IT Systems Specialist - Nonprofit Tech & Impact

FAMICOS FOUNDATION; Cleveland (OH); On-site; USD 70,000 - 100,000; Full time

Job summary

Famicos Foundation is seeking an IT Systems Specialist to support our technology operations, administer software, and maintain databases. You will partner with our managed IT provider to ensure secure and efficient services for staff and programs.

Ideal candidates bring 5+ years in IT systems administration, experience with cloud-based apps, and a strong focus on data security, access management, and user training across departments.

Qualifications

• Formal degree or equivalent experience in IT or information systems.
• 5+ years progressively responsible IT support or systems administration.
• Experience administering cloud-based business software and databases.

Responsibilities

• Administer and support business software applications (Airtable, Adobe, Paychex, Yardi, QuickBooks).
• Maintain databases ensuring data accuracy, integrity, security, and accessibility.
• Manage user accounts, permissions, access, and application settings.
• Onboard/offboard employees by provisioning and disabling access across systems.
• Provide first-level support and escalate to managed IT provider as needed.
• Monitor performance and propose improvements for efficiency and security.
• Maintain licensing, inventories, and system documentation.
• Promote cybersecurity best practices and training across the org.

Skills

Analytical skills

Troubleshooting

Customer service

Interpersonal skills

Project management

Education

Associate’s or Bachelor’s degree in Information Technology / related field

Tools

Airtable

Adobe

Paychex

Yardi

QuickBooks

Microsoft 365

Cloud-based applications

Job description

Famicos Foundation is seeking an IT Systems Specialist to support our technology operations, administer software, and maintain databases. You will partner with our managed IT provider to ensure secure and efficient services for staff and programs.

Ideal candidates bring 5+ years in IT systems administration, experience with cloud-based apps, and a strong focus on data security, access management, and user training across departments.