IT Systems Analyst - Epic Claims

coxhealth; Springfield (MO); On-site; USD 65,000 - 88,000; Full time

Benefits offered by this job

Medical benefits

Vision & Dental

Employer retirement match

Job summary

CoxHealth is seeking an IT Systems Analyst to design, test, implement, and support clinical IT applications, ensuring reliability and performance of systems across multiple clinics. The role emphasizes collaboration with IT teams and clinicians to resolve issues and optimize workflows.

The ideal candidate will have healthcare IT experience, strong communication, and a willingness to learn within a fast-paced hospital setting.

Qualifications

• 2 years of experience in healthcare clinical workflows or IT support.
• Preferred: Associate degree in Computer Science, Information Systems, Healthcare Administration or related field.

Responsibilities

• Design, test, implement, and troubleshoot IT applications to ensure availability and reliability of clinical systems.

Skills

Healthcare operations

Clinical workflows

IT systems knowledge

Analytical skills

Communication

Team player

Adaptability

Education

Associate degree or equivalent experience

Job description

Facility

West Campus (Chase): 303 E Republic Rd, Springfield, Missouri, United States of America, 65807

Department

1703 IT Epic Implementation

Scheduled Weekly Hours

40

Hours

8:00 AM - 5:00 PM

Work Shift

Day Shift (United States of America)

Company Overview

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:

• Named one of Modern Healthcare's Best Places to work five times.
• Named one of America's Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group.
• Acknowledged by Forbes as one of the Best Employers for New Grads.
• Healthcare Innovation's Top Companies to Work for in Healthcare (2025).

Benefits

Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)

Job Description

The IT Systems Analyst is responsible for designing, testing, implementing, and troubleshooting IT applications and for ensuring the availability, stability, and reliability of those applications. They monitor system performance, identify, and resolve technical issues, and ensure efficient operation of all clinical systems. The analyst also provides technical support to end-users and collaborates with other IT teams to resolve complex technical problems related to clinical systems.

Education

• Preferred: Associate degree in Computer Science, Information Systems, Healthcare Administration, a related field, or equivalent experience.

Experience

• Required: 2 years of experience in healthcare clinical workflows and/or IT support, including experience with nursing, provider, or ancillary department technologies OR Associate degree in Computer Science, Information Systems, Healthcare Administration, a related field.

Skills

• Basic understanding of healthcare operations and clinical workflows
• Basic knowledge of inter-related solutions and IT systems knowledge with the aligned application domain. Develops and maintains knowledge of related IT systems as well as supporting business and IT domains.
• Basic analytical and problem-solving skills; attention to detail.
• Good communication and interpersonal skills.
• Ability to work as part of a team.
• Willingness to learn and adapt to the healthcare environment.

Licensure/Certification/Registration

• N/A