IT Technician Level 2

Milton Town School District; Cozy Corner (VT); On-site; USD 42,000 - 62,000; Full time

Job summary

Milton Town School District is seeking an IT Technician Level 2 to support district technology across Milton Elementary, Milton High School and Milton Middle School. The role starts immediately and requires strong hardware, software, and networking skills as well as excellent customer service.

You will install, diagnose, and repair devices, build and maintain images, manage user accounts in Active Directory, and collaborate with the Technology Supervisor for district needs.

Qualifications

• Associate’s Degree in an Information Technology-related field or 3 years of relevant experience.
• CompTIA/A+/Network+ Certification, or the ability to obtain certification within 1 year.
• 2-5 years of experience in technology support.
• Must be able to lift up to 50 lbs and transport equipment throughout the District.

Responsibilities

• Provide excellent customer service.
• Set up and configure new equipment including computers, tablets, printers, monitors, projectors, and other devices.
• Repair district IT equipment in a timely manner.
• Work through complex technical challenges.
• Install and troubleshoot client software and operating systems, including building client images.
• Assist with supporting network devices as needed.
• Use Active Directory for user modifications.
• Routine maintenance of projectors and printers.
• Meet with Technology Supervisor regularly to coordinate district needs.
• Evaluate, prioritize, and elevate support tickets.
• Work with outside vendors to coordinate repairs.
• Participate in cross-training / three deep knowledge sharing.

Skills

Customer service

Problem solving

Independent work

Education

Associate degree in IT-related field

Bachelor's degree preferred

Tools

Windows

macOS

ChromeOS

iOS

Google Workspace

MDT imaging

Ghost

FreshService

Microsoft Office

Ticketing system

Active Directory

Job description

IT Technician Level 2

Milton Town School District Milton Town School District - Milton, Vermont Open in Google Maps Milton Elementary School - Milton, Vermont Open in Google Maps Milton High School - Milton, Vermont Open in Google Maps Milton Middle School - Milton, Vermont Open in Google Maps

Job Details

Job ID: 5945367

Application Deadline: Posted until filled

Posted: Sep 30, 2026 12:00 AM (UTC)

Starting Date: Immediately

Job Description

Performance Responsibilities:

• 1. Provide excellent customer service.
• 2. Set up and configure new equipment, including computers with varied form factors and operating systems; tablets, printers,
  monitors, projectors, and other presentation devices.
• 3. Repair district information technology equipment on a timely basis.
• 4. Working through complex technical challenges.
• 5. Install and troubleshoot client software and operating systems, including building client images.
• 6. Assist with supporting network devices as needed.
• 7. Use Active Directory for user modifications.
• 8. Routine maintenance of projectors and printers.
• 9. Meet with the Technology Supervisor on a regular basis to coordinate district needs.
• 10. Evaluate, prioritize, and elevate support tickets.
• 11. Work with outside vendors to coordinate repairs.
• 12. Participate in cross-training / “three deep” knowledge sharing.
• 13. Perform other duties as assigned by the Technology Supervisor.

Position Type: Full-time

Job Categories:

Administration > Technology

Welcome to Milton Town School District, Milton Elementary School, Milton High School, Milton Middle School

Milton Town School District is focused on continuous improvement oflearning and teaching, offering ample opportunities for professionalgrowth. Just 25 minutes from Burlington, the urban center of Vermont,Milton is an easy commute from Chittenden and Franklin Counties. Milton'slocation provides access to numerous cultural venues, including the FlynnTheater, the University of Vermont, Shelburne Museum andMarsh-Billings-Rockefeller National Historical Park. Milton has excellentrecreational facilities, such as Sand Bar State Park, Arrowhead PublicGolf Course, and Eagle Mountain hiking trails.Visit us at - www.mtsd-vt.org, Milton Town School District is focused on continuous improvement oflearning and teaching, offering ample opportunities for professionalgrowth. Just 25 minutes from Burlington, the urban center of Vermont,Milton is an easy commute from Chittenden and Franklin Counties. Milton'slocation provides access to numerous cultural venues, including the FlynnTheater, the University of Vermont, Shelburne Museum andMarsh-Billings-Rockefeller National Historical Park. Milton has excellentrecreational facilities, such as Sand Bar State Park, Arrowhead PublicGolf Course, and Eagle Mountain hiking trails.Visit us at - www.mtsd-vt.org, Milton Town School District is focused on continuous improvement oflearning and teaching, offering ample opportunities for professionalgrowth. Just 25 minutes from Burlington, the urban center of Vermont,Milton is an easy commute from Chittenden and Franklin Counties. Milton'slocation provides access to numerous cultural venues, including the FlynnTheater, the University of Vermont, Shelburne Museum andMarsh-Billings-Rockefeller National Historical Park. Milton has excellentrecreational facilities, such as Sand Bar State Park, Arrowhead PublicGolf Course, and Eagle Mountain hiking trails.Visit us at - www.mtsd-vt.org

Equal Opportunity Employer

Milton Town School District is committed to maintaining a work and learning environment free from discrimination on the basis of race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, we prohibit retaliation against individuals who oppose such discrimination and harassment or who participate in an equal opportunity investigation.

Job Requirements

• Qualifications: Associate’s Degree in an Information Technology-related field (Bachelor’s preferred) or 3 years of relevant
  experience.CompTIA/A+/Network+ Certification, or the ability to obtain certification within a 1-year period. 2-5 years of experience
  in technology support. Must be able to lift up to 50 lbs and transport equipment throughout the District. Able to work independently,
  self-tasking and prioritizing according to procedures. Familiarity with: Windows, macOS, ChromeOS, iOS, and Google Workspace,
  MDT or other imaging products such such as Ghost, antivirus, Microsoft Office, FreshService, or another ticket tracking system. Able to
  work with staff and the community.
• At least 3 year(s) of relevant experience preferred.
• Bachelor degree preferred.
• Citizenship, residency or work visa required

Contact Information

• Matt Grasso , Director of Operations
• 12 Bradley St.
• Milton, Vermont 05468
• Phone: [phone]
• Fax: [phone]
• Email: [e-mail]

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