IT Technician- Microsoft 365 Systems Administrator

Life Cycle Power; Houston (TX); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Job summary

Life Cycle Power, based in Houston, seeks an IT Microsoft 365 Systems Administrator to support a growing cloud environment and modernize our Microsoft 365 and Azure infrastructure. You will manage identity, access, email, device management, and security, partnering with the IT Manager and a consult to keep the tenant clean and reliable.

The role emphasizes collaboration, strong communication, and a proactive approach to learning cloud skills, with on-site work and occasional on-call rotation as

Qualifications

• 3 - 7 years of IT or Microsoft 365 Azure administration experience.
• Experience administering Microsoft 365 identity, permissions, licensing, integrations, and email management.
• Experience configuring or supporting Entra ID identity management and MFA.
• Hands-on experience with Intune migrations, implementation, device management, compliance policies, and configuration profiles.
• Worked deeply with conditional access, device governance, and cloud security fundamentals.
• Familiarity or experience with overall governance, risk, and compliance (GRC) documentation processes.

Responsibilities

• Liaison with vendor and manage Microsoft 365 and Azure tenant for a secure, reliable, and well-governed environment.
• Administer Microsoft 365 services including Entra ID, Intune, Exchange Online, SharePoint, OneDrive, Teams, and related cloud platforms.
• Maintain Entra ID identity management program, user groups, security protocols, MFA, zero-trust, and RBAC.
• Assist with building and maintaining conditional access policies to strengthen identity protection.
• Support identity governance, including security defaults and identity protection alerts.
• Assist with Azure app registrations, enterprise application configurations, permissions, and SSO integrations.
• Monitor licenses and advise when upgrades/downgrades are needed; provide SOWs for improvements.
• Troubleshoot Exchange Online mail flow issues, including traces and delays.
• Build and maintain a structured SharePoint environment with permissions, libraries, governance, and access auditing.
• Support Intune device enrollment, Autopilot provisioning, automated deployments, profiles, and configuration policies.
• Assist with application deployment, device assignments, and lifecycle support across Windows and mobile platforms.
• Support preparation and execution of upcoming email migrations and planned infrastructure changes.
• Work with IT Security Engineer on identity threats and external file sharing risks.
• Provide weekly reporting on Microsoft 365 health, changes, outages, risks, and insights.
• Create and maintain Microsoft 365 and Azure documentation, diagrams, guides, and troubleshooting references.
• Participate in compliance work involving multiple standards (NIST, CIS, ISO 27001, SOC 2, HIPAA, NERC, NERF, GDPR).
• Help ensure company policies are followed in the cloud environment.
• Be prepared to participate in an on-call rotation.

Skills

Microsoft 365

Azure

Identity management

Intune

Conditional access

MFA

GRC documentation

Cloud security

Education

Associate degree in IT or cybersecurity

Bachelor’s degree in information systems or information security

Tools

Entra ID

Intune

Exchange Online

SharePoint

OneDrive

Azure AD

Job description

IT Technician- Microsoft 365 Systems Administrator

Job Status: Full Time
Location: Houston, Texas
Estimated Work Schedule:7AM to5PM (Monday through Friday, some weekends)

SkillBridge Approved Position

POSITION SUMMARY:

We are seeking an IT Microsoft 365 Systems Administrator who is prepared to support a rapidly growing cloud environment and help modernize our Microsoft 365 and Azure infrastructure. This role provides mid-level support for identity, access, collaboration platforms, email management, device management, cloud security, and tenant governance. You will work closely with the IT Manager and our third-party implementation consultant to helpmaintaina clean, secure, and well-organized tenant that our staff can depend on.

Our environment is fast paced,team oriented, and highly collaborative. Everyone plays an important part in keeping our systems running reliably with the highest professionalism.Strong communication, attention to detail, and a willingness to learn new cloud skills are essential. If you enjoy cloud identity, automation, Microsoft 365 administration, and helping improve a cloud-first ecosystem, you will be a great fit here.

Position Expectations:

We need a Systems Administrator who can confidently support Microsoft 365 services and Azure cloud operations while still being humble enough to ask questions and collaborate with others. This person must be resourceful, able to troubleshoot effectively, prioritize tasks, communicate clearly, and handle situations with patience and professionalism.A strong desireto learn new tools within the Microsoft ecosystem is essential. Your work will contribute directly to tenant security, reliability, and improvingthe userexperience for the entire organization.

