IT Systems Technician (L1)

Power Electronics; Houston (TX); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Permanent Full-Time Position

Competitive salary range

Job summary

Power Electronics in Houston, TX is seeking a Systems Technician I to join our IT team on-site. The role targets professionals with about 2 years in IT support, help desk, desktop support, or systems administration, to provide first-level end-user support and maintain workplace technology across facilities.

You'll troubleshoot hardware and software, manage accounts in Active Directory and Microsoft 365, and assist with printers, conferencing, and mobile devices.

Qualifications

• Associate Degree, Technical Degree, Vocational Training, or equivalent education in Information Technology or related fields.
• Experience: ~2 years in IT support, help desk, desktop support, or systems administration.
• Experience with Active Directory, Microsoft 365, OS administration, and IT service management tools.

Responsibilities

• Provide first-level technical support for hardware, software, OS, and connectivity issues.
• Install, configure, maintain, and troubleshoot Windows, macOS, Linux, and Android devices.
• Create and maintain PowerShell scripts to support automation and admin tasks.
• Manage incidents and service requests through ITSM platforms.
• Install, configure, and support office and industrial printers (Zebra, Sato).
• Support conference rooms, collaboration tools, and AV systems.
• Administer user accounts, permissions, and licenses in Active Directory and Microsoft 365.
• Support mobile devices, telephony services, and network troubleshooting.
• Maintain inventory records for IT assets and devices.
• Travel between company locations for on-site support.
• Ensure compliance with safety, quality, and information security policies.

Skills

Troubleshooting

Customer service

IT support

Education

Associate Degree

Technical Degree

Vocational Training

Information Technology (IT)

Tools

PowerShell

Active Directory

Microsoft 365

ITSM tools

Job description

We are looking for a Systems Technician I to join our IT team in Houston, Texas. This is an on-site position designed for professionals with approximately 2 years of experience in IT support, help desk, desktop support, or systems administration.

The successful candidate will provide first-level technical support to end users and ensure the reliable operation of workplace technology across our facilities. We are looking for someone with strong troubleshooting skills, a customer-oriented mindset, and a proactive approach to solving technical issues.

As part of our team, you will play a key role in supporting business operations and ensuring employees have the technology and assistance they need to succeed.

Your Main Responsibilities Will Include

• Provide first-level technical support for hardware, software, operating systems, and connectivity issues.
• Install, configure, maintain, and troubleshoot Windows 11, macOS, Linux, and Android devices.
• Create and maintain basic PowerShell scripts to support automation and administrative activities.
• Manage incidents and service requests through ITSM ticketing platforms, ensuring timely resolution.
• Install, configure, and support office printers and industrial label printers, including Zebra and Sato devices.
• Provide technical support for conference rooms, collaboration tools, and audiovisual systems.
• Administer user accounts, permissions, and licenses within Active Directory and Microsoft 365 environments.
• Support mobile devices, telephony services, and network-related troubleshooting activities.
• Maintain accurate inventory records for IT assets, mobile devices, and communication equipment.
• Travel between company locations when required to provide on-site technical assistance.
• Ensure compliance with company policies regarding safety, quality, and information security.
• Perform additional responsibilities as assigned.

What We're Looking For

Education

• Associate Degree, Technical Degree, Vocational Training, or equivalent education in:
• Information Systems
• Network Administration
• Computer Science
• Related technical disciplines

Professional Experience

• Approximately 2 years of experience in IT support, desktop support, help desk, or systems administration roles.
• Experience supporting users in corporate, manufacturing, industrial, or logistics environments is considered a plus.
• Basic experience with Active Directory, Microsoft 365, operating systems administration, and IT service management tools.

Languages

• English: Native or Advanced.
• Spanish: Nice to have.

Descripción del puesto:

The Role

We are looking for a Systems Technician I to join our IT team in Houston, Texas. This is an on-site position designed for professionals with approximately 2 years of experience in IT support, help desk, desktop support, or systems administration.

The successful candidate will provide first-level technical support to end users and ensure the reliable operation of workplace technology across our facilities. We are looking for someone with strong troubleshooting skills, a customer-oriented mindset, and a proactive approach to solving technical issues.

As part of our team, you will play a key role in supporting business operations and ensuring employees have the technology and assistance they need to succeed.

Your Main Responsibilities Will Include

• Provide first-level technical support for hardware, software, operating systems, and connectivity issues.
• Install, configure, maintain, and troubleshoot Windows 11, macOS, Linux, and Android devices.
• Create and maintain basic PowerShell scripts to support automation and administrative activities.
• Manage incidents and service requests through ITSM ticketing platforms, ensuring timely resolution.
• Install, configure, and support office printers and industrial label printers, including Zebra and Sato devices.
• Provide technical support for conference rooms, collaboration tools, and audiovisual systems.
• Administer user accounts, permissions, and licences within Active Directory and Microsoft 365 environments.
• Support mobile devices, telephony services, and network-related troubleshooting activities.
• Maintain accurate inventory records for IT assets, mobile devices, and communication equipment.
• Travel between company locations when required to provide on-site technical assistance.
• Ensure compliance with company policies regarding safety, quality, and information security.
• Perform additional responsibilities as assigned.

Descripción del perfil:

What We're Looking For

Education

• Associate Degree, Technical Degree, Vocational Training, or equivalent education in:
• Information Technology (IT)
• Information Systems
• Network Administration
• Computer Science
• Related technical disciplines

Professional Experience

• Approximately 2 years of experience in IT support, desktop support, help desk, or systems administration roles.
• Experience supporting users in corporate, manufacturing, industrial, or logistics environments is considered a plus.
• Basic experience with Active Directory, Microsoft 365, operating systems administration, and IT service management tools.

Languages

• English: Native or Advanced.
• Spanish: Nice to have.

Ofrecemos:

• Permanent Full-Time Position.
• Competitive salary range between $40,000 and $50,000 annually.
• Opportunity to work in a growing and international organization.

Why Choose Power Electronics?

At Power Electronics, we promote equal opportunity, diversity, and professional development in an inclusive, transparent, and respectful environment. We value individuals for their professional contributions and uphold the principles of integrity, equality, transparency, and civic responsibility.

We are committed to providing equal access to employment and career development, regardless of gender, marital status, age, social background, religion or beliefs, sexual orientation or identity, gender expression, sexual characteristics, or language.

Ready to Drive the Change?

Join Power Electronics and become part of a global team that is powering the future of sustainable energy while driving technological excellence across our operations.