IT Workplace Technology Application Trainer, hybrid | 1064401 Revel IT

Techlifecolumbus; Washington, Northern (District of Columbia, KY); Hybrid; USD 75,000 - 110,000; Full time

Job summary

Revel IT is seeking an IT Workplace Technology Application Trainer to develop and conduct training programs for IT applications across the organization.

The role involves designing curricula, delivering sessions (in-person and virtual), and evaluating training effectiveness while staying current with IT developments and LMS best practices.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or related field.
• Proven experience in IT training or education, preferably in a corporate setting.
• Proficiency in various IT applications, such as Microsoft Office Suite, CRM software, ERP systems, etc.
• Strong communication and presentation skills, with the ability to convey technical concepts clearly.

Responsibilities

• Develop training curriculum for IT applications and align with organizational goals.
• Deliver engaging training sessions in-person and virtually across the organization.
• Design and update training materials, manuals, and e-learning modules.
• Assess training effectiveness and gather feedback to improve content and delivery.
• Maintain records of training sessions, attendance, and outcomes.

Skills

Curriculum Development

Training Delivery

Instructional Design

LMS Experience

Presentation Skills

Communication Skills

Interpersonal Skills

Education

Bachelor’s degree in IT / CS

Tools

CRM software

ERP systems

Microsoft Office Suite

Job description

Treat our consultants and clients the way we would like others to treat us!

As an IT Workplace Technology Application Trainer, you will be responsible for developing and conducting training programs for various IT applications used within the organization. Your role will involve understanding the functionalities and intricacies of these applications and effectively transferring this knowledge to employees, enabling them to utilize these tools efficiently in their roles. You will work closely with the IT department and other stakeholders to identify training needs, design curriculum, deliver training sessions, and assess the effectiveness of the training programs.

Key Responsibilities

Curriculum Development:

• Collaborate with the IT department and relevant stakeholders to identify training needs and objectives.
• Design comprehensive training curriculum for various IT applications, ensuring alignment with organizational goals and user requirements.
• Develop training materials such as manuals, presentations, and e-learning modules.

Training Delivery:

• Conduct engaging and informative training sessions for employees at all levels, both in-person and virtually.
• Customize training content to suit different learning styles and proficiency levels.
• Provide hands-on demonstrations and simulations to reinforce learning.
• Offer ongoing support and assistance to trainees during and after training sessions.

Evaluation and Feedback:

• Implement assessment methods to evaluate the effectiveness of training programs.
• Gather feedback from participants to identify areas for improvement and make necessary adjustments to training materials and delivery methods.
• Monitor trainee progress and provide additional support or refresher training as needed.

Documentation and Reporting:

• Maintain accurate records of training sessions, attendance, and participant feedback.
• Prepare reports on training activities, outcomes, and recommendations for management review.
• Document best practices, tips, and troubleshooting techniques for IT applications and make them accessible to employees.

Stay Updated:

• Keep abreast of the latest developments and updates in IT applications relevant to the organization.
• Continuously enhance personal knowledge and skills through self-study, attending workshops, or pursuing relevant certifications.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Proven experience in IT training or education, preferably in a corporate setting.
• Proficiency in various IT applications, such as Microsoft Office Suite, customer relationship management (CRM) software, enterprise resource planning (ERP) systems, etc.
• Strong communication and presentation skills, with the ability to convey technical concepts clearly and concisely to diverse audiences.
• Excellent interpersonal skills and the ability to collaborate effectively with colleagues at all levels of the organization.
• Demonstrated ability to adapt training content and delivery methods to meet the needs of different learners.
• Experience with instructional design principles and learning management systems (LMS) is a plus.
• Patient, approachable, and enthusiastic about helping others learn and succeed.

Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every qualification. At Revel IT, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role, but your experience doesn't align perfectly with every qualification in the description, we encourage you to apply anyway. You might be the right candidate for this or our other open roles!

Revel IT is an Equal Opportunity Employer. Revel IT does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.