ESSENTIAL FUNCTIONS

• Primary responsibility is to liaison with our vendor and manages our Microsoft 365 and Azure cloud tenant, ensuring a secure, reliable, and well-governed environment while supporting users and company platforms.
• Administer Microsoft 365 services including Entra ID, Intune, Intune MDM, Exchange Online, SharePoint, OneDrive, Teams, and other related cloud platforms.
• Maintain and enhance our Entra ID identity management program, user groups, security protocols, MFA, zero-trust, and role-based access controls.
• Assistin building andmaintainingconditional access policies that strengthen identity protection and enforce secure login paths.
• Support identity governance, including security defaults and identity protection alerts.
• Assist with Azure app registrations, enterprise application configurations, permissions, and SSO integrations.
• Monitor all Microsoft licenses used within the tenant and advise whenadditionalare needed to maintain services orseats. Offer professional recommendations and Statements of Work (SOWs) for improvements to existing services, and if changes arerequiredregardinglicense upgrades or downgrades.
• Troubleshoot Exchange Online mail flow issues, message traces, routing delays, and delivery failures.
• Assistwith building andmaintaininga structured SharePoint environment including permissions, libraries, versioning, governance, and access auditing.
• Support Intune device enrollment, Autopilot provisioning, automated deployments, profiles, and platform configurations, compliance rules, device restrictions, and configuration policies that secure all company endpoints.
• Assistwith application deployment, device assignments, and lifecycle support across Windows and mobile platforms.
• Support preparation and execution of upcoming email migrations and planned infrastructurechanges.
• Work closely with the IT Security Engineer on identity threats, password resets, compromised account activity, and external file sharing risks within the Azure tenant.
• Provide weekly reporting to the IT Manager on Microsoft365health, changes, outages, risks, and operational insights.
• Create andmaintainall Microsoft 365 and Azure documentation, diagrams, configuration guides, and troubleshooting references.
• Participate in compliance work involving NIST, CIS, ISO 27001, SOC 2, HIPAA, NERC, NERF, and GDPR.
• Help ensure company policies and procedures are followed across the cloud environment.
• Be prepared, if asked, to participate in an on-call rotation.

Required Qualifications

• 3 - 7 years of IT or Microsoft 365 Azure administration experience.
• Experience administering Microsoft 365 identity, permissions, licensing, integrations, and email management.
• Experience configuring or supporting Entra ID identity management and MFA.
• Hands-on experience with Intune migrations, implementation, device management, compliance policies, and configuration profiles.
• Worked deeply with conditional access, device governance, and cloud security fundamentals.
• Familiarity or experience withoverallgovernance, risk, and compliance (GRC) documentation processes.

Education and Certification Guidance

• Education can substitute for experience.
• An associate degree in IT or cybersecurity in combination with IT certifications may replace two or three years of experience.
• A bachelor’s degree in information systems or information security in combination with IT certifications may replace three or four years of experience.

Preferred Qualifications

• Microsoft Certified: Azure Solutions Architect Expert (AZ-305),Microsoft Certified: Azure Administrator Associate (AZ-104), and Microsoft Certified: Azure Fundamentals (AZ-900), or other equivalent Microsoft certifications related to Azure
• Experience supporting Azure, Intune, SharePoint, OneDrive, and other portal structures.
• Experience working with various Windows and Linux server platforms, workstations, and Android and Apple mobile devices through direct support and MDM services.
• Experience with Azure app integrations and SSO configurations.
• Understanding ofAzure administrative roles and tenant governance.
• Basic understanding of support in critical infrastructures, i.e., IT/OTenvironmentsand First Responder emergency priorities.

Must Have

• The applicant must have a validdriver’slicense and current auto insurance.
• Must live in the Houston area or planning to personally relocate to the city.

Benefits Package

• Medical
• Dental
• Vision
• 401k

EQUAL EMPLOYMENT OPPORTUNITY:

Life Cycle Power is committed to the cause of equal employment opportunity for all employees and applicants, thus abiding by all applicable state and federal laws. Our practices regarding employment, job promotion, compensation, training, and termination do not discriminate on the basis of race, color, religious creed, age, sex, national origin, veteran’s status, disability, pregnancy, genetic information, or any other legally protected status. It is expected that all employees, both management and staff, will fully support these non-discriminatory policies. Life Cycle Power has reviewed this job description to ensure essential functions and duties have been included. It is not intended to be an exhaustive list of all functions, responsibilities, skills, and abilities.