Hybrid ERP Systems Architect – Automation & Operations Lead

AutomationDirect; Atlanta (GA); Hybrid; USD 90,000 - 120,000; Full time

Job summary

AutomationDirect seeks an ERP Systems Administrator to own enterprise applications (ERP, PIM, forecasting, order management) with proactive incident handling and collaboration across IT and vendor partners. The ideal candidate thrives in autonomy while guiding changes, testing, and training activities.

The role requires 3+ years supporting enterprise apps, Windows/cloud environments, SQL analytics, and experience in distribution or manufacturing sectors. Hybrid work from Cumming, GA is required.

Qualifications

• 3+ years supporting enterprise applications with health, troubleshooting, and vendor coordination.
• Proficiency administering Windows-based and/or cloud-hosted business applications.
• Proficiency with SQL query development and data analysis.
• Experience with Agile, Scrum, or Waterfall project delivery.
• Experience in ecommerce, distribution, manufacturing, or supply chain environments.
• Ability to troubleshoot complex issues independently and architect prevention.
• Proactive approach to anticipating issues and acting without direction.
• Understanding accounting, business, and wholesale distribution principles.
• Experience in requirements elicitation and business analysis.
• Experience utilizing AI-assisted tools for ops, automation, documentation, testing.

Responsibilities

• Own all support and operational issues for ERP, PIM, Forecasting, Order Management, and related systems.
• Build and improve monitoring and health metrics to forecast and resolve issues.
• Collaborate with vendors and IT ops to ensure performance.
• Engage operations to analyze requests and craft improvements.
• Lead technical coordination on small/medium projects.
• Design, execute, and report tests for system improvements and bug fixes.
• Create training plans and documentation for new features.
• Deploy software updates and enhancements.
• Develop operational procedures and knowledge base articles.
• Mentor colleagues on best practices.
• Other duties as assigned.

Skills

ERP expertise

Windows/Cloud apps

SQL/query analysis

Agile/Waterfall

Troubleshooting

Proactive incident ownership

AI-assisted tools usage

Accounting & distribution knowledge

Business analysis & elicitation

Automation scripting

Education

Bachelor's degree in Computer Science or related

Tools

PowerShell

Python

REST APIs

Job description

AutomationDirect seeks an ERP Systems Administrator to own enterprise applications (ERP, PIM, forecasting, order management) with proactive incident handling and collaboration across IT and vendor partners. The ideal candidate thrives in autonomy while guiding changes, testing, and training activities.

The role requires 3+ years supporting enterprise apps, Windows/cloud environments, SQL analytics, and experience in distribution or manufacturing sectors. Hybrid work from Cumming, GA is required.