IT Systems Administrator – On-Call, Systems & Security

The D; Las Vegas (NV); On-site; USD 65,000 - 90,000; Full time

Job summary

The D in Las Vegas is seeking an IT Systems Administrator to manage and troubleshoot our system infrastructure and applications. The role includes user support, security upkeep, and hands-on maintenance of Windows and Linux environments, backup systems, and virtualization platforms.

You will collaborate with the IT team to ensure service levels, learn ongoing technologies, and participate in on-call rotation. Previous IT operations and customer-service experience are valued for this role.

Qualifications

• Bachelor's degree in Computer Science or related field preferred.
• Strong background in providing computer systems technical support to end users.
• Knowledge of networking fundamentals such as TCP/IP, VLANs, and VPN.
• Strong knowledge of virtualization concepts and applications such as Vmware, Nutanix, AHV.
• Experience with backup systems such as Cohesity and Unitrends.
• Experience with gaming applications such as Oasis, Loyalty, Stadium, Bravo, etc.
• Understanding Cybersecurity and best practices to maintain a secure environment.
• Ability to explain and document high level concepts in an easy to understand format.
• Must be able to effectively communicate in English.

Responsibilities

• Complete daily tasks ensuring all activities and job duties are performed according to company and departmental policies and procedures.
• Make recommendations and address end user complaints/concerns.
• Follow directions and assists supervisor and department leaders in setting priorities for completion of tasks and ensures timely completion.
• Constantly interfaces with end users regarding application and workstation requests or problems.
• Communicates pertinent information to supervisor so purchasing decisions can be made.
• Assists with maintaining system security, both the physical hardware and software through password protection.
• Responsible for troubleshooting systems, applications, data integrity, and database performance on all systems.
• Performs installations, upgrades and configurations and on-going maintenance of applications on all systems.
• Install, troubleshoot, diagnose and resolve various software applications such as ATI Oasis, Genesis Bravo, Stadium PLEE, engineering CAD programs, Microsoft office suites, web applications, document revision applications, Windows & Linux operating systems, etc.
• Provide systems support services to users and the business such as installation and upgrading of server hardware (Nutanix / Cohesity), configuring network protocols TCP/IP, Group Policy, maintain client/server application, update databases, and maintain documentation and SOP’s.
• Ensure satisfaction to customers.
• Follow lawful directions from supervisors.
• Understand and follow work rules and procedures.
• Interact well with others and be a positive influence on employee morale.
• Uphold the company’s non-disclosure and confidentiality policies and agreements
• Work evening, weekend and holiday work hours as required. This position is always on-call.

Skills

End-user support

Networking basics

Virtualization

Security best practices

English communication

Education

Bachelor's degree in Computer Science or related field

CompTIA A+ certificate preferred

Tools

Vmware

Nutanix AHV

Cohesity

Unitrends

ATI Oasis

Genesis Bravo

Stadium PLEE

CAD software

Microsoft Office

Windows

Linux

Job description

The D in Las Vegas is seeking an IT Systems Administrator to manage and troubleshoot our system infrastructure and applications. The role includes user support, security upkeep, and hands-on maintenance of Windows and Linux environments, backup systems, and virtualization platforms.

You will collaborate with the IT team to ensure service levels, learn ongoing technologies, and participate in on-call rotation. Previous IT operations and customer-service experience are valued for this role.