IT Systems Administrator Sr

City of Austin; Austin (TX); On-site; USD 85,000 - 108,000; Full time

Benefits offered by this job

Hybrid work environment

Tuition reimbursement program

Continuing education support

Job summary

City of Austin seeks an IT Systems Administrator Senior to expertly manage IT infrastructure, software, and hardware within an enterprise environment. You will evaluate and implement tech solutions, ensure governance and security, and support disaster recovery planning.

The role involves collaboration with vendors and internal teams to optimize performance. The ideal candidate will have strong Windows Server/Desktop experience, cloud tooling, and the ability to plan and execute complex IT

Qualifications

• Bachelor’s degree in a related field plus 2 years of experience; experience may substitute education up to 4 years.
• Experience with Windows desktop and server systems preferred.
• Experience administering and supporting cloud-based software and MS Azure environments.

Responsibilities

• Architect, implement, configure, manage, and monitor IT infrastructure and systems.
• Establish IT policies, governance, standards, and security.
• Procure and plan software/hardware purchases; ensure specifications meet standards.
• Install and upgrade software, perform testing, and document procedures.
• Contribute to disaster recovery planning and testing; support vendor communications.

Skills

Infrastructure technologies

Operating systems

Mentoring

Documentation

System administration

Software installation

Problem solving

Learning new tech

Education

Bachelor's degree

Tools

M365

Azure Active Directory

IT Automation tools

Job description

About This Position

Job Description:

IT Systems Administrator Senior

Purpose:

This position is an expert in a focused technology. Using comprehensive knowledge and competency, this position performs duties to support the research, evaluation, and recommendation of software and hardware products, and maintenance and development of the organization’s enterprise level information technology (IT) systems operation.

Duties, Functions and Responsibilities:

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Performs advanced focused architecting, optimizing, implementing, configuring, managing, administering, troubleshooting, maintaining and monitoring one or more of the following: infrastructure software, hardware, systems/applications, middleware, servers/storage, and IP-based telecommunications.
• Establishes and implements IT policies, governance, standards, and security.
• Makes independent decisions for procurement of technical solutions in their focus area.
• Creates, documents, publishes, and/or performs maintenance procedures and ensures all installations are in accordance with COA’s specifications and IT standards/governance.
• Assists in planning, designing, procuring and delivering software and hardware purchases.
• Ensures appropriate product specifications.
• Provides costs analysis.
• Installs new specific software releases and/or upgrades including researching, testing and implementing new technology.
• Participates in disaster recovery planning and testing, including fault tolerance and detailed disaster recovery plan maintenance.
• Communicates and interfaces with members of the IT, vendor, and user communities.

Responsibilities - Supervisor and/or Leadership Exercised:

Provides technical or project leadership, training, and guidance to others. May provide leadership on work assignments.

Knowledge, Skills, and Abilities:

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of infrastructure technologies.
• Knowledge of application and/or operating systems.
• Skill in mentoring and monitoring daily work activities of others.
• Skill in documenting and maintaining complex application and process or configuration information.
• Skill in providing day-to-day system/application administration and/or system/application administration in support in a variety of work environments.
• Skill in installing and maintaining applications, operating systems, or equipment.
• Skill in identifying complex problems and reviewing related information to develop and evaluate options and to implement solutions.
• Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts.
• Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Ability to view the big picture when involved in a project and make decisions.
• Ability to quickly become familiar with emerging technologies.

Minimum Qualifications:

• Graduation with a Bachelor’s degree from an accredited college or univiersity with major course work in a field related to the job plus two (2) years of experience.
• Experience may substitute for education up to four (4) years.

Licenses and Certifications Required:

As required based on advanced job role.

Preferred Qualifications:

• Experience administering and supporting Architectural Engineering and Construction (AEC) Technology Applications and Systems such as Autodesk, Bluebeam, Bentley, Lumion, etc.
• Experience administering and supporting department-specific technology, including IOT, BIM, Digital Twin modeling and visualization, cloud/edge computing, and wireless mobile communication.
• Experience supporting and administering Windows Desktop and Server Systems.
• Experience administering and supporting applications and systems in a M365 cloud environment, administering and supporting Azure Active Directory, and utilizing IT Automation and remote support tools/software.
• Experience designing, implementing, supporting, and administering a variety of cloud-based software systems and MS Azure Cloud compute infrastructure.
• Experience developing, supporting, and deploying automated software installations.
• Experience managing hardware and software infrastructure, including Windows server support, imaging devices, troubleshooting devices, upgrading software, creating automated software installations, supporting and administering cloud-based software, user management, and other tasks as needed.
• Ability to travel to multiple sites as part of the regular job duties.

