IT Systems Administrator - Travel-Ready Modernizer

Federal Mfg; Town of Charlotte (NY); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical/Dental Insurance

Life Insurance

Paid Time Off

401(k) with company match

First-day benefits eligibility

Job summary

ProMach is seeking a Systems Administrator to stabilize, standardize, and modernize infrastructure across multiple facilities, providing end-user support and technical leadership.

You will manage Windows Server, Active Directory, VMware/Hyper‑V, network gear, patching with N-able/NCentral, and security directives, while traveling to sites up to 25%.

Join a team that values rigorous documentation, SOPs, and proactive IT service delivery across locations.

Qualifications

• 7+ years of progressive experience in user support, systems administration, network management, and virtualization.
• Proficiency with Windows Server 2012-2025, Active Directory, Group Policy, and DNS/DHCP.
• Experience with VMware vSphere and/or Hyper‑V administration.
• Strong network experience, including knowledge of switching, routing, and firewalls (SonicWall preferred).
• Hands-on experience with Nable/NCentral or similar patch and automation platforms.
• Familiarity with ServiceNow or comparable IT service management (ITSM) systems.
• Excellent troubleshooting, documentation, and customer communication skills.
• Certifications such as MCSA/MCSE, VMware VCP, or Network+/Security+ are preferred.
• Travel up to 25%.

Responsibilities

• Monitoring system and infrastructure, identifying risks, gaps, and opportunities for modernization.
• Provide detailed technical requirements—including system compatibility checks, security compliance standards to the IT Leadership for proper project management of IT upgrade projects (hardware, software, or network).
• Outline specific steps to minimize downtime, such as scheduling upgrades during non-peak hours and implementing temporary backup or failover solutions.
• Lead the technical execution of projects involving Windows Server, Active Directory, VMware, Hyper‑V, network infrastructure, and patch automation.
• Support and maintain LAN/WAN networks, firewalls (SonicWall preferred), switches, routers, VPNs, and wireless access points.
• Manage server virtualization, storage, backup, and disaster recovery systems.
• Implement and monitor patch management using N‑able/N‑central, ensuring timely and reliable updates across all systems and endpoints.
• Create and maintain patch management policies for all devices (servers, desktops, laptops), ensuring all devices receive security patches within seven days of release
• Conduct regular audits to verify compliance with patching policies.
• Address and remediate security issues and directives from the corporate security team by collaborating on patching, endpoint protection, and compliance requirements.
• Participate in change control, maintenance scheduling, and contingency planning to ensure smooth execution and minimal user disruption.
• Collaborate with the IT leadership to standardize and document configurations, procedures, and site‑specific nuances for consistency across locations.
• M365 group, identity management, SharePoint and Teams administration.
• Provide end-user support, focusing on maintaining uptime, resolving escalations, and delivering exceptional customer service.
• Promote and enforce IT best practices at each site, guiding and educating users with clarity, patience, and professionalism.
• Maintain accurate and detailed system diagrams, Standard Operating Procedures (SOPs), and runbooks to ensure continuity, knowledge transfer, and readiness for handoff.
• Training and mentoring of Junior IT staff

Skills

Windows Server

Active Directory

VMware vSphere

Hyper‑V

Patch management

Security compliance

SonicWall

Nable/NCentral

ServiceNow / ITSM

Documentation

Tools

Nable/NCentral

SonicWall

VMware vSphere

Active Directory

Job description

ProMach is seeking a Systems Administrator to stabilize, standardize, and modernize infrastructure across multiple facilities, providing end-user support and technical leadership.

You will manage Windows Server, Active Directory, VMware/Hyper‑V, network gear, patching with N-able/NCentral, and security directives, while traveling to sites up to 25%.

Join a team that values rigorous documentation, SOPs, and proactive IT service delivery across locations.