IT Systems & Automation Leader (In-Person)

Integrity Fusion Products, Inc.

Peachtree City (GA)

Sur place

USD 95 000 - 125 000

Plein temps

Il y a 3 jours

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Résumé du poste

Integrity Fusion Products, Inc. in Peachtree City, GA, is seeking an IT Systems & Business Automation Manager to lead IT systems, support staff, and implement technology improvements across the business.

Responsibilities include maintaining servers, networks, and software; supporting Oracle NetSuite ERP; and coordinating cybersecurity and backups. Strong problem solving and communication skills are essential.

Qualifications

5+ years of hands-on IT support, systems administration, or IT management experience.
Strong knowledge of Windows environments, Microsoft 365, servers, networking, and cybersecurity.
Experience supporting ERP systems or other integrated business applications.
Familiarity with AI tools, business process automation, and software integrations.
Strong troubleshooting, project management, and communication skills.
Ability to work independently and manage multiple priorities.

Responsabilités

Manage and maintain company computers, servers, networks, software, and IT infrastructure.
Provide technical support and troubleshooting for employees.
Administer Microsoft 365, user accounts, system access, and software licensing.
Oversee cybersecurity, data backups, system updates, and disaster recovery in coordination with outside IT providers.
Manage IT vendors, equipment purchases, and technology-related projects.
Support and optimize the company's Oracle NetSuite ERP system.
Identify opportunities to streamline workflows, reporting, and administrative processes.
Assist with software integration, electronic order processing, and data management.
Work with department managers to implement technology-driven improvements.
Identify and implement practical AI and automation solutions to improve business efficiency.
Evaluate technologies to automate customer quotations, purchase order processing, and sales order entry.
Explore AI applications for inventory management, purchasing, production reporting, and other business functions.
Lead automation projects from evaluation through implementation, including vendor coordination and employee training.
Measure project success through productivity improvements, cost savings, and return on investment.
Support warehouse and production technology, including NetSuite issues affecting picking, packing, and shipping; Zebra and shipping label printers; document and office printers; scanners; workstations; mobile devices; and shipping system connectivity.
Serve as the first point of contact for daily employee IT needs, including computers, software, user access, passwords, and conference room technology.
Oversee NetSuite and IQMS administration, coordinate regular system updates, and manage configuration and customization projects with outside consultants as needed.
Support network connectivity and applications for company phones, security cameras, door access systems, and meeting room equipment.
Coordinate with HR and department managers on employee onboarding and offboarding, ensuring new hires have necessary software, Outlook/email accounts, licenses, required security certificates, and two-factor authentication configured by their start date, and promptly disabling access upon separation.
Provide timely technical support, prioritize urgent issues, and coordinate with outside IT providers to resolve problems efficiently and minimize operational disruptions.
Protect employee information and confidential company records by maintaining appropriate access controls, regularly reviewing user permissions, and following company security procedures.