IT Systems Administrator

The International Council on Clean Transportation; Washington (District of Columbia); On-site; USD 74,545 - 100,855; Full time

Benefits offered by this job

Health insurance

7% employer retirement contribution

Paid vacation

Transportation subsidies

Other benefits

Job summary

The International Council on Clean Transportation (ICCT) is seeking an IT Systems Administrator for our Washington, DC office. You will install, support, and troubleshoot hardware and OS software on Mac, Windows, and Linux systems, remotely and in-person.

Responsibilities include managing Office 365/Azure, onboarding staff, asset management, videoconferencing support, and evaluating new IT solutions. This full‑time role offers health insurance, generous vacation, and retirement contributions.

Qualifications

• Troubleshoot complex technical issues.
• Administer Office 365, Exchange, and cross‑platform systems.
• Knowledge of cloud, identity management, and device management (JAMF/Intune).

Responsibilities

• Install, support, and troubleshoot hardware and OS software on Mac, Windows, Linux.
• Manage ICCT’s cloud env including Office 365 and Azure; back up systems.
• Onboard/off-board staff and provide IT training on security and software tools.
• Maintain inventory of IT assets, manage software licensing, and procurement.
• Support videoconferencing hardware and virtual collaboration platforms.
• Assist in evaluating new hardware/software and integrate into IT environment.

Skills

Analytical skills

Office 365 & Exchange

Cross-platform (Mac/Windows/Linux)

Cloud computing

Identity management

Network troubleshooting

Device management (JAMF & Intune)

Info security best practices

Database administration

Data protection laws

CompTIA Security+ certs

Job description

The International Council on Clean Transportation (ICCT) is an award-winning, independent global non-profit research organization dedicated to supporting the effective design and implementation of policies that address the impacts of the global transportation sector on climate change and public health. At the ICCT, we provide high-quality, timely, data-driven research to public government officials as well as to civil society and the media. Our mission-driven and culturally diverse workplace values intelligence, flexibility, transparency, and good humor.

Core Responsibilities

• Hardware and Software Support
  • Install, support, and troubleshoot hardware and operating system software on Mac, Windows, and Linux systems, remotely and in-person.
  • Provide technical support to staff via email, phone, in-person assistance, and remote management tools.
  • Provide problem-solving assistance on specialty end-use software applications and serve as a general source of expertise on information technologies
• Systems Administration
  • Help manage and administer ICCT’s cloud environment, including Office 365 and Azure.
  • Provide user support and systems administration for data backup systems.
  • Perform routine hardware, software, and network maintenance.
• Staff Onboarding and Training
  • Onboard and off-board staff to ICCT systems.
  • Provide training as needed to staff on information security, data protection and privacy, software tools, and general IT skills.
• Asset and License Management
  • Maintain an inventory of organizational IT assets, manage software licensing, and coordinate procurement.
• Videoconferencing and Virtual Collaboration Support
  • Support videoconferencing hardware and virtual meeting platforms.
• IT Research and Strategic Integration
  • Assist in the identification and evaluation of new hardware and software systems and their integration into ICCT’s existing IT environment.
  • Maintain an awareness of major developments in the information technology industry and share relevant knowledge with IT and data management teams and other ICCT staff.

Qualifications

• The IT Systems Administrator requires strong analytical skills and a proven ability to troubleshoot complex technical issues.
• Proficient in administering Microsoft Office 365, Exchange, and managing cross-platform systems, including Mac OS X, Windows, and Linux.
• Skilled in cloud computing, identity management, network troubleshooting, and device management solutions such as JAMF and Intune.
• Demonstrates advanced knowledge of information security best practices, database administration, and data protection laws, supported by certifications like CompTIA Security+.

Physical Requirements And Work Environment

To perform this job successfully, an individual must be able to meet the following physical and environmental requirements with or without reasonable accommodations:

• Ability to remain in a stationary position (e.g., sitting or standing) for extended periods.
• Ability to operate standard office equipment, such as a computer, keyboard, and telephone.
• Ability to communicate effectively in person, over the phone, and via written correspondence.
• Vision requirements include close vision, distance vision, and the ability to adjust focus.

Our Benefits

This full-time position will be based in our Washington, DC office and offers a salary of $87,700/ year. We offer an excellent benefits package, including health insurance, substantial paid vacation, retirement contribution with a generous 7% employer contribution, transportation subsidies, and other benefits.