IT Technical Manager

Netsmart USA; Las Vegas (NV); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Company parties

Paid time off

Training & development

Opportunity for advancement

Job summary

Netsmart USA in Las Vegas is seeking an experienced IT Technical Manager to lead our IT Support operations, manage technical staff, and oversee key infrastructure and technology projects.

You will administer Microsoft 365, Azure, Intune, Entra ID, and hybrid cloud environments, while supporting on-premises infrastructure and networking components. Flexibility for remote work is available, with a focus on security, reliability, and best practices.

Qualifications

• 5+ years of progressive IT experience overseeing senior infrastructure, systems, cloud, and networking responsibilities.
• 2+ years in IT leadership, supervisory, or management roles.
• Strong experience with Microsoft 365, Azure, Intune, Active Directory, and Windows Server.
• Solid knowledge of cyber security, networking, firewalls, VPNs, SAN storage, backups, and virtualization.

Responsibilities

• Manage and support IT staff, vendors, projects, and daily technology operations.
• Maintain a high level of customer service with clients.
• Administer Microsoft 365, Azure, Intune, Microsoft Entra ID, and hybrid cloud environments.
• Support on-premises infrastructure including Active Directory, Group Policy, Windows Server, DNS, DHCP, and related systems.
• Manage networking infrastructure including firewalls, switches, VLANs, VPNs, and wireless environments.
• Support SAN storage, backup systems, disaster recovery, and virtualization platforms such as VMware or Hyper-V.
• Lead IT projects including upgrades, migrations, security improvements, and infrastructure initiatives.
• Ensure systems are secure, reliable, documented, monitored, and aligned with best practices. Provide advanced troubleshooting and escalation support for complex technical issues.

Skills

IT leadership

Infrastructure expertise

Networking

Communication

Tools

Microsoft 365

Azure

Intune

VMware

Job description

Benefits

• Company parties
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Overview

We are seeking an experienced, hands-on IT Technical Manager to assist in leading our IT Support operations in Las Vegas, manage technical staff, and oversee key infrastructure and technology projects. This role requires strong senior-level technical skills across Microsoft 365, Azure, Intune, cloud and on-premises systems, networking, storage, cyber security and virtualization.

Responsibilities

• Manage and support IT staff, vendors, projects, and daily technology operations.
• Maintain a high level of customer service with clients.
• Administer Microsoft 365, Azure, Intune, Microsoft Entra ID, and hybrid cloud environments.
• Support on-premises infrastructure including Active Directory, Group Policy, Windows Server, DNS, DHCP, and related systems.
• Manage networking infrastructure including firewalls, switches, VLANs, VPNs, and wireless environments.
• Support SAN storage, backup systems, disaster recovery, and virtualization platforms such as VMware or Hyper-V.
• Lead IT projects including upgrades, migrations, security improvements, and infrastructure initiatives.
• Ensure systems are secure, reliable, documented, monitored, and aligned with best practices. Provide advanced troubleshooting and escalation support for complex technical issues.

Qualifications

• 5+ years of progressive IT experience, including senior-level infrastructure, systems, cloud, and networking responsibilities.
• 2+ years of IT leadership, supervisory, or management experience.
• Strong experience with Microsoft 365, Azure, Intune, Active Directory, and Windows Server.
• Solid knowledge of cyber security, networking, firewalls, switching, VPNs, SAN storage, backups, and virtualization.
• Experience managing people, projects, vendors, priorities, and timelines.
• Strong communication, troubleshooting, documentation, and organizational skills.
• Relevant certifications such as Microsoft, VMware, Cisco, CompTIA, or equivalent experience preferred.

Compensation

Salary range: $80,000–$100,000 USD per year, depending on experience and qualifications.

Flexible work from home options available.