IT Systems Engineer, Senior

PG&E; Oakland (CA); Hybrid; USD 114,000 - 182,000; Full time

Job summary

PG&E is seeking a skilled IT professional to ensure the stability and efficient operation of critical systems in a hybrid Oakland-based role. You will design, support, and optimize in-house and off-the-shelf applications, servers, databases, and networks, balancing business needs with operational risk and cost.

Salary ranges and incentives reflect Bay Area market norms; the successful candidate will be eligible for PG&E's discretionary incentive programs and will contribute to a high-visibility

Qualifications

• Bachelor's degree in CS, business, or related discipline.
• Minimum 3 years' experience in software or system engineering or related field.

Responsibilities

• Provide operational oversight for ADMS environment planning, readiness, availability, and governance activities.
• Assess impact of change requests, deployments, and vendor maintenance on ADMS environments; advise release decisions.
• Support release planning by consolidating environment status, risks, outages, and dependencies across environments.
• Coordinate with application, infrastructure, network, cybersecurity, and vendor teams to gather readiness information and elevate risks.
• Maintain visibility of environment utilization, maintenance windows, patch schedules, and site switch activities.

Skills

3 years experience

Operational IT

Education

Bachelor's Degree in Computer Science, Business, or related discipline

Tools

Power BI

Excel

ServiceNow

Azure DevOps

Jira

SharePoint Online

PowerShell

SQL Server

SQL Queries

Visio

Project

Planner

Job description

Requisition ID# 174601

Job Category: Information Technology

Job Level: Individual Contributor

Business Unit: Technology & Security

Work Type: Hybrid

Job Location: Oakland

Department Overview

PG&E IT is a unified organization composed of various departments which collaborate effectively to plan, deliver, and operate high-quality technology solutions. Grid and Control Center technology department is in the process of embarking major transformation journey implementing ADMS (Advanced Distribution Management System), DERMS (Distributed Energy Resource Management System) and supports & maintains legacy applications within Electric distribution & transmission and Gas area to meet identified business goals and priorities.

Position Summary

Ensures the stability, integrity, and efficient operation of IT systems. Develops, designs, and supports in-house developed applications, off- the-shelf software, servers, databases, and/or networks. Identifies, communicates, and resolves issues in order to maximize the benefit of IT systems investments.

PG&Eis providingthe full salary/pay range for this position. The actual amount paid to an individual will be based on multiple factors, including, but not limited to, internal equity,specific skills, education, licenses or certifications, experience, market value, and geographic location.The range toreasonably expectwill be around the minimum and themidpoint$114,000 - $148,000. Thefinal decision will be made on a case-by-case basis related to thefactorsabove.This job is also eligible toparticipatein PG&E's discretionary incentive compensation programs.

Bay Area Min: $ 114,000

Bay Area Max: $ 182,000

This position is hybrid, working from your remote office and our Oakland Headquarters based on business need. The assigned work location will be within the PG&E Service Territory.

Job Responsibilities

• Partner with Release Lead to provide operational oversight and decision-support for ADMS environment planning, readiness, availability, and governance activities.
• Analyze and assess the impact of planned Change Requests (CRQs), infrastructure changes, network activities, application deployments, and vendor maintenance on ADMS environments, providing recommendations to support release decisions
• Support release planning and readiness reviews by consolidating environment status, risks, dependencies, outages, and competing demands across multiple environments.
• Coordinate with application, infrastructure, network, cybersecurity, and vendor teams to gather environment readiness information and elevate risks that could impact testing, training, deployments, or releases
• Maintain visibility of environment utilization, planned maintenance windows, patch schedules, system upgrades, data refreshes, and site switch activities, enabling informed release and scheduling decisions
• Develop and maintain environment dashboards, operational scorecards, and reports to provide leadership with actionable insights into environment health, availability, readiness, and change activities.
• Provide reporting and analytical support for Change Advisory Board (CAB) reviews, release readiness assessments, environment capacity planning, and post-implementation reviews.
• Support in driving continuous improvement of environment management, release governance, reporting, and communication processes through automation, standardization, and enhanced operational visibility.
• Monitor and test system performance; prepare and deliver system performance statistics and reports.
• Support the security audit process, system backup definition, and other recovery processes in accordance with PG&E's disaster recovery and business continuity strategies.

Tools & Technologies

• Microsoft Power BI (environment dashboards, executive reporting, KPI tracking)
• Microsoft Excel (advanced reporting, Pivot Tables, Power Query, data analysis)
• ServiceNow (CRQ, Incident, Problem, and Change Management)
• Azure DevOps / Jira (release tracking and work management)
• SharePoint Online (documentation and governance repositories)
• PowerShell (automation and reporting)
• SQL Server / SQL Queries (data extraction and analytics)
• Microsoft Visio (process flows, dependency mapping, architecture diagrams)
• Microsoft Project / Planner (schedule and release coordination)

Qualifications

Minimum:

• Bachelors Degree in Computer Science, Business, or job-related discipline or equivalent experience
• 3 years experience in software or system engineering, or related

Desired:

• Experience with Advanced Distribution Management Systems (ADMS) or similar mission-critical operational technology (OT) platforms
• Experience in systems security principles
• Experience in software troubleshooting
• Experience in software management best practices
• Experience in application support
• Experience with IT-Information Technology systems
• ITIL-Information Technology Infrastructure Library Version 3 certification