IT SYSTEMS AND NETWORK ADMIN

Colusa-Casino-Resort; California; On-site; USD 90,000 - 130,000; Full time

Job summary

Colusa-Casino-Resort in California is seeking a System & Network Administrator to provide broad IT support across servers, networks, security, and applications in a casino environment.

You will install, configure, and maintain Windows and Linux servers, manage Active Directory/Entra ID, handle virtualization, backup, and security, and collaborate with vendors on upgrades and incident response.

Qualifications

• Associate’s or bachelor’s degree in IT preferred.
• 4 years’ IT support or infrastructure experience required.
• Casino or gaming industry experience required.
• Familiarity with servers, networks, and compliance in gaming environments.

Responsibilities

• Install, configure, and maintain Windows & Linux servers.
• Manage Active Directory/Entra ID, MFA, GPOs and access reviews.
• Support virtualization environments (VMware, Hyper-V) and backups.
• Configure switches, VLANs, firewalls, and Wi‑Fi networks; troubleshoot issues.
• Participate in incident response, security hardening, and patch management.
• Support Microsoft 365, MDM, and vendor applications (POS, kiosks, ATMs).
• Document network diagrams, inventories, and change procedures.

Skills

Windows servers

Linux servers

Active Directory

Entra ID

PowerShell

Bash

VMware

Hyper-V

Networking

Security policies

MFA

O365 admin

MDM

Incident response

Education

Associate’s or bachelor’s degree in IT

Tools

Veeam

Datto

SAN storage

VMware vSphere

Windows Server

Job description

POSITION SUMMARY:Under general direction, the System & Network Administrator provides comprehensive broad technical support across systems, networks, security, and applications. This role manages the installation, configuration, maintenance, and troubleshooting of hardware, software, security, networking, and IT infrastructure to ensure reliable, secure, and efficient operations. System & Network Administrators act as versatile advanced problem-solvers who can handle diverse technologies and support organizational needs end to end. Supports a wide range of IT systems and user needs in a casino environment. Provides 'jack-of-all-trades' support across hardware, software, networking, security, and vendor systems.ESSENTIAL FUNCTIONS:Systems & ServersInstall, configure, and maintain Windows & Linux servers.Perform patching, updates, and system monitoring.Manage Active Directory and Entra ID user lifecycle processes, permissions, MFA, Group Policies, and access reviews.Support virtualization environments (VMware, Hyper-V).Administer & support in backup and disaster recovery operations.Utilize scripting and automation tools (PowerShell, Bash, etc.) to improve operational efficiency and consistency.Networking & SecurityConfigure and maintain switches, VLANS, firewalls, and Wi-Fi networks.Troubleshoot connectivity issues and escalate complex cases.Enforce security policies, support phishing simulations, and manage patch deployments.Support VPN and remote access solutions.Assist with vulnerability remediation and security hardening initiatives.Support endpoint protection, MFA, logging, and security monitoring platforms.Participate in incident response and recovery activities.Applications & CloudAdminister Microsoft 365 services including Exchange Hybrid, Teams, SharePoint, Entra ID, and related cloud technologies.Implement and manage Mobile Device Management (MDM) solutions.Support specialized vendor and business applications (POS, property management, kiosks, ATMs).Assist with web applications (IIS, certificates).Hardware & EndpointBuild, configure, and deploy user PCs/laptops with required software.Maintain printers, peripherals, kiosks, ATMs, audit machines, and surveillance systems.Respond to helpdesk tickets and provide Tier 1–4 technical support across infrastructure, systems, networking, security, and end-user technologies.Operations & ProjectsMaintain accurate network diagrams, system inventories, configuration records, and operational documentation.Ensure changes and troubleshooting procedures are documented according to departmental standards.Work with vendors for system support, procurement, and compliance requirements.Coordinate and manage vendor escalations through resolution.Validate vendor recommendations and implementation plans before production deployment.Participate in infrastructure projects, system upgrades, and technology rollouts.Other duties assigned as needed.Participate in change management, maintenance planning, and infrastructure lifecycle activities.Monitor infrastructure health, availability, and performance using enterprise monitoring tools.Respond to alerts, outages, and service degradation events.Identify recurring issues and implement long-term corrective actions.Alignment with and demonstration of the organization's Vision, Purpose, Values, and Commitments is an essential function and expectation of this position.POSITION QUALIFICATIONS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.Leadership: Takes ownership of escalations, projects, and gives guidance to junior IT team members.Customer Focus- Making customers and their needs a primary focus of one’s actions; developing and sustaining productive customer relationships.Managing Conflict - Dealing effectively with others in an antagonistic situation; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.Decision Making - Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.Initiating Action - Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactiveCommunication - Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.Troubleshooting – Systematically being able to process findings, diagnosing, and correcting errors or malfunctions in computer systems, software, or networks.EDUCATION:Associate’s or bachelor’s degree in IT preferred.TRAINING AND/OR EXPERIENCE:4 years’ IT support or infrastructure experience required. Casino or gaming industry experience required. Familiarity with servers, networks, and compliance in gaming environments.SKILLS AND ABILITIES:Demonstrates a strong blend of technical expertise, problem-solving ability, and effective communication skills to support complex IT environments and deliver reliable, user-focused solutions.Strong analytical and troubleshooting skills for complex technical issuesAbility to independently research and implement effective technical solutionsProficient in writing clear, detailed technical documentation and specificationsExperienced with LAN and WAN technologies, including network performance troubleshootingDevelops and maintains disaster recovery and business continuity plansIn-depth knowledge of all Microsoft operating systemsSkilled in supporting both new and legacy hardware/software across platformsRecommendation and implementation of system upgrades, patches, applications, and equipmentProvides clear, user-focused technical support and guidanceHands-on experience with enterprise storage technologies, including:Storage Area Networks (SAN)Virtual Machine (VM) storageBackup and recovery systemsElectronic document storageExcellent verbal, written, and interpersonal communication skillsDependable, with a proven ability to multitask and manage competing prioritiesPerforms well under pressure and meets critical deadlinesFlexible and available to work extended hours when necessaryEffective working independently and collaboratively in team environmentsAbility to prioritize and respond effectively in fast-paced operational environments where multiple critical systems may require simultaneous attention.PREFERRED TECHNICAL EXPERIENCE:Fortinet, SonicWall, Cisco, or Palo Alto firewallsVMware vSphere or Hyper-VMicrosoft 365 administrationWindows Server and Active DirectoryBackup platforms (Veeam, Datto, etc.)Enterprise wireless systemsEndpoint management and MDM platformsGaming/casino systems and vendor integrationsWORK ENVIRONMENT AND CONDITIONS:Exposure to a smoke filled and noisy environment frequently.Works outdoors occasionally. May work weekends, shifts and holidays.Participate in after-hours support, maintenance windows, and emergency response activities as required.PHYSICAL DEMANDS:Stand and Walk – ConstantlySit – OccasionallyHandling – FrequentlyReach Outward – FrequentlyReach Above Shoulder – OccasionallyClimb– OccasionallyCrawl– OccasionallySquat and Kneel – OccasionallyBend – OccasionallyLift/Carry – Frequently up to 25 lbsOccasionally up to 50 lbsOccasionally Team Lift up to 150IbsPush/Pull – Occasionally up to 50 lbsOccasionally up to 50 lbs