Notes to Candidate:

Position Overview:

The IT Systems Administrator Senior will provide Systems Administration and IT Support for Architectural Engineering and Construction (AEC) technology applications and systems. This position will work closely with vendors to administer and support new engineering technology implementation, provide training and support, and resolve customer issues as needed. The position will also provide systems administration for engineering-related hardware, software, and infrastructure, including Windows desktop and server support, supporting and administering cloud-based software, and supporting Microsoft operating systems. The ideal candidate will have extensive knowledge and experience with the following technologies: Internet of Things (IOT), Building Information Modeling (BIM) modelling and visualization, cloud/edge computing and storage, and wireless mobile devices and communications.

Salary Range: $84,670.00 to $107,500.00

Location: One Texas Center (OTC) - 505 Barton Springs Rd Austin, TX 78704

General Work Schedule: Monday to Friday, 8:00 AM - 5:00 PM; Hours may vary depending on work demands and business needs; No teleworking option available for this position (5 days in office)

Who We Are:

Austin Capital Delivery Services Department (CDS) builds public projects to support the community. We do this by directly managing the City of Austin’s Capital Program with over 600 active projects, representing an investment of over $10 Billion. AtCDS, we aim to create an environment that values diversity and adaptability and encourages staff at all levels to think creatively, experiment with new ideas, and contribute to a culture of continuous improvement.

Click here to visit our Facebook page to learn more about the Austin Capital Delivery Services Department.

Why Join Us?

Meaningful Work
Contribute to projects that improve the lives of the people in our community. Your work directly enables our department to deliver tangible construction projects throughout the city that will resonate for generations to come. Seeing results through a constructed project provides a sense of accomplishment and pride in your work.

Innovation and Collaboration
Collaborate with diverse and talented teams, leveraging technology, continuous improvement, and best practices to drive progress and embrace our One City – One Team – One Approach model of delivering capital projects.

Professional Growth and Development
Achieve your professional goals.CDSoffers opportunities to advance in multiple career paths, including engineering, architecture, construction management, project planning and management, finance, business administration, process improvement, and data analytics. Education assistance is available through our tuition reimbursement program, and financial support for continuing education, licenses, and certifications is also available.

Work-Life Balance
Enjoy a balanced lifestyle in a city renowned for its quality of life, outdoor activities, and cultural experiences. Our employees also enjoy the ability to work up to 60% remotely, depending upon position and business needs.

Health and Wellness

The City of Austin is committed to providing cost-effective, sustainable benefits that assist employees in being physically and mentally healthy. For employees that are covered this includes low cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Click here to review the City of Austin’s Employee Benefits Guide.

To learn more about working with the City of Austin, click here to watch a short video!

Travel:

The Austin Capital Delivery Services Department is comprised of multiple facilities located throughout Austin. If you are selected for this position, and meet the Driver Safety Standards in the City of AustinDriver Record Evaluation you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

Hybrid Work Environment:

The City of Austin Telework Program is designed to empower employees and leaders to establish hybrid work arrangements that promote high levels of performance and engagement. The City of Austin has an established work arrangement under which an employee is scheduled to work at least 2 days per week at their designated worksite. Some positions may require additional time at their designated worksite.

90 Day Provision for Additional Vacancy:

If the same or an additional vacancy occurs within the Austin Capital Delivery Services Department in the same job title within 90 days after the start date of the top candidate, the additional position may be offered to another top candidate from the same candidate pool. This may include filling other vacancies with the same job title in other division/work locations within the Austin Capital Delivery Services Department. Decisions on assigned selection may be made at the time of hire based on the business needs of the department.

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JOIN THE CITY OF AUSTIN TEAM

At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation’s most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – that anchor our delivery of services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

What Makes the City of Austin Special?

• Make a Difference : Join a team driving meaningful change in one of the fastest-growing cities in the nation.

• Value and Innovation : Work in an environment where employees are valued, and innovation thrives.

• Competitive Benefits : Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.

• Retirement Security : Plan for the future with the City of Austin Employees’ Retirement System.

• Sustainable Transportation Options : Commute easily with access to public transit and bike-friendly infrastructure.

• Focus on Wellness : Stay healthy through wellness programs, on-site fitness centers, and mental health support.

• Career Growth : Advance your skills and expertise with professional development and leadership opportunities.

• Modern Workspaces : Work in innovative and sustainable environments that foster collaboration and inspiration.

By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

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EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call [phone] or Texas Relay by dialing 7-1-1.