IT Systems Administrator

Birth to Three Program; Washington; Hybrid; USD 73.000 - 85.000; Vollzeit

Benefits dieser Stelle

Medical plans

Dental plan

Vision plan

Pension plan

Deferred compensation

Holidays

Floating holiday

Vacation and sick leave

Zusammenfassung

Asotin County seeks an IT Systems Administrator to manage network, server, cloud, and communications infrastructure across departments. You will supervise IS staff, lead technology projects, and serve as the primary contact for cybersecurity incidents and CJIS compliance.

Remote work is possible at times; position is non-exempt and non-union. The role requires strong technical skills in Windows Server environments, firewalls, VPNs, and virtualization, plus excellent communication and vendor

Qualifikationen

• High school diploma or equivalent.
• Bachelor’s Degree or five years of related experience; certifications preferred.
• Proficient with desktop hardware, networking, switches, VoIP, VPNs, Windows Server environments.
• Strong reading, writing and presentation skills.
• Valid driver’s license; ability to pass background checks.
• Ability to train county employees on hardware and software.

Aufgaben

• Establishes and maintains network users, infrastructure, directories and security.
• Supervises Help Desk and IT Technicians; serves as escalation point for issues.
• Leads cybersecurity incident response, patching, MFA and security training.
• Maintains CJIS Security Policy compliance and IT policies.
• Administers Microsoft 365 GCC, Entra ID, Exchange Online and Teams.
• Manages enterprise firewalls, switches, wireless, virtualization, backups and DR.
• Coordinates technology grants and IT budget requests; purchases via contracts.
• Manages vendor relationships and IT projects from requirements to cutover.
• Responds to IT portions of public records requests.
• Keeps network configuration updated; attends conferences and stays current on tech.

Kenntnisse

Network troubleshooting

Cybersecurity

Communication

Problem solving

Training staff

Team coordination

Documentation

Public records handling

Ausbildung

Bachelor's degree

High school diploma or equivalent

Jobbeschreibung

Asotin County is an Equal Employment Opportunity Employer.

Drug Free Workplace/Americans with Disabilities Act

Asotin County is a Drug Free Workplace and complies with the Americans with Disabilities Act. Persons requiring accommodation should advise us of that need.

Immigration Reform & Control Act of 1986

In compliance with the Immigration Reform and Control Act of 1986, Asotin County will hire only United States citizens and aliens authorized to work in the United States. Documented evidence of identity and employment eligibility must be presented at time of hire.

POSITION TITLE: IT Systems Administrator

REPORTS TO: Chief Operating Officer

RATE OF PAY:$35.27 - $40.99 per hour DOQ (depending on qualifications)

BENEFITS 3 Medical plans to choose from, Dental, Vision, Pension, Deferred Compensation, 11 Holidays, 1 Floating Holiday, Vacation and Sick leave.

SUMMARY:

Serves as the county's senior technical position, responsible for network, server, cloud, and communications infrastructure for all departments. Supervises IS staff, leads technology projects, and is the primary contact for cybersecurity incidents, CJIS compliance, and IT vendors. This position is non-exempt, non-union. Works cooperatively and effectively with the public and other employees.

Work is performed in an office setting with extended periods of sitting. The employee is frequently required to use hands to finger, handle, or feel objects, tools, or controls and talk and/or hear. The employee is frequently required to stand, walk, climb or balance; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and the ability to adjust focus. This position requires good listening skills, regular and punctual attendance with remote work at times.

QUALIFICATIONS:

• High school diploma or equivalent.
• Bachelor’s Degree (B.A.)orfive years’ related experience, technical certification preferred any combination or related experience in (CCNA Certification, MCSE, MCITP, A+, SEC+, NET+).
• Ability to identify and troubleshoot all desktop and laptop hardware, networking issues including switches, VoIP systems, routers and firewalls, VPN’s, cellular data, all current Microsoft Server iterations, and ability to support and maintain a Virtual Server Environment.
• Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively 'present information and respond to questions from Elected Officials, Department Heads, employees and the general public.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Personal integrity and the ability to maintain the security and confidentiality of information processed by the department required. Must have good productive work habits; ability to adhere to steady productive work routine without supervision.
• Excellent communication skills and the ability to establish and maintain effective working relationships between users and the Information Technology Services office is required. Ability to train county employees in the use of their hardware and software.
• Must possess a valid driver’s license.
• Must successfully pass a state and national fingerprint based records check.
• Must successfully pass a driving record check and a pre-employment drug test.

ESSENTIAL JOB FUNCTIONS:

• Establishes and maintainsnetwork users, network infrastructure; directories and security.
• Supervision: Supervises the Help Desk Technician and IT Technician; serves as the escalation point for technical issues.
• Cybersecurity: Primary contact for the managed detection and response (MDR) provider; triages alerts and leads containment and recovery for incidents such as account compromise, phishing, and VPN attacks; writes incident reports; manages patching, MFA, and security awareness training.
• Compliance: Maintains CJIS Security Policy compliance; assists departments with state access compliance; drafts IT policies.
• Cloud and identity: Administers Microsoft 365 GCC, Entra ID (hybrid), Exchange Online, and Teams.
• Infrastructure: Administers enterprise firewalls, managed switches, and wireless across all sites; the virtualization cluster and Windows Servers; backups and recovery; MDM for county mobile devices; and the WAN connection to the state network via WaTech.
• Grants and budget: Coordinates technology grant applications and progress/final reports; prepares IT budget requests and purchasing recommendations using state and cooperative contracts.
• Vendors and projects: Manages vendor relationships and hosted services; leads projects from requirements through cutover.
• Public records: Responds to IT portions of public records requests.
• Coordinates network development and configuration of necessary hardware and software.
• Attends conferences; remains abreast of changes in user and system software and hardware requirements.
• Monitors and administers the network, keeping system information up to date in a network log.
• Updates the operating system on servers, switches, routers and firewalls as required.
• Hardware Knowledge: Detailed knowledge and understanding of: Desktops, Laptops, Printers, Enterprise Firewalls, Managed Switches, Wireless, and Servers. Abilityto train county employees in the use of theirhardware.
• Software Knowledge: Working knowledge and understanding of: MS Operating Systems,
  Current Windows, Windows Server, Microsoft 365, and all adopted standardized County Software. Abilityto train county employees in the use of their software.
• Communication/Customer Service Skills: Communicates in a constructive manner and listens well. Verbal and written communications are clear, understandable, concise, including reports, memos, letters, and other written forms. Has the ability to communicate effectively with both customers and vendors. Must be able to deliver responsive, competent and complete service to all end users (either internal or external), treating all with respect, empathy and confidence. Must be able to remotely troubleshoot client issues in a clear and positive manner.
• Position requires that administrator remain available for emergency support even during holiday, vacation, or sick leave. Occasional after-hour and/or weekend support as needed.
• Perform any other functions as directed by the COO.

In compliance with the Immigration Reform and Control Act of 1986, Asotin County will hire only United States citizens and aliens authorized to work in the United States. Documented evidence of identity and employment eligibility must be presented at time of hire.

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

DRUG FREE WORK PLACE

AMERICANS WITH DISABILITIES ACT

Persons requiring accommodation should advise us of that need.