IT Technician

Paycom - ATS; Knoxville (TN); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Benefits & PTO

Employee Discount

Performance Based Increases

Referral Bonuses

Bonus & Rewards

Career Growth Opportunities

Job summary

KARM Stores in Knoxville, TN is seeking an IT Technician to travel between sites, diagnose and fix IT issues, and keep computers, printers, and hardware running smoothly across departments.

Responsibilities include responding to support tickets, supporting mobile/IOS devices, and assisting with internet service installations. A flexible schedule is required to cover emergencies and after-hours support.

Qualifications

• Must have a valid driver license and acceptable driving record.
• Excellent communication skills in English, both written and verbal.
• Ability to work in a fast-paced environment with minimal supervision.
• Willingness to travel to multiple locations as needed.

Responsibilities

• Respond to support ticket submissions in a timely manner.
• Ensure computers, printers, and hardware are functioning across departments and locations.
• Support and address mobile/IOS devices promptly.
• Oversee installation of internet and other tech services at locations as needed.
• Collaborate with management to troubleshoot issues and implement solutions.
• Maintain flexible availability for emergencies (internet outages, terminals, etc.).

Skills

Communication skills

Customer service

Problem solving

English proficiency

Driver's license

Job description

# IT TechnicianHot JobKarns - Knoxville, TN 37931## OverviewSalary Range$15.00 - $15.00 HourlyPosition TypeFull Time## Description**Every Sunday Off!! \\*Benefits & PTO \\* Employee Discount \\* Performance Based Increases \\* Referral Bonuses \\* Bonus & Rewards \\* Career Growth Opportunities****Must be 18 yrs old for this position. Department hours are 9a - 5p, some evenings and Saturdays may be required.****Why Work at KARM Stores?*** 25% off employee discount* All team members are eligible for a 90-day raise* Career Growth Opportunities**Job Details*** This team member must be able to travel solo (in a company vehicle) from location to location, on a daily basis, as needed to address various IT issues, problems, installations etc.* Respond to support ticket submissions in a timely manner.* Support management teams by making sure computers, printers, and other hardware is working effectively and efficiently in the different departments and locations.* Support and address mobile/IOS devices, in a timely manner.* Oversee installation of internet and other tech services in all locations as needed.* Work with members of management to troubleshoot issues.* Flexible availability in order to help in the case of an emergency (loss of internet, credit card terminals, etc.).**Skills & Requirements*** Must have a valid driver license and acceptable driving record.* Must be a people person with a pleasant and willing attitude and have a servant’s heart. Must have a friendly, smiling demeanor.* Excellent communication skills (both oral and written) with an excellent command of the English language.* Ability to write in legible clear handwriting.* Excellent organizational skills.* Must have a commitment to KARM Stores’ mission and mission statement.* Must be able to work in a fast-paced environment.* Must be a problem solver and be able to work with a minimum of supervision and take initiative.* Ability to read and define problems, collect data, establish facts and draw valid conclusions.**Physical Activity requirement*** Moderate physical activity.* Position may require frequent strenuous activity* Stand – up to 100% of a standard work day.* Walk – up to 75% of a standard work day.* Lifting and Bending – up to 75% of a standard work day.