IT Systems Specialist II

South Orange County Community College District; Mission Viejo (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

South Orange County Community College District is seeking an IT Systems Specialist to oversee technical functions related to local voice and data networks. The role requires technical expertise in network design, installation, and maintenance, and it offers a collaborative work environment supportive of diversity, equity, and inclusion.

Qualifications

• Two years of responsible experience in data communication and network operations is required.
• Understanding of educational systems, peripherals, and learning spaces is beneficial.
• Ability to communicate effectively both orally and in writing.

Responsibilities

• Analyze requirements, perform cost analyses, develop plans, and prepare technical specifications.
• Install, maintain, diagnose, and repair computers, servers, and network hardware.
• Administer identity and access management solutions.

Skills

Network security technologies

VoIP

Cloud

Virtualization

Communication systems

Data standards

Troubleshooting

Customer service principles

Education

Bachelor’s degree in computer science

Information systems

Telecommunications

Related field

Job description

The job description provided is very detailed and comprehensive, but it contains some redundancies and could benefit from clearer organization and formatting to enhance readability and user engagement. The core responsibilities, qualifications, and application instructions are present, but the formatting can be improved by consolidating repetitive sections and properly structuring the content with appropriate HTML tags.

Below is a refined version that maintains all original information while improving clarity and structure:

Employer

South Orange County Community College District

Location

Saddleback College - Mission Viejo, CA

Application Instructions

• Complete all sections and fields on the application and attach all required documents – incomplete applications may not be considered.
• Include all relevant education, training, and/or experience.
• Do not include personally identifiable, confidential, or unrequested information unrelated to the job (e.g., social security number, date of birth, pictures).
• Applications received by 11:59 PM (Pacific Time) on the application close date will be considered.
• For postings with an initial screening date, applications received by 11:59 PM (Pacific Time) on that date will receive priority consideration.
• For positions requiring professional references, include at least three from the following categories: current and past supervisors, thesis or dissertation advisors, colleagues, or other professional references. References are typically contacted when a candidate is selected or as a finalist.

Position Summary

Under direction, the IT Systems Specialist assumes responsibility for technical functions related to local voice and data networks, including design, engineering, installation, operation, maintenance, and troubleshooting of network and computer systems.

Distinguishing Characteristics

This is an intermediate-level role requiring significant hands-on experience and knowledge, with occasional instruction for new or unusual situations.

Representative Duties

• Analyze requirements, perform cost analyses, develop plans, and prepare technical specifications for network and data systems.
• Evaluate network requirements and recommend hardware/software modifications.
• Install, maintain, diagnose, and repair computers, servers, network hardware, and related equipment.
• Perform backups, restore files, and document network resources.
• Manage network shared resources, user accounts, permissions, and security profiles.
• Administer identity and access management solutions, including federated and multifactor authentication.
• Coordinate troubleshooting and resolve technical issues related to networks and equipment.
• Participate in design and implementation of software/web applications and interface with vendors and technicians.
• Create and maintain documentation of network facilities and configurations.

Qualifications

Knowledge of:

• Educational systems, peripherals, and learning spaces.
• Network security technologies, VoIP, cloud, virtualization, and communication systems.
• Hardware, software, troubleshooting, and customer service principles.
• Data standards, application software, and network equipment.

Ability to:

• Evaluate network effectiveness and recommend improvements.
• Design and maintain network systems and resources.
• Analyze and resolve technical problems independently.
• Coordinate projects and train staff.
• Communicate effectively both orally and in writing.

Education and Experience

Equivalent to a Bachelor’s degree in computer science, information systems, telecommunications, or related field. Two years of responsible experience in data communication and network operations is required.

Physical Demands and Environment

Primarily office environment, with physical ability to work indoors and outdoors, lift moderate weights, and operate technical equipment. Visual and hearing abilities within normal ranges are required.

Additional Information

Initial screening date: April 7, 2025. Work schedule: Monday - Friday, 8:00 AM - 5:00 PM, with summer hours in effect from May 25, 2025, to August 9, 2025.

Applicants must reside in California, and the district does not sponsor visas. The district is an equal opportunity employer committed to diversity, equity, and inclusion.

For accommodations or further inquiries, contact Human Resources at [e-mail] or [phone].