IT Technologist

Globalchannelmanagement; Indianapolis (IN); On-site; USD 80,000 - 100,000; Full time

Job summary

A global technology firm based in Indiana seeks an IT Technologist with over 5 years of experience in technology management or related fields. The ideal candidate will have a strong background in managing technology projects, working with AI, and developing learning solutions. Required qualifications include a bachelor's degree in technology management or a related field and an HPI Certification. The role offers the opportunity to troubleshoot automation issues across various platforms and enhance organizational outcomes.

Qualifications

• 5+ years of experience in related technology fields.
• Experience with machine learning and large language models.
• Demonstrated ability in communication and conflict resolution.

Responsibilities

• Develop learning solutions and troubleshoot automation issues.
• Lead technology projects for a global audience.
• Ensure integration between various platforms.

Skills

Human Performance Improvement (HPI) Certification

Experience managing technology projects

Working knowledge of AI technologies

Demonstrated success influencing without authority

Instructional Design knowledge

Expertise with DAX programming language

Effective problem-solving skills

Ability to effectively work collaboratively

Education

Bachelor's degree in relevant field

MS degree in related area

Tools

Articulate 360

Camtasia

Power Automate

Power BI

Smartsheet

Job description

IT Technologist needs 5+ years experience and bachelors degree or higher in technology management, information systems, computer science, learning technology, instructional design, performance technology, or related programs

IT Technologist requires:

• MS. degree in Technology Management, Computer Science, Instructional Systems Technology, Adult Learning, or related experience/education
• Human Performance Improvement (HPI) Certification
• Experience managing technology projects for a global audience
• Experience working with AI technologies
• Working knowledge of and/or experience in a regulated environment
• Demonstrated success influencing without authority
• Instructional Design knowledge with the ability to develop learning solutions
• Knowledge of tools such as Articulate 360, Camtasia, WalkMe, Office365, Microsoft Copilot, Bing Enterprise Chat
• Experience with machine learning or large language models
• Bachelors degree or higher in technology management, information systems, computer science, learning technology, instructional design, performance technology, or related programs
• Demonstrated expertise in automation workflow and dashboard tools such as Power Automate, Flow and Power BI
• Expertise with DAX programing language for PowerBI dashboards
• Expertise with Smartsheet or other Project Management Software
• Driven person wanting to improve organizational outcomes
• Self Starter who has a passion for technology, learning, data analysis and continual improvement
• Effective problem-solving skills to evaluate and resolve business and organizational problems
• Demonstrated ability in communication, conflict resolution, using good judgment, and managing complexity
• Demonstrated ability to effectively work in a collaborative environment and build trust with internal and external business partners
• Demonstrated ability to scope and lead projects
• Expertise with learning management systems, server content management and learning content delivery tools

Troubleshoot and resolve automation issues, ensuring seamless integration between various platforms