IT Systems Specialist II - Public Sector Tech Expert

baltimorecity; USA; Vor Ort; USD 79.000 - 126.000; Vollzeit

Benefits dieser Stelle

Medical benefits

Dental benefits

Vision benefits

FSA plan

Life insurance

AD&D

Zusammenfassung

The City of Baltimore seeks an Information Technology Specialist to provide technical support for personal computers and network infrastructure, including testing, updating, maintaining, and training on mainframe client servers and microcomputer software and hardware. The role responds to helpdesk requests and may involve guiding less experienced IT staff.

Strong communication skills are essential. Prior IT work in government is preferred, and an equivalent combination of education and

Qualifikationen

• Bachelor of Science degree required.
• One year of IT-related experience required.
• Excellent verbal and written communication skills.
• Experience in government IT preferred.

Aufgaben

• Provide technical support for PCs and network infrastructure, including testing, updating, maintaining.
• Train less experienced IT Specialists and provide guidance as needed.
• Respond to helpdesk requests and assist with system design and troubleshooting.

Kenntnisse

Network engineering

GIS experience

Database management

Report writing

System design

Information security

Ausbildung

Bachelor of Science degree

Tools

PMP

CISM

Jobbeschreibung

The City of Baltimore seeks an Information Technology Specialist to provide technical support for personal computers and network infrastructure, including testing, updating, maintaining, and training on mainframe client servers and microcomputer software and hardware. The role responds to helpdesk requests and may involve guiding less experienced IT staff.

Strong communication skills are essential. Prior IT work in government is preferred, and an equivalent combination of education and