Key Holder - Retail | Merchants

Knox Area Rescue Ministries; Knoxville, Northern (TN, KY); Hybrid; USD 21,000 - 22,000; Full time

Benefits offered by this job

Every Sunday Off

Employee Discount

Career Growth Opportunities

Performance Based Increases

Referral Bonuses

Job summary

KARM Stores in Knoxville, TN is seeking a Key Holder to support Retail Management with register transactions, cash handling, and delivering a positive shopping experience. Starting pay is $15 per hour based on experience; must be 18 or older.

Store hours are 9am–9pm, with some Saturdays and opening/closing shifts required. The role includes stocking, merchandising, and assisting with store operations to maximize sales and customer satisfaction.

Qualifications

• Strong communication skills (verbal and written).
• Ability to follow written and verbal instructions.
• Basic computer and point-of-sale system skills.

Responsibilities

• Assist Retail Management with register transactions and cash handling.
• Maintain customer service standards to ensure a positive shopping experience.
• Stock shelves and maintain store presentation.
• Assist in delegating tasks and supporting team productivity with the Retail Manager/Assistant Manager.

Skills

Communication skills

Follow instructions

POS system

Tools

POS system

Job description

# Key Holder - Retail | MerchantsHot JobMerchants - Knoxville, TN 37912## OverviewSalary Range$15.00 - $16.00 HourlyPosition TypeFull-Time/Part-Time## Description**Every Sunday Off!! \\*Benefits & PTO \\* Employee Discount \\* Performance Based Increases \\* Referral Bonuses \\* Bonus & Rewards \\* Career Growth Opportunities****This keyholder position's pay rate begins at $15/hr based on experience - KARM Stores key holders must be 18 or older. Store hours are 9a - 9p. Some Saturdays and opening/closing shifts required.****Why Work at KARM Stores?*** Every Sunday Off - Guaranteed* 25% off employee discount* All team members are eligible for a 90-day raise* Career Growth Opportunities**Key Responsibilities*** Assist the Retail Management team with register transactions, including handling cash, credit card payments, and non-cash purchases to ensure accuracy and security.* Help establish and maintain customer service standards aligned with the company mission and ensure a positive shopping experience.* Support daily operations by assisting with stocking shelves, working clothing racks, and maintaining store presentation to maximize shopping opportunities.* Assist in delegating tasks and supporting team productivity in partnership with the Retail Manager/Assistant Manager, especially when leadership is off-shift* Model and reinforce KARM Stores’ mission and values by being Trustworthy, Team-Minded, and Teachable.**What Success Looks Like*** Customers feel welcomed and valued* Transactions are processed accurately and efficiently* The sales floor remains organized and stocked* Productivity expectations are consistently met* Dependability and punctuality are demonstrated**Qualifications*** Strong communication skills (verbal and written)* Ability to follow written and verbal instructions* Basic computer and point-of-sale system skills* Ability to work in a fast-paced retail environment* Availability to work Saturdays and flexible shifts* Commitment to working respectfully within a mission-driven workplace**Physical Requirements**This role is performed in a retail environment and may involve standing, walking, bending, reaching, and lifting throughout the shift.* Ability to remain on your feet for extended periods* Frequent lifting, bending, and reaching* Ability to lift up to 50 pounds with or without reasonable accommodation* Moderate to heavy physical activity may be required