IT Systems Management Analyst

Luxoft; United States; On-site; USD 51,000 - 64,000; Full time

Job summary

A leading company, Luxoft, is seeking a System Management Analyst to support large-scale enterprise infrastructure projects. The role involves maintaining Red Hat Linux systems, managing virtualization environments, and ensuring system reliability. Candidates should possess strong troubleshooting skills and have a keen understanding of data center operations for optimal performance.

Qualifications

• No less than 4 years of relevant experience.
• Experience running root-cause investigations.
• Knowledge of VMware and virtualization.

Responsibilities

• Conduct regular system checks and implement preventive measures.
• Lead root-cause analysis and resolution of system-related incidents.
• Contribute to the design, build, and maintenance of data center infrastructure.

Skills

VMware

Linux troubleshooting

Root-cause analysis

Storage management

Data Center operations

Job description

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• The System Management Analyst will support a large-scale enterprise infrastructure project focused on optimizing data center operations, enhancing virtualization environments, and ensuring system reliability across critical business systems. The role involves maintaining and troubleshooting Red Hat Linux systems, managing VMware and SAN storage infrastructure, and performing physical hardware deployments in a dynamic and high-availability environment. The analyst will play a key role in preventive maintenance, root-cause analysis, and continuous improvement initiatives to support business continuity and service excellence.
• Description:

Responsibilities:

• System Management Analyst - Key Responsibilities
• 1. Perform System-Wide Preventive Maintenance
• o Conduct regular system checks and implement preventive measures to ensure optimal performance and minimize downtime.
• 2. Investigate and Resolve System Issues
• o Lead root-cause analysis and resolution of system-related incidents to maintain operational continuity and performance.
• 3. Manage Virtualization Environments
• o Administer and support VMware environments, including configuration, monitoring, and optimization of virtual machines and related infrastructure.
• 4. Support Data Center Operations
• o Contribute to the design, build, and maintenance of data center infrastructure, including power, cooling, and space planning.
• 5. Configure and Manage Storage Systems
• o Utilize Logical Volume Manager (LVM) for storage configuration, including volume groups, logical volumes, and file systems.
• o Manage SAN and NAS storage platforms (DELL, NetApp, PURE), including provisioning, monitoring, and troubleshooting.
• 6. Perform Physical Hardware Management
• o Rack and stack physical hardware, manage cabling, and ensure optimal physical layout and connectivity in data centers.
• 7. Administer Linux-Based Systems
• o Perform advanced troubleshooting and performance tuning on Red Hat Enterprise Linux systems (RHEL 8 & 9).
• o Maintain compliance with Red Hat system lifecycle policies.
• 8. Develop and Use Automation Scripts
• o Create and maintain Shell scripts to automate tasks such as SAN snapshot configuration, monitoring, and system maintenance.
• 9. Ensure System Reliability and Availability
• o Monitor system health, performance, and resource utilization to ensure service availability and adherence to SLAs.
• 10. Document Systems and Procedures
• o Maintain up-to-date technical documentation, including system configurations, procedures, and troubleshooting guides.
• cycle
• 1. Entry level to intermediate knowledge of Citrix Virtual Apps and Desktops version 2203 and newer
• a. Creating applications
• b. Publishing applications
• c. General Citrix troubleshooting skills
• 2. Entry level to intermediate knowledge of Citrix NetScalers
• a. Creating VIPs
• b. Troubleshooting issues with VIPs
• 3. Entry level to intermediate knowledge of Citrix PVS
• a. Knowledge of version based image management
• 4. Knowledge and experience with Windows Server 2016 and newer
• a. Patching
• b. Troubleshooting

Mandatory Skills Description:

• Qualifications needed:
• - No less than 4 years of relevant to the role experience.
• • Experience running root-cause investigations for system issues.
• • Knowledge and understanding of VMware and virtualization
• • Knowledge on Data Center design and build
• • Knowledge of LVM for configuring storage, (Volume Groups, Logical Volumes, file system).
• • Knowledge of storage ( DELL, NetApp, PURE)
• • Knowledge on how to rack and stack physical gear
• • Knowledge of Linux troubleshooting commands for addressing Linux problems for instance troubleshooting performance issues.
• • Knowledge of Red Hat in general (RHEL8 and RHEL9) and knowing the Life cycles.
• • Knowledge of SAN storage and setting up snapshots using SHELL scripts.
• • knowledge of VMWARE RDM storage.
• • Knowledge of cabling and overall physical rack and stack of equipment

Nice-to-Have Skills Description:

• - Ability to manage multiple tasks and priorities in a matrix environment, strong problem-solving skills and attention to detail
• - Excellent time management, organizational, and prioritization skills with the ability to balance multiple priorities
• - Demonstrated ability to communicate ideas clearly and concisely, interface and present to leadership effectively
• - Communicate effectively, excellent interpersonal and communication skills, both written and verbal
• - Build trust and form effective relationships with stakeholders

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development

• Industries

  IT Services and IT Consulting

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