IT Technician

Amentum; Idaho Falls (ID); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off and holidays

401(k) matching

Job summary

Amentum is seeking an IT Technician to provide IT/IS and desktop support at the Idaho National Lab project site. Work with minimal supervision, collaborating with local project management to fulfill IT requirements for ongoing and upcoming projects.

Responsibilities include maintaining hardware/software inventory, installing and configuring PCs and peripherals, assisting employees via TEAMS remote access, and supporting voice, video, and data infrastructure.

Qualifications

• Experience providing IT/IS and desktop support at a project site.
• Ability to install, configure, and maintain PCs, mobile devices, and peripherals.
• Experience troubleshooting voice, video, and data infrastructure.
• Proficiency with IT ticketing systems and triage processes.

Responsibilities

• Support IT/IS and desktop support for the Idaho National Lab project site.
• Collaborate with project management to develop IT requirements for current and upcoming projects.
• Maintain hardware and software inventory and assist employees via TEAMS, phone, or in person.
• Pass background and drug testing requirements and adhere to safety policies.

Skills

IT support

Ticketing system

Remote access

Desktop troubleshooting

Hardware & software inventory

Team collaboration

Tools

TEAMS

Printers

Job description

Amentum is a global leader in advanced engineering and innovative solutions, supporting critical missions across defense, intelligence, energy, and civilian sectors. Our People are our competitive advantage, driven by purpose, collaboration, and a commitment to delivering excellence for our customers and communities. We are currently seeking an IT Technician to support our SFHP Site.

We are seeking an IT Technician to work with minimal supervision while taking directions as needed at a project site at Idaho National Lab. You will support all IT/IS, and desktop support for the project site. You will collaborate with local project management to provide IT support and develop requirements for existing and upcoming projects.

Qualifications

• Work with existing project IT security policy and procedure to ensure client requirements are being met, draft changes and/or new policy and procedure for review as needed.
• Maintain accurate hardware and software inventory
• Install, configure, and maintain PCs, mobile devices, and peripherals (such as printers)
• Assist employees via TEAMS remote access, phone, or in person
• Assist and mentor others as needed
• Terminate, test, and troubleshoot voice, video, and data infrastructure
• Contribute to the daily workflow of tickets, assisting with the triaging of tickets to the appropriate queues and technicians within the IT ticketing system.
• Work through effective resolution of all assigned and self-assigned tickets in coordination with daily IT ticketing activities and projects.
• Assist with the successful administration of information systems under the direction of management
• Actively participate in the implementation of hardware and software; build, upgrade, patch, and migrating of systems and applications
• Contribute, participate, and assist in the planning of customer surge support efforts
• Occasional travel to other project sites and Denver for hands-on support as needed.
• Coordinate with Corporate IT and other Project IT professionals as needed.
• Maintain necessary training and certifications required by contract.
• Observe all safety and security requirements at client and corporate sites.
• May include other IT associated tasks not mentioned above.
• Ability to pass background and drug testing requirements.

Essential Functions

Physical Requirements of Position: Position will require heavy use of computing systems. Work may involve sitting or standing for extended periods of time. Position may require filing, typing, and reading from a computer screen. Must have sufficient mobility, included but not limited to bending, reaching, turning, and kneeling to complete daily duties in a timely and efficient manner. There is a possibility that due to parking availability and location of work, walking moderately to long distances may be required. May require travel to other sites. No strenuous physical activity required.

Work Environment: Generally an office. An inside environment may be a cubicle (considerations: close quarters, low to moderate noise, bright or dim lighting). Needs to be able to work well with co-workers, customer, and all levels of management. No hazards on job or unusual environmental conditions. Limited travel will be required, up to 10% of the time.

Equipment and Machines: Ability to operate office equipment such as a personal computer, printer, copy machine, telephone, fax machine and other equipment including desk supplies and other work-related tools as required.

Other Essential Functions

Must always demonstrate professional behavior when dealing with customers, management, and co-workers. Must have clear, concise, and accurate communications skills in English, both verbal and written. Grooming and dress must be appropriate for the position and must not impose a safety risk to employees or others. Must maintain a positive work atmosphere by behaving and communicating in a professional manner. Independent personal transportation to office or work site is required. Travel to and from customer’s locations and the test fields may be required to support projects. This may involve airline travel. In some cases, accommodations can possibly be made for POV, if necessary. When operating any vehicle for work purposes, must wear seat belt and in addition, no cellular devices are to be used when vehicle is in motion. Must take and pass a drug test and background check. Must put forward a professional behavior that enhances productivity and promotes teamwork and cooperation. Must be able to interface effectively with individuals at all levels of the organization. Must be willing to travel as needed.

Compensation Details

$70,000 - $85,000

The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.

Benefits Overview

• Health, dental, and vision insurance
• Paid time off and holidays
• Retirement benefits (including 401(k) matching)
• Educational reimbursement
• Parental leave
• Employee stock purchase plan
• Tax-saving options
• Disability and life insurance
• Pet insurance

Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.

Original Posting

09/30/2026 - Until Filled

Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.

Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.