IT Technician

Amentum company; Idaho Falls (ID); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Educational reimbursement

Parental leave

Employee stock purchase plan

Tax-saving options

Disability and life insurance

Pet insurance

Job summary

Amentum is seeking an IT Technician to support the SFHP Site at Idaho National Lab. You will perform desktop support, IT/IS duties, and collaborate with project management to define IT requirements. Extensive IT ticketing, policy adherence, and on-site work are involved.

Qualifications include a IT-related degree with relevant experience and strong Windows AD knowledge. Occasional travel to other sites and Denver may be required, with a broad benefits package offered.

Qualifications

• Bachelor's degree in IT or related field with 1 year of relevant experience, or AS degree with 3 years of experience.
• Experience as a full-service IT support member in a Windows AD environment.
• Knowledge of Active Directory Domain Controllers preferred.
• Able to be online and on-site during work hours.
• Experience in IT support team environments and collaboration.

Responsibilities

• Install, configure, and maintain PCs, mobile devices, and peripherals.
• Support IT/IS and desktop needs for the project site.
• Triage tickets and support workloads in IT ticketing system.
• Coordinate with Project IT and Corporate IT on deployments and security policies.
• Travel to other project sites as needed for hands-on support.

Skills

Windows AD

IT support

Active Directory

Remote/TEAMS support

Troubleshooting

Communication

Education

Bachelor's degree in IT-related field

AS degree in computer/engineering/system science

Tools

TEAMS

IT ticketing system

AV/VTC hardware

Job description

IT Technician

Amentum is a global leader in advanced engineering and innovative solutions, supporting critical missions across defense, intelligence, energy, and civilian sectors. Our People are our competitive advantage, driven by purpose, collaboration, and a commitment to delivering excellence for our customers and communities. We are currently seeking an IT Technician to support our SFHP Site.

We are seeking an IT Technician to work with minimal supervision while taking directions as needed at a project site at Idaho National Lab. You will support all IT/IS, and desktop support for the project site. You will collaborate with local project management to provide IT support and develop requirements for existing and upcoming projects.

• • Work with existing project IT security policy and procedure to ensure client requirements are being met, draft changes and/or new policy and procedure for review as needed.
  • Maintain accurate hardware and software inventory
  • Install, configure, and maintain PCs, mobile devices, and peripherals (such as printers)
  • Assist employees via TEAMS remote access, phone, or in person
  • Assist and mentor others as needed
  • Terminate, test, and troubleshoot voice, video, and data infrastructure
  • Contribute to the daily workflow of tickets, assisting with the triaging of tickets to the appropriate queues and technicians within the IT ticketing system.
  • Work through effective resolution of all assigned and self-assigned tickets in coordination with daily IT ticketing activities and projects.
  • Assist with the successful administration of information systems under the direction of management
  • Actively participate in the implementation of hardware and software; build, upgrade, patch, and migrating of systems and applications
  • Contribute, participate, and assist in the planning of customer surge support efforts
  • Occasional travel to other project sites and Denver for hands‑on support as needed.
  • Coordinate with Corporate IT and other Project IT professionals as needed.
  • Maintain necessary training and certifications required by contract.
  • Observe all safety and security requirements at client and corporate sites.
  • May include other IT associated tasks not mentioned above.
  • Ability to pass background and drug testing requirements.

Qualifications

• • Bachelor's degree in an IT-related field plus 1 year of relevant experience, or an AS degree in a computer, engineering, or system science discipline from an accredited college or university plus 3 years of relevant experience. Significant relevant experience will be considered in lieu of formal education.
  • Demonstrated on-the-job experience as a full-service IT support team member in a Windows AD environment.
  • In-depth knowledge of Active Directory Domain Controllers is preferred
  • Ability to be present online and present on-site during work hours
  • Experience working within an IT support team and able to contribute and collaborate in daily support activity
  • Requires knowledge of AV/VTC hardware, software, and network connections and setting up, maintaining, and troubleshooting AV equipment
  • Candidates must exhibit a professional behavior that promotes teamwork, fosters cooperation, and enhances productivity in the organization.
  • Must be well organized with the ability to coordinate, prioritize, and follow through with multiple tasks simultaneously in a high-pressure environment.

Essential Functions

Physical Requirements of Position: Position will require heavy use of computing systems. Work may involve sitting or standing for extended periods of time. Position may require filing, typing, and reading from a computer screen. Must have sufficient mobility, included but not limited to bending, reaching, turning, and kneeling to complete daily duties in a timely and efficient manner. There is a possibility that due to parking availability and location of work, walking moderately to long distances may be required. May require travel to other sites. No strenuous physical activity required.

Work Environment: Generally an office. An inside environment may be a cubicle (considerations: close quarters, low to moderate noise, bright or dim lighting). Needs to be able to work well with co‑workers, customer, and all levels of management. No hazards on job or unusual environmental conditions. Limited travel will be required, up to 10% of the time.

Equipment and Machines: Ability to operate office equipment such as a personal computer, printer, copy machine, telephone, fax machine and other equipment including desk supplies and other work‑related tools as required.

Other Essential Functions:

Must always demonstrate professional behavior when dealing with customers, management, and co‑workers. Must have clear, concise, and accurate communications skills in English, both verbal and written. Grooming and dress must be appropriate for the position and must not impose a safety risk to employees or others. Must maintain a positive work atmosphere by behaving and communicating in a professional manner. Independent personal transportation to office or work site is required. Travel to and from customer's locations and the test fields may be required to support projects. This may involve airline travel. In some cases, accommodations can possibly be made for POV, if necessary. When operating any vehicle for work purposes, must wear seat belt and in addition, no cellular devices are to be used when vehicle is in motion. Must take and pass a drug test and background check. Must put forward a professional behavior that enhances productivity and promotes teamwork and cooperation. Must be able to interface effectively with individuals at all levels of the organization. Must be willing to travel as needed.

Compensation Details:

$70,000 - $85,000

The compensation range or hourly rate listed for this position is provided as a good‑faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.

Benefits Overview:

Our health and welfare benefits are designed to support you and your priorities. Offerings include:

• Health, dental, and vision insurance
• Paid time off and holidays
• Retirement benefits (including 401(k) matching)
• Educational reimbursement
• Parental leave
• Employee stock purchase plan
• Tax-saving options
• Disability and life insurance
• Pet insurance

Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.

Original Posting:

09/30/2026 - Until Filled

Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.

Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low‑income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.