IT Systems Analyst Advisor - REMOTE

Sedgwick; Austin (TX); Remote; USD 95,000 - 140,000; Full time

Job summary

Sedgwick is seeking an IT Systems Analyst Advisor in Austin to translate complex business needs into scalable technical specifications. You will define interfaces, data models, and data transformations, and ensure alignment with enterprise standards across multiple initiatives.

The role requires expert-level analysis, collaboration with Product, Architecture, Development, QA, and Operations, and a focus on data integrity, security, and performance.

Qualifications

• Bachelor’s degree in Information Systems, Computer Science, Engineering or related field
• Experience supporting system integrations, data flows, and application behavior
• Experience in agile or hybrid delivery environments
• Expert-level systems analysis and technical requirements documentation skills
• Strong ability to translate complex business needs into scalable technical solutions
• Deep experience defining interfaces, APIs, data models, and integrations
• Strong understanding of system architecture, dependencies, and enterprise data flows
• Ability to evaluate complexity, dependencies, risks, and technical trade-offs
• Strong collaboration across Product, Business, Architecture, Development, QA, and Operations
• Excellent judgment, troubleshooting, problem solving, analysis, and discretion

Responsibilities

• Leads the analysis and translation of complex business and functional requirements into system requirements and technical specifications across multiple initiatives.
• Ensures system requirements and technical specifications are complete, high quality, and aligned with delivery needs and enterprise standards.
• Defines, reviews, and provides guidance on system specifications, including data structures, interfaces, integrations, and data transformations.
• Analyzes enterprise-wide system impacts, dependencies, and data flows across platforms; defines non-functional requirements with security, performance, scalability, resilience, and auditability.
• Evaluates technical constraints, architectural considerations, and solution trade-offs with architects and senior technical leaders.
• Provides technical guidance to support backlog readiness, ensuring system requirements, dependencies, impacts, and technical considerations are defined.
• Facilitates or leads complex refinement, planning, and design discussions with multiple stakeholders.
• Evaluates complexity, dependencies, risks, and trade-offs to support prioritization and sequencing decisions.
• Anticipates risks and systemic impacts, driving cross-functional resolution.
• Ensures technical requirements and implementation align with business requirements and product direction.
• Leads or consults on defect triage for high-impact issues.
• Troubleshoots complex cross-domain system, data, and integration issues.
• Provides expert guidance on enterprise issue resolution.
• Produces and governs high-quality documentation standards and best practices.
• Identifies and leads initiatives to improve processes, system efficiency, scalability, and data quality

Skills

Systems analysis

Requirements docs

APIs data modeling

Agile delivery

Stakeholder collaboration

Problem solving

Education

Bachelor’s degree in Information Systems, Computer Science, Engineering

Tools

SQL

API design

Job description

Fortune Best Workplaces in Financial Services & InsuranceIT Systems Analyst Advisor

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Leads the analysis and translation of complex business and functional requirements into system requirements and technical specifications across multiple initiatives.
• Ensures system requirements and technical specifications are complete, high quality, and aligned with delivery needs and enterprise standards.
• Defines, reviews, and provides guidance on system specifications, including data structures, interfaces, integrations, and data transformations.
• Analyzes enterprise-wide system impacts, dependencies, and data flows across platformsDefines and documents non-functional system requirements, including security, performance, scalability, resilience, and auditability, in partnership with Architecture and Engineering.
• Evaluates technical constraints, architectural considerations, and solution trade-offs in partnership with architects and senior technical leaders.
• Provides technical guidance to support backlog readiness, ensuring system requirements, dependencies, impacts, and technical considerations are sufficiently defined across teams.
• Facilitates or leads complex refinement, planning, and design discussions involving multiple stakeholder groups.
• Evaluates technical complexity, dependencies, risks, and trade-offs across initiatives and provides input to support prioritization and sequencing decisions.
• Anticipates risks and systemic impacts, proactively driving cross-functional resolution.
• Ensures technical requirements and implementation remain aligned with approved business requirements and product direction.
• Leads or consults on defect triage for high-impact or systemic issues.
• Troubleshoots highly complex or cross-domain system, data, and integration issues.
• Provides expert guidance on resolution of enterprise or high-risk issues.
• Produces and governs high-quality documentation standards aligned with enterprise practices.
• Establishes and drives best practices, frameworks, and standards for requirements analysis and system documentation.
• Identifies and leads initiatives to improve processes, system efficiency, scalability, and data quality

• Bachelor’s degree in Information Systems, Computer Science, Engineering, or a related field from an accredited college or university preferred
• Experience supporting system integrations, data flows, and application behavior
• Experience working in agile or hybrid delivery environments preferred
• Expert-level systems analysis and technical requirements documentation skills
• Strong ability to interpret complex business needs and translate them into scalable, high-quality technical solutions
• Deep experience defining interfaces, APIs, data models, and integrations
• Strong understanding of system architecture, dependencies, and enterprise data flows
• Ability to evaluate complexity, dependencies, risks, and technical trade-offs across initiatives
• Strong collaboration and stakeholder engagement skills across Product, Business, Architecture, Development, QA, and Operations
• Excellent judgment, troubleshooting, problem solving, analysis, and discretion; Computer keyboarding, travel as requiredAuditory/Visual

Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience.