IT & Systems Manager

Ziehler-Lawn-Care-1; Centerville (OH); Sur place; USD 90 000 - 120 000; Plein temps

Avantages offerts par ce poste

Annual bonus potential

Full benefits package: Medical, Dental

Paid Time Off & Holidays

Paid parental leave

Retirement planning with company match

Professional development opportunities

Employee discounts

Team-building events

Résumé du poste

You will lead API integrations, build BI dashboards, and manage IT operations, vendors, and budget while supporting onboarding and ongoing teams across departments. This role is on-site in Centerville, OH with growth opportunities.

Qualifications

• 3+ years of IT experience across multiple disciplines (systems administration, integrations, support, and business apps).
• Hands-on CRM and field service/ops software experience.
• Hands-on API integrations, workflow automation, and data synchronization across platforms.
• Proven ability to build and maintain interactive BI dashboards (Power BI or similar).

Responsabilités

• Assess hardware, networks, and infrastructure; identify gaps and implement improvements.
• Audit technology assets; establish standards, inventory, and lifecycle plans.
• Strengthen network security, access controls, backups, and recovery procedures.
• Provide hands-on employee support; improve onboarding/offboarding tech setup.
• Develop and maintain API integrations connecting key platforms; keep data synchronized.
• Build automated reports and BI dashboards for leadership decisions.
• Develop data pipelines and centralized data solutions to improve reporting accuracy.
• Identify and implement workflow improvements, automation, and practical AI applications.
• Lead internal technology initiatives with cross-department collaboration.
• Own day-to-day IT operations; manage vendors and IT budget; align with leadership priorities.

Connaissances

IT experience

Systems administration

API integrations

Data visualization

Cybersecurity

Vendor management

Communication

Problem solving

Outils

CRM software

Power BI

Field service software

Description du poste

Description

Own the Technology and Build What’s Next!

Ziehler Lawn Care is seeking an IT & Systems Manager who wants ownership, enjoys hands-on problem solving and is ready to help modernize technology across a growing company. As our primary internal technology resource, you’ll work directly with leadership and a driven team across departments to strengthen our infrastructure, connect our systems and turn ideas into practical improvements.

Why Ziehler?

Family-owned since 1999, Ziehler Lawn Care delivers an Unmatched Customer Experience through residential lawn care and pest prevention services across Dayton, Cincinnati and Columbus. Our Core Purpose - Make Life More Enjoyable - guides how we serve our customers and support our team.

With 24% average annual growth since 2016, you’ll have the opportunity to own our technology foundation, collaborate directly with leadership and make a visible impact as we expand.

Our commitment to people has earned us recognition as a Best Place to Work:

• Lawn & Landscape Magazine Best Place to Work – 2024, 2025, 2026
• Dayton Business Journal Best Place to Work – 2024 & 2025
• Cincinnati Business Courier Best Place to Work – 2025

Benefits & Perks:

• Annual bonus potential
• Full benefits package: Medical, Dental, Vision
• Paid Time Off, Paid Holidays and Paid Volunteer Time Off
• Paid time off between Christmas Eve and New Year's Day
• Paid Parental Leave
• Retirement planning with company match
• Professional development opportunities
• Employee discounts
• Team-building events

How You’ll Make an Impact

Initial Focus: Strengthen the Foundation

• Assess our hardware, networks and infrastructure, identify gaps and implement improvements that strengthen reliability and performance.
• Audit existing technology assets and establish equipment standards, inventory practices and lifecycle plans.
• Establish and strengthen network and device security, access controls, backups and recovery procedures.
• Provide hands-on employee support and improve technology setup for onboarding and offboarding.

Primary Ongoing Focus: Connect, Automate & Improve

• As foundational operations stabilize, your emphasis will increasingly shift toward connecting systems, improving data visibility and implementing new solutions:
• Develop and maintain API integrations that connect key platforms and keep information synchronized.
• Build automated reports and interactive BI dashboards that support leadership and departmental decisions.
• Develop and maintain data pipelines and centralized data solutions to improve reporting accuracy and accessibility.
• Identify and implement workflow improvements, automation, and practical AI applications.
• Lead internal technology initiatives in collaboration with teams across departments.
• Throughout both phases, you’ll continue to own day-to-day IT operations and support, manage technology vendors and the IT budget and partner with leadership to establish priorities.

Requirements

• 3+ years of IT experience across multiple disciplines, such as systems administration, systems integration, technical support and business applications management.
• Hands-on experience with CRM and field service or operations software.
• Hands-on experience developing and maintaining API integrations, automating workflows and synchronizing data across software platforms.
• Demonstrated experience building and maintaining interactive BI dashboards, using Power BI or similar tools.
• Hands-on experience configuring, maintaining and troubleshooting computer hardware, networks, mobile devices and business technology systems.
• Knowledge of cybersecurity best practices, user access management, data protection and backup and recovery procedures.
• Strong analytical and troubleshooting skills, with the initiative to identify needs, implement improvements and manage competing priorities independently.
• Strong communication and organizational skills, including the ability to collaborate across departments, manage vendors and explain technical concepts to non-technical team members.

Location/Travel Requirements

• On-site in Centerville, OH, with occasional travel to other company locations.