IT Technical Services Leader — Network & Support Ops

VetJobs; Lincoln (NE); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Relocation assistance

Comprehensive benefits package

Health Savings Account (HSA)

401(k) with company match

Tuition assistance

In-house training

Job summary

Duncan Aviation is seeking an IT Technical Services Manager to lead the IT Technical Services team, overseeing hardware, software, network and communications solutions. The role focuses on delivering superior support, budgeting, and strategic planning while fostering professional growth among team members.

The position requires five years of networking operations experience and three years in a leadership role, with an emphasis on collaboration with management and IT vendors.

Qualifications

• Associates degree in Information Systems or related field or equivalent required.
• Minimum five years networking operations experience required.
• Three years leadership or supervisory experience required.
• Proficiency with PC hardware.

Responsibilities

• Oversees IT Technical Services team members; manages hardware, software, network and communications solutions.
• Leads help desk and network teams; assigns work and monitors day-to-day activities.
• Promotes growth and development of team members; participates in budget and strategic planning.

Skills

Leadership

Networking operations

PC hardware

Education

Associates degree in Information Systems or related field

High School Diploma or GED

Job description

Duncan Aviation is seeking an IT Technical Services Manager to lead the IT Technical Services team, overseeing hardware, software, network and communications solutions. The role focuses on delivering superior support, budgeting, and strategic planning while fostering professional growth among team members.

The position requires five years of networking operations experience and three years in a leadership role, with an emphasis on collaboration with management and IT vendors.