IT Systems & Network Administrator (Linux/VMware)

Smithsonian Institution; Cambridge (MA); On-site; USD 84,579 - 156,715; Full time

Benefits offered by this job

Health Insurance

Dental & Vision Insurance

Life Insurance

Transit/Commuter Benefits

Annual and Sick Leave

403(b) Retirement Plan

Smithsonian Membership discounts

Job summary

The Smithsonian Astrophysical Observatory (SAO) in Burlington, MA, seeks an Information Technology Specialist (Systems Administration/Network Services) for the Chandra Operations Control Center (OCC) to manage network infrastructure, server administration, security, and user support in a Windows/Linux environment.

Responsibilities include Linux server upkeep, VMware/vSAN, security enhancements, backups, and user support, with required experience across Cisco, Windows, and Linux platforms.

Qualifications

• Attention to detail in performing work.
• Customer service skills interacting with users and stakeholders.
• Effective oral communication with technical and non-technical audiences.
• Problem-solving skills with sound judgment.

Responsibilities

• Upgrade, maintain, monitor, and troubleshoot Linux servers and associated applications.
• Maintain VMware / vSAN environments and resolve related issues.
• Monitor and troubleshoot network elements to ensure timely resolution of problems.
• Design, recommend, and implement system and network security improvements.
• Evaluate OCC computing needs, plan new services, and implement network improvements such as backup and recovery strategies.
• Provide user support and develop utilities/scripts to enhance user experience.
• Maintain current knowledge of hardware and software products including Cisco, Windows, Linux, and public domain utilities.
• Perform additional duties as assigned by the supervisor.

Skills

Linux server administration

VMware/vSAN

Network security

Backup and recovery

Scripting/automation

User support

Cisco & networking hardware

Windows/Linux administration

Education

Bachelor’s or higher in CS/Engineering/IS/Math

Ph.D. or equivalent

Grad education beyond Ph.D. (Grade 12)

Grad education beyond Ph.D. (Grade 13)

Tools

NetApp

JIRA

Windows AD

Exchange

Dell hardware

Job description

The Smithsonian Astrophysical Observatory (SAO) in Burlington, MA, seeks an Information Technology Specialist (Systems Administration/Network Services) for the Chandra Operations Control Center (OCC) to manage network infrastructure, server administration, security, and user support in a Windows/Linux environment.

Responsibilities include Linux server upkeep, VMware/vSAN, security enhancements, backups, and user support, with required experience across Cisco, Windows, and Linux platforms.