IT Web Tester & Systems Specialist

baltimorecity; Baltimore (MD); On-site; USD 76,299 - 122,078; Full time

Job summary

Baltimore City Government is seeking an Information Technology Specialist to provide technical support for personal computers and network systems, including testing, updating, and maintaining mainframe client servers and related software and hardware.

The role involves reporting writing, responding to helpdesk requests, and potential leadership/training of less experienced IT Specialists. A BS degree is required and one year of IT experience is expected.

Qualifications

• Bachelor of Science degree required.
• One year of IT-related experience required.
• Excellent verbal and written communication skills.
• Experience leading others preferred.
• Experience in government IT preferred.

Responsibilities

• Provide technical support for PCs and network systems.
• Test, update, and maintain mainframe and server software.
• Develop reports and write technical documentation.
• Lead and train junior IT Specialists.

Skills

Verbal communication

Written communication

System analysis

Database knowledge

Network knowledge

Report writing

Education

Bachelor of Science degree

Tools

Mainframe

Business Objects

SQL/Database queries

Job description

Baltimore City Government is seeking an Information Technology Specialist to provide technical support for personal computers and network systems, including testing, updating, and maintaining mainframe client servers and related software and hardware.

The role involves reporting writing, responding to helpdesk requests, and potential leadership/training of less experienced IT Specialists. A BS degree is required and one year of IT experience is expected.