IT Technician Intern (Industrial Solutions)

Borgwarner Emissions Systems Spain SL; Hendersonville (NC); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Housing support

Travel reimbursement

Job summary

BorgWarner is seeking an IT Technician Intern for its Industrial Solutions hub in the United States. The intern will support the IT Customer environment, enhance desktop services, and assist with high-level meeting support and root-cause analysis.

On-site duties include AV, security systems, and printer management. The role emphasizes collaboration with IT infrastructure teams, adherence to SLAs, and exposure to incident and change management, with housing/travel support options available for

Qualifications

• Pursuing a Bachelor’s degree in Information Systems, Computer Engineering, or a similar field.
• Strong customer focus and service delivery.
• Process management; drive for results.
• Listening and action oriented; comfortable presenting technical topics.
• Problem solving with technical skills; able to engage vendors or partners.
• Self-motivated with strong work ethic and ability to learn the global enterprise.

Responsibilities

• Support IT Customer environment and desktop support.
• Assist in high-level meeting support and root-cause analysis.
• Support IT facility-related services such as audio-visual, security systems, printers/copiers.
• Provide on-site support for IT infrastructure teams as needed.
• Maintain relationships with staff and IT infrastructure teams.
• Ensure services meet the agreed SLA and follow incident/change management principles.

Skills

Customer focus

Self-motivated

Strong communication

Problem solving

Team collaboration

Education

Bachelor's degree in Information Systems/Computer Engineering

Tools

Office 365

Remote support tools

Printer & AV setup

Job description

IT Technician Intern (Industrial Solutions)

IT Technician Intern (Industrial Solutions)

Location

About Us

BorgWarner has nearly a 100-year legacy of innovation, delivering advanced mobility solutions worldwide. We’re now expanding into the high-growth data center market, providing advanced power generation systems for AI-driven data centers and microgrid applications. This growth builds our expertise in turbocharging, thermal management, power electronics, and advanced controls - reflecting our commitment to development, sustainability, and real-world impact. We are a company of innovators and independent thinkers that bring together talented employees, meaningful work, and amazing technology in a unique environment. At BorgWarner we constantly work towards our vision of a clean and energy-efficient world.

Our Culture

We believe the health and safety of our employees are a top priority. We care about our local communities and the global environment. BorgWarner promotes and nurtures a diverse and inclusive environment, honors integrity, strives for excellence, commits to responsibility for our communities and the environment, and builds on the power of collaboration.

We manage talent as seriously as we manage our businesses and encourage you to learn about our proud history, strong culture, technologies, and future vision. We offer a strong local presence and interesting global opportunities. Start your future with BorgWarner now!

This is a paid internship. Pay rate is based on the intern’s academic standing.

Students may be eligible to receive housing support and travel reimbursement.

Position Summary

We’re building a brand-new state-of-the-art facility dedicated to creating power generation systems for data centers and microgrid applications. This new hub will be at the heart of BorgWarner’s latest growth initiative, bringing together engineering, innovation, and technology in one dynamic space. Be part of a team that’s shaping the future of sustainable power and driving breakthrough solutions from day one. To learn more about BorgWarner's Industrial Solutions business, please visit: BorgWarner Industrial Solutions.

The IT Technician Intern is primarily responsible for the IT Customer environment. This position executes tasks to enhance and support the desktop environment, provides specialized IT services such as high-level meeting support, root-cause analysis, customer consulting, and provides IT facility-related services such as audio-visual environment, security systems, printers/copiers). The IT Technician Intern also provides on-site support for the IT infrastructure teams as needed.

Key Responsibilities

Service Delivery Responsibilities

• Helps to build and maintain good relationships with staff and IT infrastructure teams
• Ensures quality services are performed to the agreed SLA
• Ensure that systems, processes and methodologies specified are followed and to ensure effective monitoring, control and support of service delivery is ongoing
• Understands Incident, Problem and Change Management principles
• Ensures first class IT Service Delivery across locations for infrastructure services
• Ensures that remote and on-site support issues are resolved to customers satisfaction
• Support the setup of processes around Service Management

Client & Asset Service Responsibilities

• General Computer Desktop & Laptop support
• Configure new and existing devices according to corporate standards for deployment
• Desktop Application installation and troubleshooting
• Maintain Licenses Management and version control
• Hardware Refresh Project involvement
• Maintains client security settings (e.g. admin rights, software installs, etc.)
• Support staff by phone, email, chat, etc.
• Provide basic network, security and printing support, but also owning problem resolution and engaging other teams as needed

Support of Local Production/Manufacturing Connectivity

What We’re Looking For

Education /Experience Qualifications:

• Pursuing a Bachelor’s degree in Information Systems, Computer Engineering, or a similar field
• Strong customer focus and service delivery
• Process management
• Drive for results
• Listening and action oriented
• Comfortable presenting technical topics to technical and non-technical associates
• Problem solving with functional / technical skills
• Ability to engage and work with outside vendors or partners
• Self-motivated with strong work ethic
• Ability to understand local operations but also learn and understand the global enterprise
• Expertise and practice with a manufacturing environment

What We Believe

Inclusion: Respecting individuals

Integrity: Honoring truth

Excellence: Focusing on results

Responsibility: Our commitment

Collaboration: Building trust

Safety

This position will adhere to the BorgWarner Environmental Health and Safety Program by following all safety rules, procedures, practices, training, and safe use of equipment; this includes use of personal protective equipment (PPE) as required. This individual will work in a way that stresses the importance of preventing injury, accidents, or illnesses to themselves or co-workers by correcting or reporting unsafe situations, incidents, or occurrences to their Team Lead immediately.

BorgWarner is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability or protected veteran status.

Join the company that is creating solutions that support a cleaner, more energy-efficient world.

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BorgWarner is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability or protected veteran status.