IT Technician |

KARM Stores; Tekoa (TN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Benefits & PTO

Employee Discount

Performance Based Increases

Referral Bonuses

Bonus & Rewards

Career Growth Opportunities

Job summary

KARM Stores is seeking a motivated IT Support Technician to maintain computers, printers, and network gear across multiple locations. You will respond to tickets, troubleshoot hardware and software, and support management with timely solutions.

You must have a valid driver's license and be able to travel between sites in a company vehicle, in a fast-paced environment with strong English communication and teamwork.

Qualifications

• Must have a valid driver license and acceptable driving record.
• Excellent communication skills (written and spoken) in English.
• Ability to read, interpret, and respond to support tickets.
• Strong problem solving and organizational abilities.

Responsibilities

• Respond to support tickets in a timely manner.
• Support management by ensuring computers, printers and hardware work across locations.
• Assist with mobile/IOS device support and network services installations.
• Troubleshoot issues and collaborate with management to resolve them.
• Be flexible for emergencies and travel between locations as needed.

Skills

Customer service

Team player

Excellent communication

Problem solving

Written English

Organizational skills

Driving

Tools

Hardware troubleshooting

Job description

Every Sunday Off!! *Benefits & PTO * Employee Discount * Performance Based Increases * Referral Bonuses * Bonus & Rewards * Career Growth OpportunitiesMust be 18 yrs old for this position. Department hours are 9a - 5p, some evenings and Saturdays may be required.Why Work at KARM Stores?25% off employee discountAll team members are eligible for a 90-day raiseCareer Growth OpportunitiesJob DetailsThis team member must be able to travel solo (in a company vehicle) from location to location, on a daily basis, as needed to address various IT issues, problems, installations etc.Respond to support ticket submissions in a timely manner.Support management teams by making sure computers, printers, and other hardware is working effectively and efficiently in the different departments and locations.Support and address mobile/IOS devices, in a timely manner.Oversee installation of internet and other tech services in all locations as needed.Work with members of management to troubleshoot issues.Flexible availability in order to help in the case of an emergency (loss of internet, credit card terminals, etc.).Skills & RequirementsMust have a valid driver license and acceptable driving record.Must be a people person with a pleasant and willing attitude and have a servant’s heart. Must have a friendly, smiling demeanor.Excellent communication skills (both oral and written) with an excellent command of the English language.Ability to write in legible clear handwriting.Excellent organizational skills.Must have a commitment to KARM Stores’ mission and mission statement.Must be able to work in a fast-paced environment.Must be a problem solver and be able to work with a minimum of supervision and take initiative.Ability to read and define problems, collect data, establish facts and draw valid conclusions.Physical Activity requirementModerate physical activity.Position may require frequent strenuous activityStand – up to 100% of a standard work day.Walk – up to 75% of a standard work day.Lifting and Bending – up to 75% of a standard work day.