IT Systems Administrator I

Mountain Pacific; Helena (MT); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

401(k) with an automatic 3% employer

Medical, Dental, Vision, Life, Flex, H

Paid Vacation, Sick, Holiday, LTD & SL

Other benefits

Job summary

Mountain Pacific in Montana seeks an IT Systems Administrator I to maintain desktop/server environments, network, and telephony. You will provide end-user support and help resolve software, hardware, and connectivity issues, following procedures to troubleshoot IT problems.

Two years’ experience configuring desktop applications is ideal. An Associate degree in Information Technology or Computer Science is preferred.

Qualifications

• Minimum of two years configuring and installing desktop applications.
• Foundational understanding of NIST security awareness and systems preferred.
• Associates degree in Information Technology or Computer Science preferred.

Responsibilities

• Maintain desktop and server computing environment, network, and telephony infrastructure.
• Provide end-user support and troubleshoot software, hardware, and network issues.
• Install and configure software, apply patches and updates, maintain IT infrastructure.

Skills

End-user support

Desktop applications configuration

IT troubleshooting

Education

Associate degree in IT/CS

Tools

Microsoft Server

Microsoft 365

Azure Cloud Services

Active Directory

Entra ID

Job description

Mountain Pacific was established in Montana, in 1973. Mountain Pacific is a nonprofit organization that partners within our communities to provide solutions for better health. Through federal, state and commercial funding and partnerships, we bring national public health priorities to the local, state or regional level, leveraging our dynamic staff members’ wide range of expertise to advance better health and health care services.

If you are passionate about improving health outcomes and have the skills and experience to contribute, we are committed to making your unique situation fit into our culture.

IT Systems Administrator I

The full-time IT Systems Administrator I is primarily responsible for maintaining the desktop and server computing environment, network, and telephony infrastructure. This position provides administrative support to employees and assists with software, hardware, telephone, voicemail, network, and application issues. The position provides support for Microsoft Server, Microsoft 365 technologies, Azure Cloud Services, Active Directory, Entra ID, and related technologies. This position supports overall information systems planning, implementation, and administration across a variety of IT functional areas. The IT Systems Administrator I follows internal procedures and guidelines to troubleshoot and resolve basic IT issues involving hardware, software, and networks.

The role provides end-user support by assisting with software and hardware malfunctions, setting up new equipment, and documenting and escalating issues as necessary. Responsibilities also include installing and configuring software, applying patches and updates, and maintaining IT infrastructure, including servers, workstations, and network devices. The position routinely tests and monitors IT system performance to ensure security and reliability.

The ideal candidate will have a minimum of two years configuring and installing Desktop applications. A foundational understanding of NIST security awareness and systems is preferred. An Associates degree in Information Technology, Computer Science, or related field is preferred.

The targetcompensation for this position is $20.00 - $27.50 an hour.

At Mountain Pacific we offer a robust benefits package!

• 401(k) with an automatic 3% employer contribution
• Medical, Dental, Vision, Life, Flex Spending Account, Dependent Care Flex,Health Saving Account, and 529 Plan
• Paid Vacation, Sick, Holiday, Short-Term Disability and Long-Term DisabilityLeave
• And much more!

Mountain Pacific is an equal opportunity employer and utilizes Simpliverified. We welcome applications from all qualified individuals, regardless of age, race, color, religion, sex, national origin, marital status, disability, veteran status, sexual orientation, or any other characteristic protected by law. We are committed to providing a safe, productive, and professional work environment that promotes the dignity and well-being of every employee.