of the automotive brand.
• Native or fluent Italian (spoken and written).
• Valid EU passport (mandatory).
• Genuine interest in the automotive industry and vehicle technologies.
• Strong communication skills and a customer-centric mindset.
• Ability to work effectively in a remote environment within Greece.
• Previous experience in technical support or customer service is considered a strong advantage.

What We Offer

• Competitive Monthly Salary with 13th and 14th salary bonuses included.
• Monthly Performance Bonus linked to service excellence.
• Fully Paid Relocation Package (flight, transfer, and hotel accommodation provided).
• Comprehensive, fully paid initial training program on automotive systems.
• Full health insurance coverage.
• The opportunity to build your career through Jobs in Greece with a global industry leader.
• And Much More…

Life in Greece

Embarking on one of these Italian-speaking jobs means embracing the vibrant lifestyle of Greece, a country world-renowned for its sunny climate and rich historical culture. Working from Greece allows you to enjoy a perfect work-life balance, where you can transition from professional success to exploring breathtaking coastal landscapes or historical landmarks during your downtime.

Our comprehensive relocation support ensures your move to Greece is seamless and stress-free, allowing you to focus entirely on your new role as an Automotive Expert. Experience the unparalleled Mediterranean quality of life, exquisite local cuisine, and the warm, welcoming atmosphere that makes Greece one of the most sought-after destinations for international professionals.