IT Network Technician

Bluewater Casino & Resort; Parker (AZ); On-site; USD 52,000 - 76,000; Full time

Job summary

Bluewater Casino & Resort in Parker, AZ is seeking an IT Network Technician to ensure reliable voice and data networks. You will support WLAN, LAN, WAN, and the hotel-wide telephone systems while coordinating with other departments on larger projects.

The role requires an associates degree or 2 years of related experience, familiarity with Windows/Linux, TCP/IP, and strong problem-solving skills. Casino experience is a plus and 24/7 operations may require shift coverage.

Qualifications

• Associates Degree in the related field or two years of related field experience.
• Knowledge of computer networks, LAN/WAN, and wireless networks.
• Ability to install, configure, and troubleshoot network equipment.

Responsibilities

• Maintain and administer voice and data networks.
• Support WLAN, LAN, WAN, and telephone systems.
• Assist with hotel key lock systems and security interfaces.
• Create accounts for users and provision equipment as needed.

Skills

Network administration

Troubleshooting

Verbal communication

Time management

Education

Associates Degree in related field

Tools

Windows & Linux

TCP/IP

Job description

SUMMARY:The primary goal of the IT Network Technician is to ensure the smooth operation of the organizations voice and data network in order to provide maximum performance and availability for the system users. The IT Network Technician will provide services for wiring of network infrastructure and central office wiring including voice network. The IT Network Technician will also provide support for the wireless networks as well as public internet networks.ESSENTIAL DUTIES & RESPONSIBILITIES:Administration and maintenance of the telephone system, including telephone switches, computers connected to telephone systems. Assists with the creation of new hire telephone and voicemail extensions, routing extensions to appropriate locations and updating information as seating assignments change. Understands the wiring and switch issues involved in administering and maintaining corporate WLAN, LAN and WAN. Works closely with other departments in planning and coordinating larger projects. Help administrate and maintain the hotel key lock system and work with security and front desk personnel for auditing purposes. Has a basic understanding of the issues involved with administering and maintaining corporate infrastructure, including network connectivity, internet, email, etc. Creates network and email accounts for new users. Sets up computers for new users and ensures delivery of equipment to users in different locations if necessary. Works close with all IT team members on projects and tasks. Twenty-four (24)-hour seven (7)-day operation requires emergency coverage assistance as assigned. Ensure compliance with Federal, State and Tribal laws. Has limited access to accounting and network systems as set by Director of Information Technology. Maintains slot system network and wiring. Maintains phone systems as well as assisting with hotel key lock systems. All other duties as assigned (non-gaming functions and issued gaming license permitting).KNOWLEDGE, SKILLS & ABILITIES:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. All Employees must be knowledgeable to all Company policies and procedures, including fire and safety regulations.Computer hardware and software systems and programs. Computer networks, network administration and network installation. Computer troubleshooting. Computer viruses and security. E-mail and internet programs. Ability to install and administer computer hardware, software and networks. Analytical and problem solving skills. Decision making skills. Effective verbal, presentation and listening communications skills. Effective written communications skills. Computer skills including the ability to operate computerized accounting, spreadsheet, word-processing, graphics and website development programs at a highly proficient level. Stress management skills. Time management skills.QUALIFICATIONS & REQUIREMENTS:Associates Degree in the related field and/or two-year experience in related field. Casino experience preferred. Knowledge of computers, and slot machines. May be an entry level positions based upon level of schooling.PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Ability to sit and/or stand for extended length of time, eight to ten hours per day. Tolerance to work in a smoke-filled environment. Tolerance to be exposed to computer screen for prolonged periods of time. Tolerance and ability to cope with stress and a fast paced environment. Ability to work in an office setting, operate telephone devices, and a computer. Able to lift up to 30 pounds.WORK ENVIRONMENT:Indoor office environment. This position regularly works indoors. The noise level in the work environment is generally quiet to moderate and may become excessively noisy at times. Position is in a fast-paced environment. Smoke filled environment at times. Will have contact with employees, external agencies and the public.ACCESSIBILITY:RestrictedDisclaimer: The duties and responsibilities identified in this position description are illustrative only and are in no way intended to be a complete list of activities that may be required of an incumbent. The information contained in this job description is for compliance with the American Disabilities Act (ADA) and is not an exhaustive list of duties performed for this position. Additional duties are performed by the individual currently holding this position and additional duties may be assigned.