IT Trainer/Content Developer

Brilliant Infotech Inc.; Atlanta (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

Brilliant Infotech Inc. is seeking an IT training specialist to deliver in-person and virtual sessions on Microsoft Office products and IT applications in Atlanta and across Georgia.

You will develop training content, storyboards and instructional scripts, while maintaining LMS records and assessing learner progress. Strong English communication, teaching and presentation skills are essential.

Qualifications

• BA/BS or equivalent in communications, teaching, IT or related field.
• Minimum 4 years IT training, end-user support or related experience.
• Strong English verbal and written communication, presentation and teaching skills.
• Ability to travel within Georgia to in-person training sessions.

Responsibilities

• Deliver and facilitate IT training on Microsoft Office, Office 365 and IT applications.
• Develop role-based training content, storyboards and instructional text.
• Maintain training records in an LMS and track learner progress.
• Create engaging demos using Captivate, Camtasia and Articulate tools.

Skills

Office 365

IT training

End user support

Verbal and written English

Presentation

Teaching

Instructional design

Storyboarding

Adobe Captivate

Camtasia

Articulate 360/Storyline

LMS maintenance

Microsoft Teams

ServiceNow familiarity

Oracle LMS/Cornerstone LMS familiarity

Education

BA/BS in communications, teaching, IT or similar field

Associate Degree w/2 yr IT experience

IT Certifications w/4 yr IT experience

Tools

Adobe Captivate

TechSmith Camtasia

Articulate 360/Storyline

Microsoft Teams

Oracle LMS/Cornerstone LMS

ServiceNow

Job description

Microsoft Office and Office 365 applications. Required 5 Years

BA/BS in in communications, teaching, IT or similar field; or Associate Degree w/2 yr of IT experience; or IT Certifications w/4 yr IT experience. Required 4 Years

Work experience in IT technical training or with computers, technology, IT applications/systems, and/or end user client support. Required 4 Years

Excellent verbal and written English language communication, presentation, and teaching skills. Required 5 Years

Able and flexible to travel within Georgia to provide scheduled in-person training classes. Required 1 Years

Work experience in developing role-based end user training content for IT applications/systems. Highly desired 4 Years

Experience in instructional design, visual design, storyboarding, writing instructional text, audio scripts/video scripts. Highly desired 2 Years

Adobe Captivate. Highly desired 2 Years

TechSmith Camtasia. Highly desired 2 Years

Articulate 360/Storyline. Highly desired 2 Years

Microsoft Teams. Highly desired 1 Years

Work experience with maintaining training records within an LMS. Highly desired 1 Years

Oracle LMS/Cornerstone LMS. Nice to have

Familiarity with ServiceNow. Nice to have