IT Systems Administrator — Hybrid (Conroe)

SPL; Conroe (TX); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Employer‑paid life, AD&D, and long‑/短‑

Paid time off, holidays, and parental/

Job summary

SPL in Conroe, TX is seeking an IT Administrator to join a hands-on team responsible for maintaining a secure, reliable technology environment. You’ll support end‑user devices, Windows platforms, and Microsoft 365, while assisting with cloud infrastructure and networking tasks.

The role requires 1+ years in IT support, AD/GP experience, and a strong problem‑solving mindset. It’s a full‑time, hybrid position with travel as needed, offering competitive benefits and growth opportunities.

Qualifications

• Associate’s degree in IT, Computer Science, Network Administration, or related field required; equivalent experience/certifications may be considered.
• Relevant industry certifications such as CompTIA A+, Network+, Security+, or Microsoft certifications preferred.
• 1+ years of experience in IT support, systems administration, or a related technical environment.
• Demonstrated hands‑on experience supporting Windows 10/11, Windows Server, Active Directory, Group Policy, and Microsoft 365.
• Foundational knowledge of cloud platforms, networking, and cybersecurity, including Azure or AWS, TCP/IP, DHCP, DNS, VPNs, and VLANs.
• Experience using system monitoring, diagnostic, and performance‑analysis tools to troubleshoot technical issues.
• Strong problem‑solving, communication, customer service, organization, and follow‑through skills, with the ability to manage multiple priorities.

Responsibilities

• Serve as a primary point of contact for technical support requests and service desk tickets
• Configure, deploy, maintain, and troubleshoot desktops, laptops, mobile devices, printers, and peripheral equipment
• Install, update, and support operating systems, software applications, Windows-based systems, Microsoft 365, and Active Directory environments
• Administer user accounts, access permissions, and routine system configurations in accordance with established security standards
• Support cloud platforms, virtual infrastructure, and foundational networking tasks, including IP configuration, cabling, and patch panel support
• Monitor system performance, availability, reliability, and security and help identify and resolve technical issues
• Participate in hardware and software upgrades, deployments, migrations, and other IT projects
• Track and manage IT assets, equipment, inventory, and related documentation
• Support end‑user training and create technical documentation, procedures, and knowledge base materials
• Collaborate with internal teams and external vendors to support technology solutions and continuous improvement initiatives
• Support cybersecurity incident response, malware prevention, remediation activities, and compliance with information security standards
• Perform other duties as assigned

Skills

Windows 10/11 support

Active Directory

Microsoft 365

Troubleshooting

Customer service

Communication

Education

Associate’s degree in IT or related field

Tools

Azure

AWS

DC/AD tools

Monitoring tools

Job description

SPL in Conroe, TX is seeking an IT Administrator to join a hands-on team responsible for maintaining a secure, reliable technology environment. You’ll support end‑user devices, Windows platforms, and Microsoft 365, while assisting with cloud infrastructure and networking tasks.

The role requires 1+ years in IT support, AD/GP experience, and a strong problem‑solving mindset. It’s a full‑time, hybrid position with travel as needed, offering competitive benefits and growth opportunities.